SentiLink Stops Identity Fraud
Learning and Development Program Manager
Location
United States
Posted
8 days ago
Salary
$155K - $200K / year
Seniority
Senior
Job Description
Learning and Development Program Manager
SentiLink
• Develop and own SentiLink’s learning and development strategy, identifying capability gaps and prioritizing learning initiatives that have measurable business impact. • Design, build, and continuously improve learning programs across the employee lifecycle, including company onboarding, department onboarding, fraud education, manager development, leadership development, and ongoing professional growth. • Partner with leaders across the business to understand capability needs and develop practical learning solutions that improve individual and organizational performance. • Design and facilitate engaging workshops, training sessions, and learning experiences for employees, managers, and leaders across the company. • Improve how employees access and share knowledge by helping build scalable learning resources, documentation, and self-service tools. • Measure the effectiveness of learning programs and use data and feedback to continuously improve outcomes. • Act as the primary owner for learning and development at SentiLink, balancing long-term strategy with hands-on execution.
Job Requirements
- 6-10 years of experience in Consulting (leading learning, change management, or organizational effectiveness workstreams), Learning & Development, Talent Development, or similar.
- Experience building and scaling learning programs rather than simply delivering existing content.
- Excellent presentation and facilitation skills, with the ability to engage a range of audiences.
- Strong program management skills and the ability to independently drive multiple initiatives from idea through execution.
- Experience designing practical, engaging learning experiences for adult learners.
- Excellent written and verbal communication skills.
- Comfortable working in an ambiguous, fast-paced environment where you’ll be building many programs from the ground up.
- Curious, collaborative, pragmatic, and highly execution-oriented.
- Preferred: Experience in a startup or high-growth technology company.
- Preferred: Experience supporting technical organizations.
Benefits
- Employer paid group health insurance for you and your dependents
- 401(k) plan with employer match (or equivalent for non US-based roles)
- Flexible paid time off
- Regular company-wide in-person events
- Home office stipend, and more!
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