• Responsible for managing a team of inside sales professionals who sell clinical laboratory products and services • Creating a culture to support mentoring of new team members • Driving commercial accountability with the team across all metrics and marketing initiatives • Ensuring the team has effective customer relationships and develops opportunities for growth within an existing customer base • Completing account planning and forecasting, analyzing reports to drive business decisions • Managing performance through KPIs • Ensuring effective use of available sales tools and processes, especially Salesforce.com • Delivering performance evaluations and holding the team accountable for performance metrics • Maintaining effective customer relationships with purchasing, lab managers and end users within assigned territory • Working with the Sr. Manager of Inside Sales to research competitor and industry activity • Managing pricing within territory to control profitability • Maintaining accurate reporting and records necessary for proper management of region • Positively representing Thermo Fisher Scientific at all times throughout customer locations

• Implement procedures and processes to set highest standard for service excellence and operational efficiency for the department. • Respond to customer inquiries regarding product selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and installations. • Provide customer follow-ups. • Initiate telephone calls to customers to generate sales. • Coordinate purchase and delivery of special products. • Obtains information on pricing specifications, uses and availability. • Code and input customer orders, pricing information and additional data into the computer system. • Create sales tickets. • Maintain stock levels on the sales floor and in the stockroom. • Operate and balance cash register daily. • Research credits, returns, and late payments as needed. • Manage schedules for project by coordinating with outside sales, jobsites, and assigned customers. • Handles special orders and advanced pricing; assist with pricing and special price lists. • Develop and grow professional relationships with customers. • Resolve jobsite issues and customer problems. • Responsible for supervising a team of 4+ associates (direct and indirect reports), with responsibility for budgeting, goal setting, and performance management, including providing feedback and input on hiring and terminations.

Role Description Our door is open to talented sales professionals with ambition, initiative, self-determination, strong work ethic, career dedication, and winning attitude. Successful Inside Sales Agents will: - Source and develop leads through prospecting and networking - Meet and exceed monthly sales goals - Communicate effectively (written and verbal) - Deliver excellent customer service and maintain client retention - Be committed to building a successful career Qualifications - Sales experience highly preferred - During our paid training, ability to obtain and maintain Property & Casualty / Personal Lines and Life Insurance licenses (Not Required Prior to Hire) - Strong computer skills and organizational abilities - High school diploma required (college degree preferred) - This is a remote position, but candidates must reside in Philadelphia. Requirements Compensation & Earning Potential: - Paid Training (Not Yet Commissioned): $24/hour | 40 hours per week - After Training (Fully Commissioned): Top 10% of Agents Earnings: $95,000 – $110,000+ annually Benefits - Health coverage for medical, dental, vision - 401(K) saving plans with company match - Tuition assistance - Floating holidays and PTO for community volunteer programs - Paid parental leave - Wellness programs - Employee discounts (membership, insurance, travel, entertainment, services and more!) Company Description Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value. AAA is an Equal Opportunity Employer. Our organization participates in E-Verify.

• Own and grow a portfolio of strategic and mid-tier customers across targeted markets • Build and grow long-term, value-added, and mutually beneficial relationships with important customers • Align and coordinate the resources required to achieve strategies and successes • Provide profitable revenue growth for each of the "Lines of Business" within the account • Collaborate cross-functionally with Marketing, Technical Support, Product Management, and International Colleagues