• Professional, courteous, and motivated to deliver the highest value service. • Reactive 24-hour service to include equipment troubleshooting and diagnosis, repair, and resolution. • Perform effective and efficient services to ensure customer satisfaction and product performance including timely repair, Installation, and removal of commercial restaurant equipment, scheduled preventive maintenance, and cleaning. • Demonstrate the ability to remain current on all equipment education and continually broaden the scope of technical skill-set and theory of operation. • Order and schedule delivery of repair parts and maintain inventory. • Follow company policy to accurately record and complete work orders while maintaining accurate documentation. • Effective interaction with internal dispatch, management, warehouse, and technician teams. • Deliver superior customer service focusing on customer needs, developing and retaining positive customer relationships while creating and executing solutions in collaboration with customers. • Always maintain a professional and clean appearance, while keeping service vehicle clean and neat.

• Durchführung von Wartungen, Inspektionen und Instandsetzungsarbeiten an Anlagentypen • Inbetriebnahme und Übergabe von Anlagen sowie Anleitung von Fremdpersonal • Fehleranalysen und Störungsbeseitigungen im Rahmen der Rufbereitschaft • Erstellung technischer Dokumentationen und Serviceberichte

• Performing service and maintenance work at customer sites across Europe. • Performing commissioning activities at customer premises. • Providing remote maintenance and telephone support to customers. • Training customers on installed systems. • Assisting in the creation of technical training materials. • Supporting acceptance tests and trials on the heat pump test bench. • Assisting in the ongoing development and improvement of products.

• Work within hospital radiology environment to evaluate and troubleshoot imaging equipment issues and implement appropriate repairs. • Complete Preventative Maintenance on designated equipment. • Perform safety and environmental inspections ensuring compliance to Health and Human Services and Environmental Health and Safety guidelines. • Complete necessary service and repair documentation following hospital protocol and GEHC policies & procedures. • Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction. • Learn and ensure proper care of tools and test equipment and ensure calibration. • Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of medical equipment. • Mentor with and assist more experienced technicians on progressive repairs and resolution, and will work as a member of the local team to provide efficient service delivery to all accounts within his/her assigned area.