• Teaching and developing courses in Information Systems and Information Technology for online programs • Collaborating with the Florida Tech online platform to deliver education

• Partner with Sales, consultants, and channel partners to deliver pre-sales technical consultation, solution design, product demonstrations, and proof-of-concepts. • Design and architect converged AV/IT network solutions for enterprise, hospitality, government, education, and large venue environments. • Provide technical leadership across Ethernet switching, Wi-Fi, multicast networking, and AV-over-IP deployments. • Work closely with system integrators and consultants to ensure interoperability across AV ecosystems (encoders/decoders, DSPs, control systems, video platforms). • Serve as the technical bridge between customers, partners, and NETGEAR Support, ensuring smooth project delivery and post-sales transition. • Design secure and scalable networks using segmentation, Zero Trust principles, and role-based access for mixed AV/IT environments. • Promote and support cloud-managed networking solutions, including remote monitoring, zero-touch provisioning, and lifecycle management. • Support large-scale and high-profile deployments including smart buildings, hospitality venues, campuses, and live event environments. • Enable the regional partner ecosystem (AV integrators, consultants, distributors, MSPs) through technical training, best practices, and joint engagements. • Represent NETGEAR at regional industry events, trade shows, and partner engagements. • Serve as the voice of the customer, providing feedback to Product Management to influence product development and roadmap priorities.

• Act as Oracle Fusion Product Information Management ( PIM ) SME with deep knowledge of Product Lifecycle Management concepts • Manage application license agreements • Communicate and collaborate with development teams, vendors, and IT • Load data conversions through the FBDI process and write specifications for conversions, integrations, modifications, and reports • Support SaaS and PaaS solutions including Oracle Fusion BI Publisher reports, API integrations, and BICC configurations • Identify Public View Objects (PVOs), create staging and base tables, and run integrations to extract data from SaaS to ATP databases • Develop inbound integrations to Product Data Hub (PDH) • Design and develop reports, dashboards, and data models using OTBI, BI Publisher, and Fusion Data Intelligence • Develop custom formulas, configure subject areas, and implement security settings in OTBI • Administer different cloud environments • Collaborate with business SMEs to manage Oracle Fusion updates and conduct testing

• Maintain and upgrade existing systems to ensure 24x7 uptime on the NonStop systems including client related connectivity • Lead Guardian OS , Network, and other major software release planning and implementation • Assess and implement platform security solutions and configurations • Apply technical expertise to support the deployment of technology architecture and the total system solutions • Identify system performance bottlenecks and recommending performance improvement solutions • Perform analyses (e.g., performs technical research in order to assess system performance and capacity) • Provide Tier 2 and 3 support for the entire infrastructure • Perform daily continuous improvements on all NonStop servers, including off-platform servers, such as Splunk, Prognosis, Moogsoft, ServicePoint, SharePoint and BackPak servers, their databases, user and data security, etc.