HUB International

Underwriting Assistant Location: Markham, Ontario, Canada Employment Type: Full-time Work Arrangement: Hybrid Salary: CAD $45,000–$53,000 annually About The Role We are seeking a detail-oriented and service-driven Underwriting Assistant to support our in-house underwriting team within our National Dealership Program. This role is responsible for providing administrative, operational, and underwriting support to ensure efficient processing of new business, renewals, endorsements, and broker/dealership partner inquiries. The successful candidate will play a key role in supporting underwriting operations, maintaining accurate policy documentation, coordinating with internal stakeholders, and delivering exceptional service to dealership partners, brokers, and internal teams across Canada. This position is ideal for an organized insurance professional who thrives in a fast-paced environment and is looking to build a long-term career in underwriting. What You’ll Do - Support underwriters with new business submissions, renewals, endorsements, and policy changes for the National Dealership Program. - Review submissions for completeness, obtain outstanding documentation, and maintain accurate underwriting files and policy records. - Prepare policy documentation, certificates, binders, endorsements, and related underwriting correspondence. - Assist with quoting, rating, policy issuance, and file preparation in accordance with underwriting guidelines and service standards. - Coordinate onboarding activities and policy setup for new dealership locations and program participants. - Respond to broker, dealership partner, and internal inquiries regarding policy status, documentation, and underwriting requirements. - Liaise with underwriting, claims, finance, and operations teams to support efficient service delivery and issue resolution. - Support reporting, workflow management, and process improvement initiatives while ensuring compliance with internal procedures and regulatory requirements. Qualifications and expertise that pave the way for Success - 1–3 years of insurance industry experience, preferably in underwriting support, policy administration, broker operations, or commercial/personal lines. - Experience supporting dealership, automotive, fleet, or affinity programs is considered an asset. - Strong administrative and organizational skills with exceptional attention to detail. - Ability to manage multiple priorities and deadlines in a high-volume environment. - Excellent written and verbal communication skills. - Strong customer service orientation and relationship management skills. - Proficiency with Microsoft Office Suite and insurance broker management/underwriting systems. - RIBO license or progress toward insurance designation (CAIB, CIP, FCIP) is considered an asset.. Elevate Your Career with HUB International Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/. Your Advancement and Well-being: Our Priority At HUB, we place immense value on the well-being and professional development of our team. Here’s what you can look forward to as part of the HUB Team: - Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle. - Professional Growth: Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed. - Industry Support: Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise. - Exclusive Perks: Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding Service: Our Ethos At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference. If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know—we’re here to support you. At HUB, building an inclusive workplace isn’t just part of what we do—it’s at the heart of who we are.. The expected salary range for this position is $45,000-$53,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions. AI and Automation Notice: HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates — all decisions are made through human review. Department Underwriting Required Experience: 1-2 years of relevant experience Required Travel: Negligible We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Role Description The Team Lead serves as a front-line leader within VIU's Personal Lines Sales/Retention function, providing day-to-day guidance, coaching, and support to Sales/Retention agents. This role bridges individual contributors and VIU Supervisors, serving as a subject matter expert who leads by example through side-by-side coaching, real-time performance support, and quality monitoring. The Team Lead drives team performance by identifying coaching opportunities, providing immediate feedback, reinforcing retention strategies, and ensuring adherence to quality standards while maintaining personal production goals. - Provide daily coaching and real-time feedback to Sales/Retention agents through call monitoring, side-by-sides, and performance observations - Conduct call reviews and quality assessments to identify coaching opportunities and skill development needs - Lead team huddles, share best practices, and reinforce sales/retention strategies and save techniques - Mentor new team members and provide onboarding support to accelerate ramp-up - Serve as subject matter expert and escalation point for complex customer situations - Monitor individual agent performance against KPIs including retention rate, save rate, call quality, and customer satisfaction - Review calls for compliance with scripts, quality standards, and regulatory requirements - Celebrate team wins and recognize high performers to drive motivation and engagement - Lead by example by maintaining personal sales/retention goals and demonstrating best-in-class retention techniques - Assist Supervisor with scheduling, time-off coverage, and real-time adherence monitoring - Track and report on team performance metrics and coaching activities - Identify process gaps and recommend improvements to Supervisor and leadership - Handle retention calls and customer interactions as needed to support team volume Qualifications - High school diploma or equivalent required - Associate's or Bachelor's degree in Business, Communications, or related field preferred - 3-5 years of insurance industry experience (Property & Casualty preferred) - 2+ years as a top-performing Retention agent or similar customer service role with demonstrated success achieving retention goals - Experience providing informal coaching, mentoring, or training to peers - Strong understanding of personal lines insurance products (auto, home, renters, umbrella) - Excellent communication skills with ability to provide constructive feedback - Proven ability to manage multiple priorities while maintaining personal performance - Self-motivated with desire to develop leadership skills - Previous Team Lead, Senior Agent, or informal leadership experience - Experience in call center or high-volume retention environment - Familiarity with quality monitoring tools and call center technology - Track record of consistently ranking in top tier of team performance - Active Property & Casualty insurance license required Requirements - Strong understanding of customer retention strategies, save techniques, and objection handling specific to insurance - Deep knowledge of personal lines insurance products including coverage options and rating factors - Skilled in providing real-time coaching and feedback in a call center environment - Ability to monitor calls for quality, compliance, and customer service excellence - Understanding of call center metrics including retention rate, save rate, and customer satisfaction - Proficiency with CRM platforms, quality monitoring systems, and call center technology - Strong interpersonal skills with ability to motivate and build relationships with team members - Time management skills to balance personal production with coaching and leadership responsibilities - Positive attitude with desire to help others succeed and contribute to team culture Benefits - Health/dental/vision/life/disability insurance - FSA, HSA, and 401(k) accounts - Paid-time-off benefits such as vacation, sick, and personal days - Eligible bonuses and commissions for some positions Salary Transparency The expected salary range for this position is $55,000-$65,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level.

Product Specialist Location: Austin, TX (Hybrid-3 days in office) Job Type: Full-Time Working Hours: 8:00 am-5:00 pm CST (Monday-Friday) Department: Operations Reports To: Director of Operations Compensation: $25 per hour About Us: HUB is a global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. About HUB Retirement & Private Wealth (RPW): We lead our communities with integrity, driven to make things better, both now and in the future. We serve, inspire, and thrive while maintaining an entrepreneurial spirit. We innovate, collaborate, and achieve success together, focused on the tomorrows for all. Job Purpose: We are looking for a versatile Product Specialist to join our financial services team in a hybrid capacity that spans both operations and product management. In this role, you will serve as a critical link between our reseller partners, internal data systems, and end subscribers—ensuring seamless coordination across all touchpoints of the product lifecycle. This position requires a high degree of accuracy, discretion, and compliance awareness, and is ideal for a detail-oriented financial services professional who thrives on both strategic partnership management and hands-on data operations. This is a unique opportunity to operate at the intersection of client relations, financial data operations, and subscriber experience within the financial services industry. You'll gain broad exposure to the full product lifecycle and work closely with both internal teams and external partners in a fast-paced, compliance-conscious environment. If you're someone who takes pride in precision, enjoys ownership, and wants to make a meaningful impact at the heart of our business operations, this role is built for you. Key Responsibilities: Reseller Coordination Serve as the primary point of contact for reseller partners, building strong working relationships and ensuring timely, accurate communication across all account activities. - Act as the main liaison between reseller accounts and internal teams, coordinating day-to-day communications - Distribute sales materials, marketing collateral, and education resources to Account Managers and reseller partners - Send change files and plan-specific materials to clients in a timely manner - Verify plan builds and subscriber pricing to ensure accuracy before client delivery - Review and validate incoming data received from resellers and clients Data Processing & Operations Own the end-to-end data processing workflow, ensuring data integrity and accurate fund allocation across all incoming files. - Load and process incoming data files from resellers and clients - Allocate funds received in accordance with plan and subscriber records - Adjudicate incoming data files, resolving discrepancies and data quality issues - Identify and resolve missing subscriber email addresses - Activate subscribers through the Experian platform Subscriber Communications & Support Support subscribers at an escalated level, acting as a trusted resource for complex inquiries and cross-functional escalations. - Serve as an escalation point for customer service inquiries that require deeper product or operational knowledge - Manage and facilitate communications with Experian when escalating subscriber issues - Take calls from the customer service queue as needed, providing knowledgeable and professional support Qualifications: - 2+ years of experience in a financial services operations, account management, or client services role - Strong data literacy and comfort working with financial data files, fund allocation, and reconciliation processes - Understanding of financial services compliance requirements and the importance of data accuracy and confidentiality - Exceptional organizational skills and ability to manage multiple concurrent workflows with competing deadlines - Clear, professional written and verbal communication skills appropriate for a regulated industry environment - A proactive, problem-solving mindset with an uncompromising standard for accuracy - Familiarity with Experian platforms or similar credit/identity service activation processes is a plus - Experience managing escalated client or subscriber inquiries in a financial services context Featured Benefits: - Compensation: $25.00 per hour - 6% yearly discretionary bonus - Medical insurance, Vision insurance, Dental insurance, 401(k) plus match, Company Paid STD, Life Insurance, & parental leave - Monday-Friday (8am-5pm) - 2 weeks of vacation, sick leave, personal days, and floating holiday’s - Hybrid schedule Travel: - No travel required Department: Account Management & Service Required Experience: 1-2 years of relevant experience Required Travel: No Travel Required Required Education: Associate degree (2-year degree)

Title: Management Liability Specialist remote type Fully Remote locations Chicago, IL time type Full time job requisition id R0037492 Job Description: Insureon, a division of Specialty Program Group and HUB International, is transforming the insurance industry through innovative distribution strategies, best-in-breed technology, and an unwavering commitment to serving our customers. We’ve become one of the most prominent companies in the Insurtech revolution by challenging conventional thinking and finding unconventional solutions to the industry’s problems. Our efforts have gotten attention, too – we’ve received awards from: - Entrepreneur Magazine (30th best privately owned company in 2016), - Inc. Magazine (named one of the fastest-growing companies in 2014 and 2015), - Insurance Journal (one of the Top 100 Property & Casualty Agencies in 2014, 2015, 2016, and 2021), - Lexus Nexus (Most Innovative Insurtech award in 2017), - Crain’s Fast 50 in 2017, - Digital.com (named on of the top 10 “Best Small Business Insurance Companies of 2021”), - Insurance Business America (recipient of 5-Star Insurance Technology Provider Award in 2021). Insureon is seeking an experienced Management Liability Specialist to service, maintain and grow a robust book of Management Liability accounts including Directors, Officers, and Corporate Liability (D&O), Employment Practices Liability Insurance (EPLI), Fiduciary Liability and Crime for the Private Company and Not-For-Profit sectors. The Management Liability Specialist will focus on providing subject matter expertise and specific assistance to partner agents in their efforts to produce new business, and in the retention of their existing book. The successful candidate will set themselves apart by providing consistent and frequent communications through a designed process focused on best in class service and professional advice. Responsibilities: - Provide highest standard of client service - Oversee, manage, and grow new Management Liability accounts - Build, maintain and manage the relationship between our premier partner agency and insurance carriers - Assist partner agents with the completion of Management Liability applications, where applicable - Review applications for completeness and follow up for any necessary information - Sending applications to carriers to obtain new and renewal quotes - Receive and review quotes from carriers, comparing premium, coverage and forms - Present consolidated proposals to partner agents and bind coverage with carriers as needed - Accurately document all transactions and conversations with agents and carriers in our AMS system - Focus on business retention/upselling and cross selling opportunities - Be up-to-date on all current coverage available - Other duties and responsibilities as required Position Requirements: - Strong understanding of the Management Liability marketplace, its carriers, and product offering - Minimum three years’ experience working with Management Liability products, whether in an underwriting or agency account manager role. - Active P&C Insurance License preferred - High level of organization and the ability to set and recognize priorities required - Excellent communication skills, both written and oral - Enjoy working on a team, but can also successful working independently Work Location: This position has both hybrid and remote work options Salary: Disclosure required under applicable state or municipality regulations: The expected salary range for this position is $60,000 to $100,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions. #SPG Department Account Management & Service Required Experience: 2-5 years of relevant experience Required Travel: No Travel Required Required Education: Bachelor's degree (4-year degree) HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

Title: Account Manager - Commercial Lines Location: East Longmeadow, MA time type Full time job requisition id R0035270 Job Description: Discover a Career That Empowers You - Join HUB International At HUB International, we believe the best workplaces do more than offer a job. They invest in their people, celebrate their communities, and build cultures where everyone belongs. We are proud to be that kind of company, and the recognition we have earned reflects it. In 2026, Newsweek named us one of America's Greatest Workplaces for Culture, Belonging, and Community, and one of America's Most Patriotic Companies. We were recognized among the top 20 Best Finance Companies to Work For as rated by women, and our internship program earned a fourth place ranking in Vault's 2026 Best Internships for Insurance. These are not just awards. They are a reflection of the daily choices our people make to show up for each other and for the clients we serve. We help individuals, families, and businesses protect and plan for what matters most through a broad array of insurance, retirement, and wealth management products and services. HUB is one of the world's largest insurance brokerages, with over 540 locations and more than 20,000 professionals across North America. We bring together the resources of a global firm and the agility of a regional team, giving you the tools, support, and community you need to grow throughout your career. Whether you are supporting a local business, helping a national client navigate complex risk, or building your expertise in a specialized practice area, you will find that your voice matters here. Your work has purpose. And your potential has no ceiling. We would love for you to explore what is possible at HUB International. We currently have an opportunity for an Account Manager to join our Commercial Lines team in our East Longmeadow, MA office on a hybrid work schedule. Overview: Responsible for servicing assigned commercial insurance accounts with designated Producer. Account rounding and development of new business as appropriate and in accordance with the practices, policies and procedures of the Company. Responsibilities: - Review and analyze commercial accounts for coverage, limits, etc., and make appropriate recommendations to clients. - Develop and maintain relationships with clients to ensure that all service needs are met. - Develop new business from existing accounts and assigned leads and contribute to meeting departmental production goals. - Gather information from clients and prepare applications for submission to the Marketing Department regarding new and/or renewal coverage. - Prepare client proposals based on client’s needs, rates and coverages. - Prepare all transactions for assigned accounts, i.e. applications, certificates of insurance, invoices, forms. - Maintain the accuracy of data in the agency management system. - May handle collections of premiums due. - Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company. - Keep informed of changes and trends within the industry for the purpose of anticipating and responding to profit objectives. - Other responsibilities as assigned by Manager. Qualifications: - Experience in commercial insurance. - Thorough knowledge of commercial lines coverages and markets. - Producer’s license. - Experience with Microsoft Office products. - Excellent organizational, interpersonal, communication skills and ability to work in a team environment. What We Offer You At HUB International, we are invested in your success - both inside and outside of work. Our benefits are designed to support your well-being, fuel your growth, and help you build a secure future. We believe that when our people thrive, our clients and communities do too. We are committed to continuous learning and career momentum. Whether you are just getting started or ready to take the next step, HUB provides the tools, mentorship, and opportunities to help you move forward with confidence. Benefits you may enjoy as part of the HUB International team: ·Medical, Dental, Vision, and Prescription Drug Coverage ·Health Plan Reimbursement Program ·Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) ·401(k) Savings Plan ·Life and Disability Plans ·Long-Term Care ·Employee Assistance Program (EAP) ·Comprehensive Wellness Program ·Identity Theft Protection, Group Legal, Accident, Critical Illness, and Pet Insurance ·Low-Cost Loan Program and Student Loan Resources ·Vacation, Holiday, Sick, and Personal Time Off ·Flexible Work Arrangements ·Dress for Your Day Policy ·Comprehensive Onboarding and Continuing Education Ready to take the next step? Apply today. The expected salary range for this position is $54,933 annually- $90,000 annually and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions. Department Account Management & Service Required Experience: 2-5 years of relevant experience Required Travel: Negligible Required Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Role Description This is a full-time remote role for an Underwriter at New Heights Insurance Solutions, a Division of Specialty Program Group. The Underwriter will be responsible for: - Analyzing insurance applications - Determining coverage amounts and premiums - Evaluating clients' risk levels - Ensuring compliance with underwriting guidelines Key Responsibilities - Risk Assessment: Analyze applications and related documents to assess the risk involved in insuring an individual or entity. - Policy Evaluation: Review policy terms and conditions, ensuring they align with company standards and regulations. - Data Analysis: Utilize statistical data and/or risk assessment software to make informed decisions on coverage. - Communication: Liaise with agents, brokers, and clients to gather information and clarify details about applications. - Decision Making: Approve, modify, or decline insurance applications based on risk evaluation. - Documentation: Maintain accurate records of underwriting decisions and rationale for future reference. - Regulatory Compliance: Ensure compliance with industry regulations and company policies. - Continuous Education: Stay updated on industry trends, regulations, and changes in underwriting guidelines. - Collaboration: Work closely with claims adjusters, actuaries, and other professionals to refine risk assessment processes. - Reporting: Generate reports on underwriting activities and trends for management review. Qualifications - Strong analytical and decision-making skills - Excellent attention to detail and risk assessment abilities - Knowledge of insurance policies, regulations, and underwriting principles - Effective communication and interpersonal skills - Property casualty license - Relevant certification such as Chartered Property Casualty Underwriter (CPCU) is a plus Requirements - High school diploma required; College or Associates degree preferred - 2-5 years of relevant experience - No Travel Required Compensation The expected salary range for this position is $65,000 to $75,000 and will be impacted by factors such as the successful candidate’s skills, experience, and working location, as well as the specific position’s business line, scope, and level. - Comprehensive benefit and total compensation packages which could include: - Health/dental/vision/life/disability insurance - FSA, HAS, and 401(k) accounts - Paid-time-off benefits such as vacation, sick, personal, floating holidays, and company holidays - Eligible annual bonuses, equity, and commissions may be available for some positions Company Description New Heights Insurance Solutions, a division of SPG Insurance Solutions, is a growing and successful property and casualty insurance wholesaler and managing general agency based in Doylestown, PA, with remote staff. We sell exclusively to retail and wholesale agencies across the country with a focus on commercial construction risks.

Role Description Wholesale Insurance Sales Producer in the Property and Casualty Division, focusing on a variety of products such as: - Property - General Liability - Umbrella and Excess - Auto - Workers Compensation As an SPG Sales Producer, you will have the opportunity to work for a global leader in the insurance industry, with rewarding opportunities for experienced professionals and training for motivated individuals seeking career development. Qualifications - 3+ years of previous experience in sales and/or underwriting. - Bachelor’s degree required. - Property and casualty experience highly preferred. - Sales driven with the ability to develop, foster, and maintain excellent working relationships. - Ability to understand client’s needs and knowledge of risk profiles associated. - Required to obtain the appropriate state licensing within 90 days of hire. - Preference given to those with existing insurance licensure and/or industry designations. - Detail-oriented with strong communication, interpersonal, multi-tasking, and organizational skills. - Team player with a great attitude, self-motivation, and the ability to work in a fast-paced environment. Requirements - Independent self-starter able to solicit and develop strong relationships with retail agencies. - Confident professionals who are not afraid of cold-calling and developing new business. - Ability to work under pressure and within deadlines. Benefits - Rewards for top Producers - Medical, Dental, and Vision - Comprehensive Wellness Program - 401(k) Retirement Plan - Life and Disability Plans - Flexible Spending Accounts for: - Healthcare - Dependent care Company Description Specialty Program Group – Wholesale is the wholesale subsidiary of Specialty Program Group LLC (SPG). We are a powerful market resource for brokers and agents, and a partner for carriers reaching out to the commercial insurance buyer in innovative, cost-effective ways.

Role Description This role is fully remote and requires an active P&C License. The Personal Lines Retention Agent provides a high level of service to our individual clients and helps us maintain strong relationships with our customers. - Successfully work in a call center type of environment. - Process endorsement requests for personal lines insurance policies; secure pricing from carrier if needed. - Manage account documentation; send documentation to insured and follow up to ensure it was received and submitted to the carrier. - Maintain follow-up system with insurance carriers to ensure requests are processed timely. - Furnish underwriters with additional information as requested. - Issue certificates of insurance and evidence of property forms to clients and clients representatives upon request. - Process lost policy release forms; transmit correspondence to insureds and carriers. - Perform other specific duties and projects as assigned by management. - Daily manage the agency interface system (download); ensure all transactions are matched so revenue is recorded accurately by month end. - May provide sales support, which includes rating policies and entering policy information into database. - Pursue a program for personal and professional development. Qualifications - High school graduate or equivalent (some college a plus). - 1+ year experience in sales or customer service. - Embrace the latest technologies available. - Excellent customer service and communication skills. - Proficient in computer skills and basic software packages. - Intermediate to expert computer acumen. - Acts decisively and demonstrates good judgment. - Strong oral and written communication skills. - Strong attention to detail with excellent time management and decision-making skills. Requirements - Driven by competition. - Enjoy participating in competitive Sales incentive contests held throughout the year. - Desire to help others protect their future. - Entrepreneurial spirit and challenged by the opportunity to grow the business. - Focused on learning and development to enhance industry knowledge and expertise. - Well organized and maintain a well-established follow up process. - Great verbal and written communication. - Self-starter willing to invest time and energy to learn the technical aspects of the business. - Believe in integrity and building success by developing relationships with others. Benefits - Expected pay for this position is $25.64 per hour. - Performance-based, uncapped commission structure and bonus incentives. - Comprehensive benefit and total compensation packages, including health, dental, vision, life, and disability insurance. - FSA, HSA, and 401(k) accounts. - Paid-time-off benefits.

• Design, develop, and maintain applications using AS/400 (IBM i) and RPGLE programming • Drive IBM i modernization initiatives by championing modern development tooling (VS Code with Code for IBM i, RPG/CLP editing) in place of traditional green-screen tools • Integrating AI-assisted development practices where applicable • Migrating source code management to Git/GitHub to support version control, branching, and collaborative development workflows on the AS/400 platform • Develop and support database solutions using MS-Access and OpenEdge Progress • Create and maintain Visual Basic applications and integrations • Work directly with business users to gather requirements, provide solutions, and deliver technical support • Troubleshoot and resolve application issues with minimal supervision • Perform system administration tasks in Linux environments • Document technical specifications and maintain code repositories

Role Description The Transportation & Logistics Claims Specialist / Developing Adjuster will support the SPG Cargo & Logistics Claims & Recoveries Department in the handling, investigation, documentation, and resolution of transportation, logistics, cargo, broker liability, and related claims. This role is designed for a transportation professional with strong logistics, carrier compliance, freight claims, risk management, and carrier-vetting experience who will develop into a licensed claims adjuster. The position will support the Transportation & Logistics claims function by assisting with claim investigations, document review, carrier and broker file development, coverage and liability issue-spotting, claim communication, and resolution strategy under the supervision of the Head of Claims & Recoveries. The successful candidate must obtain a Texas adjuster license within six months of hire. Until properly licensed, the candidate will work under supervision and will not independently issue coverage positions, make final claim determinations, exercise settlement authority, or direct litigation. Key Responsibilities - Assist with the handling and development of Transportation & Logistics claims, including broker liability, carrier liability, cargo loss, temperature-controlled freight issues, theft, transportation accidents, and service-related claims. - Gather, review, and organize key claim materials, including bills of lading, rate confirmations, tenders, carrier packets, COIs, insurance documentation, FMCSA records, carrier-vetting materials, safety history, claims correspondence, invoices, photographs, police reports, and other supporting documents. - Support initial claim investigations by identifying the involved parties, transportation chain, carrier assignment, broker role, contractual documents, shipment details, claimed damages, and potential liability issues. - Assist in evaluating carrier compliance, carrier qualification, safety indicators, insurance status, operating authority, and other risk factors relevant to broker-liability and negligent-selection claims. - Work with insureds, brokers, carriers, claimants, defense counsel, surveyors, and internal team members to obtain missing information and move claims forward. - Prepare claim summaries, factual chronologies, document checklists, and initial analysis for review by the Head of Claims & Recoveries, or other assigned adjuster. - Assist with reserve recommendations, settlement evaluations, coverage issue-spotting, and claim strategy under the supervision of a licensed adjuster. - Support litigated claim files by helping gather carrier-vetting materials, contracts, communications, pleadings, discovery materials, defense counsel updates, and other litigation-support documents. - Maintain claim system accuracy, diary discipline, documentation standards, and timely file updates. - Develop technical claims knowledge in transportation, logistics, cargo, broker liability, coverage, reserving, litigation management, and claims best practices. Qualifications - Strong transportation, freight, logistics, carrier compliance, cargo claims, or brokerage operations experience. - Experience with carrier vetting, FMCSA compliance, carrier qualification, freight claims, cargo liability, theft, temperature-controlled freight, and transportation risk management is strongly preferred. - Highly organized and detail-oriented. - Comfortable with documents and timelines. - Capable of communicating professionally with insureds, brokers, carriers, counsel, and internal stakeholders. - A current adjuster license is preferred but not required if the candidate has the right transportation/logistics background and commits to obtaining the Texas adjuster license within the required timeframe. Requirements - Candidate must obtain a Texas adjuster license within six months of hire. - If not licensed at the time of hire, candidate must begin the licensing process within 30 days and complete a material licensing milestone within 90 days, such as completing required coursework, scheduling or sitting for the licensing exam, completing fingerprinting, or submitting the license application. Benefits - Comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HAS and 401(k) accounts. - Paid-time-off benefits such as vacation, sick, personal, floating holidays and company holidays. - Eligible annual bonuses, equity and commissions may be available for some positions.