Role Description Cybersecurity Incident Response Team (CIRT) Engineers at Lumen are on the front lines of protecting the systems that power global connectivity. In this role, you’ll respond to and mitigate cybersecurity threats while proactively identifying risks and strengthening our defenses. At Lumen, this work goes beyond incident response; it’s an opportunity to solve complex problems, influence how we defend at scale, and help shape the future of our security capabilities. You’ll collaborate with internal teams and partners to drive innovation, improve detection, and anticipate emerging threats in a fast-paced, high-accountability environment. If you’re motivated by challenging work, continuous learning, and the chance to make a real impact, this role offers the flexibility, trust, and support to help you grow while contributing to meaningful outcomes across our infrastructure and services. Location This is a remote position open to candidates based anywhere in the U.S. Main Responsibilities - Shift hours are from 10:00am to 7:00pm Pacific Time. Analyst can be located in any US state. - Respond to, remediate, and document information security incidents not limited to dashboard (Advanced Threat Appliance & SIEM) alerts, tickets, emails, or phone calls. - Actively hunt the enterprise for insecure, suspicious, or malicious activity. - Review data that is processed within the SIEM to find incident evidence and suspicious events as well as out of scope events. - Verify and validate security notifications from both internal and external sources. - Identify and resolve incidents that are not defined by (or deviate from) an existing incident response guide. - Assist with significant incidents as needed or assigned, including outside of normal business hours. - Provide feedback for development and consistency of automated threat detection mechanisms. - Update and maintain response guides for accuracy. - Support Security projects to improve Cyber Defense Team or Lumen's security posture. - Demonstrate effective communication skills, both verbal and written. Qualifications - Bachelor’s in Computer Science, Engineering, or related field (or equivalent experience). - Strong understanding of security fundamentals: host/network hardening, networking protocols, intrusion techniques, and risk management. - Analytical/problem-solving skills across networking, operating systems, and malware analysis. - Relevant certifications (or willingness to obtain): Security+, CEH, OSCP, GCIH, CISSP, GPEN, GWAPT, GISEC, CISM, or CISA. - U.S.-based and able to obtain government suitability. - Strong communication skills; able to present technical concepts to both technical and non-technical audiences. - Experience with cloud security (AWS, Azure, GCP). - Broad knowledge of current and emerging technologies. Preferred Qualifications - 4+ years in incident response, forensics, risk assessments, application or network security. - Experience in network/firewall engineering, design, and implementation. - Familiarity with security tools (SIEM, IDS/IPS, endpoint protection). - Experience monitoring threats and performing initial triage. - Microsoft or UNIX/Linux administration. - Experience implementing controls to reduce risk and data exposure. - Scripting experience (Python or Perl). - Experience in large enterprise or carrier-scale environments. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. - $84,629 - $112,838 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, WY. - $88,860 - $118,480 in these states: CO, HI, MI, MN, NC, NH, NV, OR, RI. - $93,092 - $124,122 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, WA. Benefits - Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.

Role Description The Physical Security Design Architect, North America supports the development, governance, and implementation of physical security design standards across the team's North America portfolio. This role serves as a regional design authority for physical security systems, security design architecture, and risk-based security design requirements across new construction, expansion, retrofit, and modernization projects. The role is responsible for translating enterprise security standards, site-specific risk conditions, project requirements, and operational needs into consistent, scalable, and defensible physical security design solutions. The Physical Security Design Architect works closely with internal stakeholders, external design partners, consultants, integrators, vendors, and construction teams to ensure that security designs are accurate, consistent, constructible, and aligned with the team's standards throughout the full project lifecycle. This position supports the continued maturation of the team's physical security design program, including: - Risk-based design archetypes - Security design standards - Division 08, Division 28, and Division 32 coordination - SEC drawing package requirements - Security technology design criteria - BIM/Revit coordination expectations - Project documentation templates Qualifications - 5+ years of experience in physical security design, security systems design, security consulting, security technology design, or a related field. - Working knowledge of access control, video surveillance, intrusion detection, visitor management. - Experience reviewing or producing technical drawings, design packages, device layouts, scopes of work, specifications, or construction documentation. Requirements - Experience in data centers, critical infrastructure, industrial facilities, technology campuses, or large-scale construction environments. - Familiarity with enterprise physical security platforms and technologies such as Genetec, Axis, LenelS2, or similar systems. - Professional certification such as PSP, CPP, CPTED, PMP, or similar credential. - For roles that require on-site presence or travel between work locations, candidates must possess and maintain a valid driver’s license appropriate for the role. - Demonstrated ability to communicate effectively in a professional work environment. Physical Requirements and Work Environment - This position operates primarily in an active data center construction environment, encompassing both indoor and outdoor work settings. - The role requires the physical ability to perform essential job functions safely and effectively in a dynamic environment. - Must be able to walk, stand, stoop, twist, bend, and climb stairs or ladders for extended periods. - Must be able to lift, carry, push, or pull up to 50 pounds on an occasional basis. - Must be able to drive between job sites and access all areas of an active construction zone. - Must be able to tolerate exposure to outdoor weather conditions, dust, and construction-related noise, vibrations, and odors. - Must be able to communicate effectively with contractors, engineers, and site personnel. - Personal protective equipment (PPE) is required. - Must have sufficient visual acuity to read drawings, specifications, and safety signage. Benefits - Competitive salary and benefits package, including health insurance, dental insurance, vision insurance, 401(k) plan, and paid time off. - Relocation assistance is available to support candidates transitioning to the location.

Role Description We are looking for a Workday Integration Engineer to design, develop, and maintain integrations between Workday and the broader enterprise application landscape. The role focuses on hands-on integration delivery using EIB, Studio, Core Connectors, Cloud Connect, and Workday APIs, with strong attention to reliability, security, and data quality. - Work closely with cross-functional partners — product, design, engineering, operations, and business stakeholders. - Translate ambiguous requirements into well-engineered solutions. - Raise the bar through code review, design review, and mentorship of more junior engineers. - Bring strong engineering discipline, a clear communication style, and a track record of shipping meaningful work that holds up well in production. Qualifications - Bachelor’s degree in Computer Science, Information Systems, or a related field. - Five or more years of Workday integration development experience. - Deep expertise in EIB, Workday Studio, and Core Connectors. - Strong XSLT skills and experience with Workday Studio orchestrations. - Hands-on experience with Workday REST/SOAP APIs. - Strong understanding of the Workday data model and tenant configuration. - Experience with Workday security model including ISU/ISSG patterns. - Familiarity with calculated fields and custom report design. - Strong troubleshooting and analytical skills. - Excellent communication and stakeholder management skills. Requirements - Design and develop Workday integrations using EIB, Workday Studio, Core Connectors, Cloud Connect, and PECI. - Build inbound and outbound integrations connecting Workday with payroll, benefits, IT provisioning, finance, and analytics systems. - Develop XSLT transformations within Workday Studio integrations, applying disciplined templating practices, reusable helper libraries, and careful test coverage. - Implement integrations using Workday REST and SOAP web services where appropriate. - Design error handling, retry, and notification strategies that ensure reliable integration operations. - Develop and maintain integration system users, ISSGs, security configurations, and tenant-level setup for integrations. - Build and maintain calculated fields, custom reports, and report-as-a-service integrations. - Implement Workday business processes and condition rules that support integration logic. - Participate actively in Workday tenant refresh planning and integration regression testing. - Collaborate with HR, payroll, IT, and finance stakeholders to translate business needs into integration designs. - Maintain comprehensive, current technical documentation. - Support production incidents related to integrations and drive durable fixes. - Participate in Workday release planning and regression testing. - Stay current with Workday product releases and integration platform evolution. Benefits - Competitive base salary commensurate with experience, plus benefits.

Role Description The Director, Network & Security reports to the VP, Chief Enterprise Architect & Edge Transformation Leader and serves as the senior leader responsible for Eaton’s global network and network security organization. This role combines strategic leadership, operational excellence, and technical expertise, with accountability for three integrated functions: - Architecture – Network and security standards, target-state architectures, and reusable design patterns. - Unified Network & Security Operations – Global operations of switching, routing, WAN/SD-WAN, Wi-Fi, firewalls, network access control (NAC), and segmentation. - Delivery & Lifecycle Management – Infrastructure project delivery, technology lifecycle management, technical debt reduction, M&A integration, site deployments, and managed services governance. This leader will unify network operations and network security execution under a single accountable organization, creating one team responsible for the network from edge to perimeter. The organization will operate through a common change-management process, integrated incident response model, and unified on-call structure. The Information Security organization will continue to own cybersecurity governance, policy, threat detection, Security Operations Center (SOC) functions, and independent oversight. The Director will define and advance Eaton’s network strategy through architecture standards, operational excellence, automation, and performance-driven execution. Leading teams across the Americas, EMEA, and APAC, this individual will accelerate infrastructure modernization efforts, improve service availability and reliability, and support Eaton’s vision of a highly automated, resilient, predictive, and self-healing network environment that enables business growth and operational scalability. What you’ll do: - Leadership & Organizational Management - Provide strategic and operational leadership for Eaton’s global Network & Security organization, overseeing Architecture, Network & Security Operations, and Delivery & Lifecycle Management. - Lead and develop a global team of more than 30 professionals, including senior managers and regional operations teams across the Americas, EMEA, and APAC. - Foster a culture of accountability, innovation, collaboration, and continuous improvement. - Drive adoption of AI, automation, and emerging technologies to improve operational efficiency and employee experience. - Build and maintain a highly engaged, high-performing technical organization. - Strategy & Architecture - Define and govern enterprise network and network security architectures, standards, and reusable design patterns. - Develop and execute technology roadmaps across LAN, data center networking, WAN/SD-WAN, wireless, firewalls, NAC, segmentation, Cisco ISE, F5, and related technologies. - Partner with Cloud, Operations, and End User Computing leaders to deliver scalable, future-ready infrastructure solutions. - Evaluate emerging technologies, market trends, and industry best practices to identify opportunities for innovation and improvement. - Network & Security Operations - Lead a unified global network and security operations organization with end-to-end accountability for service delivery and operational performance. - Drive improvements in service availability, SLA performance, incident management, compliance, and Mean Time to Resolution (MTTR). - Establish consistent operational processes, including change management, incident response, and support models across all regions. - Partner closely with the CISO organization to ensure alignment between operational execution, governance, and security objectives. - Delivery & Lifecycle Management - Own the infrastructure delivery portfolio, including: - Site refresh and modernization initiatives - SD-WAN deployments - New facility implementations - Mergers, acquisitions, and divestitures - Technology refresh and lifecycle programs - Technical debt remediation efforts - Establish governance processes for project intake, prioritization, and execution. - Lead architecture-to-operations transitions, including documentation, runbooks, support models, and operational readiness criteria. - Resolve complex technical and architectural challenges while ensuring alignment with enterprise standards and security requirements. - Vendor & Managed Services Leadership - Manage strategic relationships with technology vendors and service providers. - Govern managed services performance and ensure adherence to Eaton’s architecture, standards, and service-level expectations. - Oversee vendor strategy and technology lifecycle management across platforms including Cisco, Check Point, Palo Alto, Fortinet, F5, Zscaler, AT&T, and other telecommunications providers. - Drive contract governance, service quality, and continuous improvement initiatives with external partners. - Governance & Executive Engagement - Establish and lead demand management and prioritization processes across architecture, operations, and project delivery teams. - Develop and operationalize a clear operating model and RACI framework in partnership with Information Security leadership. - Represent the Network & Security organization with executive leadership, auditors, strategic partners, and external stakeholders. - Regularly communicate operational performance, project status, service health, and key risks to senior IT leadership. Qualifications - Basic Qualifications - Bachelor’s degree from an accredited institution. - Minimum of 10 years of experience leading enterprise network and/or network security organizations in a global, multi-region environment. - Must be legally authorized to work in the United States without company sponsorship now or in the future. - Preferred Qualifications - Bachelor’s degree in computer science, Engineering, Information Technology, or a related STEM field. - Master’s degree preferred. - Demonstrated experience leading engineering and operations teams through large-scale technology initiatives and operational transformation. - Relevant industry certifications such as CISSP, CCIE, CCNP, or Network Security Architecture certifications. - Experience leading an integrated network and security organization at enterprise scale. - Deep expertise in SD-WAN, network segmentation, NAC, firewall strategy, and security infrastructure consolidation. - Strong technical knowledge of: - LAN and data center networking - Routing and switching - WAN and SD-WAN - Wireless networking - Process Control Networks (PCN) - Firewalls, Cisco ISE, Check Point, and F5 technologies - Experience developing and governing enterprise reference architectures, standards, and design patterns. - Proven partnership with Information Security organizations responsible for governance, policy, and oversight. - Experience managing strategic vendor relationships and technology lifecycles across Cisco, Check Point, Palo Alto, Fortinet, F5, Zscaler, and leading telecommunications providers. - Familiarity with IT/OT convergence and network segmentation strategies within industrial or manufacturing environments. - Experience leading Agile delivery and operational models, including the use of automation, AI, and performance metrics to improve outcomes. - Experience leading large-scale infrastructure transformations, organizational redesigns, or management consulting engagements. Requirements The expected annual salary range for this role is $182000 - $266000 a year. This position is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. Benefits We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.