• Assists with developing, editing, and maintaining student files, documents, websites, and course content. • Provides technical support to faculty and to students. • Assists in developing training tutorials and handouts to support faculty and students. • Delivering presentations in intensive courses and in residential classrooms including information on CPCE, practicum, and internship. • Correspondence with students via email, phone, and office visits. • Assists with various licensure standards in all states to verify graduates licensure verification. • Any other duties needed/assigned.

• Provide virtual comprehensive prenatal genetic counseling services for MFM practices in Northern California • Support results reporting program for multiple clients by providing results to patients using innovative genetic results reporting • Engage in professional growth opportunities including writing abstracts and publications, physician education and other projects • Provide direct patient care for a wide variety of complex indications from an extensive referral base • Collaborate with a nation-wide organization of medical geneticists, biochemical and molecular geneticists, and counseling colleagues

• Provide virtual comprehensive prenatal genetic counseling services for MFM practices, serving a diverse patient population • Support results reporting program for multiple clients by providing results to patients using an innovative approach of genetic results reporting • Have the opportunity to provide direct patient care for a wide variety of complex indications from an extensive referral base • Be able to engage in professional growth opportunities including writing abstracts and publications, physician education and other projects • Have access to the expertise of a nation-wide organization of medical geneticists, biochemical and molecular geneticists, and over 100 counseling colleagues

Role Description Ensures that an account is established for every scheduled patient. Obtains complete and accurate patient demographics, insurance plan and benefits information, and ensures treatment authorization is secured in advance of the scheduled procedure while maintaining a minimum accuracy rate on reviewed accounts as defined by departmental standards. - Verifies patients’ insurance coverage, eligibility, and Point of Service financial obligation for all scheduled services, and documents the system in detail. - Adheres to all third party payer requirements for both government and commercial payers. - Determines insurance eligibility and coverage, obtains/confirms authorization to avoid non-compliance and penalties to the patient, health system and physician. - Communicates current Medicare requirements, HIPAA compliance and reimbursement criteria. - Collaborates with Case Management to ensure patient status is correct and documentation is provided to insurances as needed. - Creates and/or updates hospital account. - Obtains and enters into hospital information system required patient demographics and insurance information in a timely manner after procedure is scheduled. - Documents all information according to departmental guidelines. - Provides feedback to supervisor on changes/updates implemented by insurances as obtained. - Contacts patients to verify demographic information and to perform financial counseling prior to time of service. - Collects patient responsibility due, provides information on payment plans and financial assistance as necessary. - Follows department and network policies concerning discounts, package rates and basic financial assistance. Qualifications - High School Diploma or GED (Required) - Associates in related healthcare field (Preferred) Requirements - 1 year in healthcare field including medical office insurance/front desk, hospital registration, hospital business office (billing or collections) (Required) - 3 years in healthcare field including medical office insurance/front desk, hospital registration, hospital business office (billing or collections) (Preferred) Company Description Great care starts with great people. (Like you.) At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.