• Build and scale our ML data live streaming analytics platform (Python) • Lead and contribute to greenfield internal projects to extend and optimize existing real time processing needs (Python and/or Rust) • Design and implement reliability backend services (Python)

• Lead the design of major software components, systems, and features • Design, develop, test, deploy, maintain and improve our platform • Focus on overall product quality and scalability

Role Description ServiceNow is seeking a Partner Technology Architect to serve as the primary strategic interface for our Global and Strategic Regional partners. In this role, you will drive holistic partner growth through pre-sales technical excellence, business development, solution strategy, and AI-first technology adoption. You will combine trusted advisory relationships with partner executives, industry-aligned solution architecture, and go-to-market leadership into a single accountable role — translating platform capabilities, AI innovation, and industry context into repeatable, outcome-driven offerings that partners can build, scale, and monetize. While this role expands into strategic business development and co-innovation, pre-sales technical excellence remains the primary operational foundation — including technical discovery, solution demonstrations, proof-of-concept leadership, and architectural validation that accelerates partner-led customer engagements. What You’ll Do - Serve as the dedicated strategic counterpart for assigned partner organizations, owning the full spectrum from pre-sales technical engagement through strategic co-innovation and business growth advisory. Partner Strategy & Business Development - Serve as the primary strategic interface for assigned partners, building trusted relationships with partner executives and practice leaders. - Lead joint business planning to align partner investments, industry focus, and go-to-market priorities across all routes to market. - Advise partners on practice growth, specialization strategy, and readiness for AI-enabled offerings. - Influence partner-sourced and partner-influenced pipeline through offer-led strategy and solution differentiation. Pre-Sales Excellence & Solution Strategy - Lead and support technical discovery sessions, executive briefings, and solution demonstrations that articulate platform value and accelerate partner-led deal velocity. - Drive solution strategy, helping partners align offerings to high-value industry workflows and customer outcomes. - Translate platform and AI capabilities into partner-differentiated, scalable solutions at the conceptual and architectural level. - Maintain strong workflow fluency across enterprise domains including CRM, IT, Security, and Business Services. - Design and execute partner-led proofs of concept and co-demonstrations that prove business value, technical feasibility, and competitive differentiation. - Provide technical escalation support for critical partner-led opportunities, ensuring partners have access to deep expertise at key deal milestones. AI-First Innovation & Co-Creation - Champion AI-first solution design, including intelligent workflows, automation, and agent-based use cases. - Orchestrate partner engagement with Partner Solution Architects and domain-specialist advisors (AI, CRM, Security & Risk) to accelerate solution development. - Ensure partner offerings progress from concept through validation to scalable commercialization. - Promote responsible, enterprise-ready AI adoption aligned to governance and trust standards. Value Engineering & Orchestration - Connect solution strategy to measurable business outcomes including efficiency, growth, ROI, and time-to-value. - Support executive-level conversations with clear value narratives and outcome-based storytelling. - Coordinate across internal specialist teams to deliver a unified partner experience, not fragmented touchpoints. Qualifications - 8+ years of experience in pre-sales solution consulting, partner strategy, enterprise technology advisory, or related roles with proven success leading technical discovery, demonstrations, and partner engagements. - Proven experience working directly with partners, system integrators, hyperscalers, or technology alliances. - Strong executive presence with the ability to influence senior partner stakeholders at VP+ level. - Demonstrated ability to connect business strategy, industry context, and technology solutions into actionable partner growth plans. - Experience shaping or scaling partner practices, offerings, or go-to-market motions. - Solid understanding of enterprise platforms and workflow-based solutions at the conceptual and architectural level. - Working knowledge of AI-enabled use cases, automation patterns, and data-driven workflows. - Deep familiarity with at least one industry vertical (e.g., Financial Services, Healthcare, Manufacturing, Public Sector). - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. Requirements - Experience with ServiceNow platform and AI capabilities (Now Assist, AI Agents). - Background in management consulting, strategy advisory, or partner business development. - ServiceNow certifications (e.g., CSA, CIS, or architectural certifications). - Experience across multiple partner routes to market (C&I, MSP, Reseller, Hyperscaler, Build). - Familiarity with competitive platforms and ability to articulate ServiceNow differentiation. Benefits - Base pay of $134,250 - $221,550, plus equity (when applicable), variable/incentive compensation and benefits. - Health plans, including flexible spending accounts. - 401(k) Plan with company match. - ESPP, matching donations, a flexible time away plan, and family leave programs.

Role Description Due to our expansion in Bulgaria, we are looking for an experienced Senior Ruby Backend Engineer to take ownership of backend systems powering our mobile-first, consumer-facing applications. You’ll translate product and business goals into technical roadmaps, drive architectural decisions, and ensure our backend services are secure, scalable, and performant. This is a hands-on role where you’ll balance coding, mentoring, and shaping engineering practices. - Own and evolve the technical vision for Ruby on Rails applications and backend services. - Build and maintain robust RESTful APIs, ensuring secure authentication, authorisation, and data flows. - Design scalable solutions on AWS, including RDS, Lambda, and Kubernetes workloads. - Identify and resolve bottlenecks, improve API speed, and design effective caching/database strategies. - Establish and continuously improve deployment pipelines, coding standards, and code review practices. - Embed security-by-default across the SDLC, ensuring compliance with frameworks like ISO 27001 and SOC2. - Work closely with frontend teams, product managers, and stakeholders to deliver impactful features. - Create and maintain clear technical documentation and design specifications. - Step in during critical production incidents, lead root cause analysis, and drive prevention strategies. Qualifications - 4+ years of professional experience with Ruby on Rails and a good understanding of JavaScript/TypeScript, and MVC architecture. - Strong database management experience with PostgreSQL/MySQL, AWS RDS, and ORM tools like ActiveRecord. - Proficiency with RSpec, Git, mocking, and unit testing principles. - Experience with GraphQL APIs. - Experience working in AWS cloud environments. - Familiarity with CI/CD pipelines in fast-paced or scaling organisations. - Proven experience designing and implementing features using AI-powered workflows, including leveraging AI agents and automation to build scalable, intelligent applications. - Confidence navigating ambiguity, with a detail-oriented approach to clean, high-quality code. Requirements - Remote working. This role is only open to candidates who are residing in Bulgaria. - Gross annual salary: €60,000 to €65,000 based on experience. Interview Process - Online interview with the Senior Talent Advisor. - A 75 min panel interview with two Engineering Leads. This will be a behavioural- and technical interview. - Final interview with the Director of Engineering, and the CPTO. Diversity & Inclusion At Perkbox, we’re committed to building an inclusive workplace for all. We welcome applications from candidates of all backgrounds and are happy to provide reasonable adjustments where needed. Your comfort and success matter to us!