Title: Account Manager - Commercial Lines Location: East Longmeadow, MA time type Full time job requisition id R0035270 Job Description: Discover a Career That Empowers You - Join HUB International At HUB International, we believe the best workplaces do more than offer a job. They invest in their people, celebrate their communities, and build cultures where everyone belongs. We are proud to be that kind of company, and the recognition we have earned reflects it. In 2026, Newsweek named us one of America's Greatest Workplaces for Culture, Belonging, and Community, and one of America's Most Patriotic Companies. We were recognized among the top 20 Best Finance Companies to Work For as rated by women, and our internship program earned a fourth place ranking in Vault's 2026 Best Internships for Insurance. These are not just awards. They are a reflection of the daily choices our people make to show up for each other and for the clients we serve. We help individuals, families, and businesses protect and plan for what matters most through a broad array of insurance, retirement, and wealth management products and services. HUB is one of the world's largest insurance brokerages, with over 540 locations and more than 20,000 professionals across North America. We bring together the resources of a global firm and the agility of a regional team, giving you the tools, support, and community you need to grow throughout your career. Whether you are supporting a local business, helping a national client navigate complex risk, or building your expertise in a specialized practice area, you will find that your voice matters here. Your work has purpose. And your potential has no ceiling. We would love for you to explore what is possible at HUB International. We currently have an opportunity for an Account Manager to join our Commercial Lines team in our East Longmeadow, MA office on a hybrid work schedule. Overview: Responsible for servicing assigned commercial insurance accounts with designated Producer. Account rounding and development of new business as appropriate and in accordance with the practices, policies and procedures of the Company. Responsibilities: - Review and analyze commercial accounts for coverage, limits, etc., and make appropriate recommendations to clients. - Develop and maintain relationships with clients to ensure that all service needs are met. - Develop new business from existing accounts and assigned leads and contribute to meeting departmental production goals. - Gather information from clients and prepare applications for submission to the Marketing Department regarding new and/or renewal coverage. - Prepare client proposals based on client’s needs, rates and coverages. - Prepare all transactions for assigned accounts, i.e. applications, certificates of insurance, invoices, forms. - Maintain the accuracy of data in the agency management system. - May handle collections of premiums due. - Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company. - Keep informed of changes and trends within the industry for the purpose of anticipating and responding to profit objectives. - Other responsibilities as assigned by Manager. Qualifications: - Experience in commercial insurance. - Thorough knowledge of commercial lines coverages and markets. - Producer’s license. - Experience with Microsoft Office products. - Excellent organizational, interpersonal, communication skills and ability to work in a team environment. What We Offer You At HUB International, we are invested in your success - both inside and outside of work. Our benefits are designed to support your well-being, fuel your growth, and help you build a secure future. We believe that when our people thrive, our clients and communities do too. We are committed to continuous learning and career momentum. Whether you are just getting started or ready to take the next step, HUB provides the tools, mentorship, and opportunities to help you move forward with confidence. Benefits you may enjoy as part of the HUB International team: ·Medical, Dental, Vision, and Prescription Drug Coverage ·Health Plan Reimbursement Program ·Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) ·401(k) Savings Plan ·Life and Disability Plans ·Long-Term Care ·Employee Assistance Program (EAP) ·Comprehensive Wellness Program ·Identity Theft Protection, Group Legal, Accident, Critical Illness, and Pet Insurance ·Low-Cost Loan Program and Student Loan Resources ·Vacation, Holiday, Sick, and Personal Time Off ·Flexible Work Arrangements ·Dress for Your Day Policy ·Comprehensive Onboarding and Continuing Education Ready to take the next step? Apply today. The expected salary range for this position is $54,933 annually- $90,000 annually and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions. Department Account Management & Service Required Experience: 2-5 years of relevant experience Required Travel: Negligible Required Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

**Key Responsibilities** - To take full accountability for all partnerships and contracts secured by you that fall within your market across all genres. Develop clear strategies to ensure we have best in market offers, inventory (e.g. Ticket allocations) commission agreements in place (where not detrimental to access), and proposition materials (e.g. Social Media assets) - To support Lifestyle Managers within Singapore & Kong Kong market (or those using APAC suppliers) to maintain relationships with partners to ensure we are nurturing an ongoing sustainable relationship for future growth - To monitor performance of partnered suppliers and ensure they are delivering a consistently high-quality service; driving improvements to member satisfaction/NPS and efficiencies - Monitor redemption, data analytics and demand of live events and ticketing genres to ensure it’s resonating with the member base. Based on this continued understanding make improvements to the strategy by member group (or client) and region ensuring we have relationships in place which are driving engagement, acquisition, loyalty and revenue - Work closely with the Global Proposition Director, Content and Marketing department ensuring all offers and events have maximum exposure to members - To be continuously aware of competitors and what they are delivering to ensure we are always one step ahead in the market - To work closely with the relevant operational teams across the business to ensure you are fully aware of all best practice to ensure we are consistently improving processes - To work with the relevant stakeholders across the business to create a holistic strategy for approaching vendors. To ensure teams across the business are kept fully up to date with changes and new processes implemented - To drive efficiency within entertainment teams (or entertainment requests) by continuously developing and improving processes; sharing successes and implementing processes learnt from other regions - Propose and implement new strategies, campaigns and to positively impact on member satisfaction/NPS, corporate revenue and efficiencies - Contribute to wider strategic goal, and offer procurement for the global team or for wider region with support from your Director - Work with Client Services and Regional Business Development Managers with all client related matters; supporting on new business proposals - Be available to lead, maintain and support on any established client and member relationships

Role Description As an Account Specialist, you will be a part of a dynamic, collaborative, and hardworking team. You are the customer advocate and will help our customers understand the many nuances of transportation and help troubleshoot issues if they arise. You will partner with our clients and coworkers to solve issues, effectively and creatively, while building relationships and providing support to help their business grow. Qualifications - High School diploma or GED - Bachelor’s degree in Communications, Business, Marketing, or other business-related fields preferred Requirements - Consistent Monday-Friday work schedule, no weekends - Communicate daily with both internal and external customers - Maintain a high level of activity over the phone and through our CRM system - Ability to research, identify and capitalize on profitable opportunities that are presented daily - Ability to understand and consult customers in relation to fees, products, and services - Ability to troubleshoot and support customers in navigating service disruptions - Maintain an ongoing focus on creating positive and supportive customer experiences - Ability to establish strong partnership with key executives and decision makers within each customer and territory - Ability to collaborate with various support teams including sales and account management Physical Demands/Work Environment Work Environment: Job is typically performed in a general office environment or remote environment. Physical Requirements: - NP: Not Present - O: Occasional (Up to 25% of time) - F: Frequent (26%-74% of time) - C: Constant (75% or more of time)

• Assist in marketing, analysis and servicing of Transportation & Trucking insurance business • Develop and produce submissions for marketing on renewal account to carriers • Prepare proposals for renewal policies in accordance with coverage's and limits • Attend pre-renewal and renewal meetings • Bind renewal policies • Provide ongoing service to clients including but not limited to binders, invoices, endorsements, and certificates • Check policies to assure that coverage's and limits are as ordered • Analyze and compare quotations and reviews forms for proposals • Maintain account file in agency management system • Assist in expanding existing accounts by rounding out and cross-selling additional insurance products