SpotOn

• Be a local representative for SpotOn in your community by offering advanced technology to local business owners that will help run and grow their businesses • Travel to and from client sites within a designated geographical territory to prospect, build relationships, and sign up new local business owners and merchants • Manage the full sales cycle from start to finish with a growing portfolio of clients • Hit sales targets, with a particular focus on selling software & point-of-sale solutions along with payment processing • Work closely with our extended Sales Support team to help reach your monthly sales performance goals

• Own business automation end-to-end. You partner directly with operations, sales, and customer support teams to identify workflow bottlenecks and manual processes ripe for automation. You don't wait for a product manager to write you a spec. You discover the problem, scope the solution, build it, deploy it, and measure the impact. • Design and ship AI-driven systems that replace manual labor. These aren't chatbot wrappers. You're building agentic workflows and orchestration layers that handle complex, multi-step business processes autonomously — with the guardrails and error handling required for production use in a fintech environment. You build systems that people trust because they work reliably, not because someone mandated adoption. • Measure everything. You define the metrics that matter: hours recovered, error rates reduced, cycle times compressed, operational throughput gained. You report impact in business terms. "We automated X and saved Y hours per week" is the language you speak. If something isn't delivering value, the data tells you before anyone else. • Evangelize by shipping, not by presenting. Your most persuasive argument is a working system, not a slide deck. You turn skeptics into believers by showing them their own time savings. You build systems that make the whole ops org better, not just your team.

Role Description We're looking for a Senior Full Stack Engineer to join our Hospitality Fulfillment team at SpotOn. Our domain focus on how customers’ orders actually get to the kitchen and are prepared, so the work you’ll be doing is critical for smooth restaurant operation. You'll work across various backend services and microfrontends to build features that power our Express POS. - Take extreme ownership: You don’t just close tickets; you own the outcome. If a feature breaks or a customer is stuck, you’re the one who sees the fix through, regardless of where the problem sits in the stack. - Navigate real complexity: We aren’t doing simple CRUD work. You will be untangling massive systems and solving high-stakes puzzles that require creative thinking and the grit to push through frustration. - Be a "whatever it takes" engineer: You are flexible. If the frontend lead is out or an infra fire starts, you’re ready to jump in, learn what you don't know, and clear the path for the team. - Treat AI as a teammate: We use AI tools daily to move faster. You’ll be expected to leverage these tools to solve "impossible" problems and keep our quality bar high. - Drive the team forward: You’ll provide technical leadership, ensuring we’re making smart decisions and addressing tech debt before it becomes a roadblock. Qualifications - Real-world experience: You’ve spent at least 5 to 7 years building software that survives high-traffic, production environments. - Backend mastery: You are highly proficient in Golang and ideally also JS/TS. - AI fluency: You have already integrated AI into your workflow and know how to use it to write better code and debug complex systems. - Solid fundamentals: You have a deep understanding of data structures, algorithms, and design patterns that allow you to build for scale. - Strong communication: You have a solid command of English (min. B2). Requirements - The "Figure it Out" gene: You actually enjoy the challenge of a problem that doesn’t have a clear answer on the first page of a search result. - Full-stack flexibility: You aren’t afraid of PHP if that’s what’s needed to get a project across the finish line. - Cloud and Infra comfort: You’ve spent enough time with AWS, Terraform, or Kubernetes to understand how your code lives in the wild. - A mentoring mindset: You naturally raise the bar for those around you through thoughtful code reviews and shared knowledge. Benefits - Compensation: Our base pay range for this role is $123,000-175,000/year. Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan. Offers will be reflective of the candidate’s location and experience. - Medical, Dental, and Vision Options: Nationwide plans to fit your personal healthcare needs. - HSA with Employer Match: High-deductible health plan enrollees receive an annual company contribution to their Health Savings Account. - Company-Paid Life Insurance & Disability. - 401(k) Retirement Savings & Annual Employer Match. - Restricted Stock Units (RSUs). - Pre-Tax Commuter Benefits. - Paid Parental Leave. - Paid vacation, 10 company holidays (including 1 floating holiday), sick time, and volunteer time off. - Monthly cell phone and internet stipend. - Education reimbursement up to $2,000 per calendar year to assist with your professional development. - Employee Resource Groups to build community and inclusion at work.

• Be a local representative for SpotOn in your community by offering advanced technology to local business owners that will help run and grow their businesses • Travel to and from client sites within a designated geographical territory to prospect, build relationships, and sign up new local business owners and merchants • Manage the full sales cycle from start to finish with a growing portfolio of clients • Hit sales targets, with a particular focus on selling software & point-of-sale solutions along with payment processing • Work closely with our extended Sales Support team to help reach your monthly sales performance goals

Role Description Our operations, sales, and customer support teams run on workflows that were designed for humans — and many of them should no longer be. Manual handoffs, repetitive processes, slow queues, and duct-taped integrations are costing us speed, accuracy, and money. We're hiring a Senior AI Engineer to fix that. Your job is simple to describe and hard to do: find the inefficiencies across our business operations and replace them with AI-driven systems that are faster, smarter, and scalable. You'll work directly with ops, sales, and support stakeholders, understand their pain points firsthand, and build the automation that eliminates them. - Streamlining a customer support triage workflow. - Building an agentic pipeline that handles a multi-step process currently requiring a team of people and days of turnaround. This is a high-autonomy, high-impact IC role. You won't have someone writing detailed specs for you. You'll get a business problem, dig into it, architect a solution, and ship it. We need someone who's been deep in AI-assisted development for years — not just prompting models, but building real orchestration layers, integrating agentic workflows into production, and producing code that's disciplined and reviewable. The Role: Builder, Not Bureaucrat - Own business automation end-to-end. - Partner directly with operations, sales, and customer support teams to identify workflow bottlenecks and manual processes ripe for automation. - Design and ship AI-driven systems that replace manual labor. - Measure everything. - Evangelize by shipping, not by presenting. Qualifications - 7+ years of professional software engineering experience. - Strong proficiency in Python and TypeScript/JavaScript. - Full-stack capability spanning backend services, APIs, and frontend interfaces. - 1–2+ years working deeply with LLMs and AI agents in production. - Built multi-agent or agentic workflows. - Hands-on with AI coding tools daily. - Comfort working directly with non-technical stakeholders. Requirements - Familiarity with Salesforce platform development (Apex, Lightning, APIs). - Experience building custom AI orchestration layers or multi-agent systems for business process automation. - Background in CI/CD pipeline design and cloud infrastructure (AWS, GCP, or Azure). - Prior experience in ops automation, business process reengineering, or internal tooling at a fast-growing company. Benefits - Medical, Dental and Vision Insurance. - 401k with company match. - RSUs. - Paid vacation, 10 company holidays, sick time, and volunteer time off. - Employee Resource Groups to build community and inclusion at work. - Monthly cell phone and internet stipend. - Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development.

• Install and configure SpotOn hardware, peripherals, and networking devices, as well as additional implementation tasks as assigned. • Conduct on-site surveys to determine optimal hardware placement, verify low-voltage wiring, and identify power outlet locations. • Deliver comprehensive, hands-on client training and live support to ensure confident use of SpotOn software and features. • Perform on-site health check-ins to confirm system functionality and client satisfaction. • Conduct on-site hardware demonstrations as needed. • Build and maintain strong, trusted client relationships through regular in-person and remote engagement. • Respond to and resolve escalated support tickets promptly and professionally. • Collaborate cross-functionally with internal teams to diagnose, troubleshoot, and resolve complex client issues efficiently. • Communicate technical concepts clearly to non-technical users to promote understanding and confidence. • Identify opportunities to upsell additional products and services based on client needs. • Develop and execute strategies to generate referrals from satisfied clients. • Travel frequently to and from client locations.

Role Description We're looking for a Senior Full Stack Engineer to join our Hospitality Fulfillment team at SpotOn. Our domain focus on how customers’ orders actually get to the kitchen and are prepared, so the work you’ll be doing is critical for smooth restaurant operation. You'll work across various backend services and microfrontends to build features that power our Express POS. - Take extreme ownership: You don’t just close tickets; you own the outcome. If a feature breaks or a customer is stuck, you’re the one who sees the fix through, regardless of where the problem sits in the stack. - Navigate real complexity: We aren’t doing simple CRUD work. You will be untangling massive systems and solving high-stakes puzzles that require creative thinking and the grit to push through frustration. - Be a "whatever it takes" engineer: You are flexible. If the frontend lead is out or an infra fire starts, you’re ready to jump in, learn what you don't know, and clear the path for the team. - Treat AI as a teammate: We use AI tools daily to move faster. You’ll be expected to leverage these tools to solve "impossible" problems and keep our quality bar high. - Drive the team forward: You’ll provide technical leadership, ensuring we’re making smart decisions and addressing tech debt before it becomes a roadblock. Qualifications - Real-world experience: You’ve spent at least 5 to 7 years building software that survives high-traffic, production environments. - Backend mastery: You are highly proficient in Golang and ideally also JS/TS. - AI fluency: You have already integrated AI into your workflow and know how to use it to write better code and debug complex systems. - Solid fundamentals: You have a deep understanding of data structures, algorithms, and design patterns that allow you to build for scale. - Strong communication: You have a solid command of English (min. B2). Requirements - The "Figure it Out" gene: You actually enjoy the challenge of a problem that doesn’t have a clear answer on the first page of a search result. - Full-stack flexibility: You aren’t afraid of PHP if that’s what’s needed to get a project across the finish line. - Cloud and Infra comfort: You’ve spent enough time with AWS, Terraform, or Kubernetes to understand how your code lives in the wild. - A mentoring mindset: You naturally raise the bar for those around you through thoughtful code reviews and shared knowledge. Benefits At SpotOn, we put people above everything else. We’re known for our innovative software and technology solutions, but we stand out because of the hardworking humans behind the tech. We can’t take care of our clients without taking care of our employees first, and that’s why we invest in your wellbeing with a competitive benefits package designed to support your health, family, and future: - Medical, Dental, and Vision Options: Nationwide plans to fit your personal healthcare needs. - HSA with Employer Match: High-deductible health plan enrollees receive an annual company contribution to their Health Savings Account. - Company-Paid Life Insurance & Disability. - 401(k) Retirement Savings & Annual Employer Match. - Restricted Stock Units (RSUs). - Pre-Tax Commuter Benefits. - Paid Parental Leave. - Paid vacation, 10 company holidays (including 1 floating holiday), sick time, and volunteer time off. - Monthly cell phone and internet stipend. - Education reimbursement up to $2,000 per calendar year to assist with your professional development. - Employee Resource Groups to build community and inclusion at work.

• Define and drive the multi-year architectural roadmap for our Android applications. You will ensure our "offline-first" capabilities and real-time data syncing remain reliable, scalable, and continuously improving as we scale. • Lead high-impact technical projects that span multiple squads, such as modularizing our codebase, optimizing local data persistence (Room/SQLite), or overhauling our UI layer with Jetpack Compose. • Take ownership of the stability and performance of our hospitality suite. You’ll design systems that are resilient to the high-pressure, 24/7 environment of a commercial kitchen. • Act as a mentor to Senior and Mid-level engineers. You will set the standard for code quality, documentation, and automated testing, fostering a culture of technical excellence. • Work with Engineering, Product, Design, and leadership to evaluate feasibility, shape roadmap decisions, and align technical investments with customer and business outcomes. • Partner with enablement teams to improve CI/CD, automated testing, failure analysis, and responsible use of AI-assisted engineering tools.

Role Description As a Staff Android Software Engineer in our Hospitality group, you are a technical leader and multiplier. You will serve as a key technical leader for the systems that power the daily operations of thousands of restaurants. This isn't just about building features; it’s about defining how we build them. You will oversee the technical direction of our Android-native POS and handheld applications, ensuring they are resilient, performant, and capable of handling complex hospitality workflows, from intricate order processing to seamless handoffs to third-party payment processors. You will work at the intersection of product vision and engineering excellence, solving the hardest technical challenges that face our mobile platform. This is a hands-on Staff IC role: you will write production code, lead design reviews, guide architecture, and create leverage through mentorship and cross-team execution. What You’ll Do - Technical Strategy & Architecture: Define and drive the multi-year architectural roadmap for our Android applications. Ensure our "offline-first" capabilities and real-time data syncing remain reliable, scalable, and continuously improving as we scale. - Lead Cross-Functional Initiatives: Lead high-impact technical projects that span multiple squads, such as modularizing our codebase, optimizing local data persistence (Room/SQLite), or overhauling our UI layer with Jetpack Compose. - Reliability at Scale: Take ownership of the stability and performance of our hospitality suite. Design systems that are resilient to the high-pressure, 24/7 environment of a commercial kitchen. - Mentor & Level Up: Act as a mentor to Senior and Mid-level engineers. Set the standard for code quality, documentation, and automated testing, fostering a culture of technical excellence. - Partner Across Product and Engineering: Work with Engineering, Product, Design, and leadership to evaluate feasibility, shape roadmap decisions, and align technical investments with customer and business outcomes. - Improve Developer Productivity: Partner with enablement teams to improve CI/CD, automated testing, failure analysis, and responsible use of AI-assisted engineering tools. Qualifications - 10+ years of professional software engineering experience, including significant experience building Android applications at scale. - Demonstrated track record operating at Staff Engineer scope or equivalent technical leadership. - Deep Kotlin experience, including coroutines, Flow, and structured concurrency. - Experience modernizing or interoperating with legacy Android architectures, such as RxJava-based systems. - Proven experience designing and evolving large, multi-module Android applications. - Strong understanding of Android architecture patterns such as MVVM, MVI, Clean Architecture, or similar approaches. - Experience with complex local data management, offline-first workflows, synchronization, or high-volume real-time data flows. - Ability to diagnose complex performance, reliability, and cross-layer issues across application, OS, hardware, and network boundaries. - Track record of leading technical initiatives through influence across multiple teams. - Strong written and verbal communication skills, with the ability to explain technical tradeoffs to engineering and non-engineering stakeholders. Preferred Qualifications - Experience building POS, hospitality, retail, logistics, payments, or other operationally critical software. - Experience integrating with payment SDKs, device services, Bluetooth/USB peripherals, printers, scanners, or custom Android hardware. - Experience with mobile observability tools such as Grafana, Sentry, Firebase, ELK, or similar platforms. - Experience improving automated testing, CI/CD, release quality, or developer productivity for mobile teams. Benefits - Medical, Dental and Vision Insurance - 401k with company match - RSUs - Paid vacation, 10 company holidays, sick time, and volunteer time off - Employee Resource Groups to build community and inclusion at work - Monthly cell phone and internet stipend - Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development

• Conduct comprehensive virtual assessments, including complex or escalated restaurant sites. • Validate readiness of wiring, electrical infrastructure, networking, and internet performance. • Perform advanced diagnostics (traceroutes, port checks) and document infrastructure gaps or risks. • Provide technical guidance to clients and vendors to resolve issues. • Collaborate with Project Managers, Technicians, and Engineering to ensure installation success. • Lead follow-ups to confirm remediation and support junior specialists through training and knowledge sharing. • Recommend improvements to survey tools, templates, and internal processes. • Maintain detailed records in internal systems, including photos, diagrams, and survey outcomes. • Install and configure POS hardware, including workstations, printers, pin pads, cash drawers, switches, routers, and firewalls. • Complete cabling, patching, and connectivity setup. • Deliver onsite training and live support for staff and management. • Implement menu/system updates and reporting configuration. • Conduct pre- and post-installation tasks, site readiness checks, and troubleshooting. • Lead follow-ups with clients to ensure smooth transitions and adoption. • Travel regularly to client sites as required. • Deliver high-quality, accurate work and outcomes by consistently adhering to documented processes, including Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), and checklists. • Review and verify outcomes before submission to maintain consistency and high-quality standards. • Identify and address process gaps or errors to drive continuous improvement and operational excellence.