NETGEAR

• Proactively build and manage top-tier commercial AV business partners and distributors across Australia and New Zealand. • Identify, recruit, develop, train, and manage a strategic set of channel accounts - integrators, distributors, consultants, and end customers - to drive growth of the AUNZ AV channel business. • Maintain and expand distribution channels, onboarding value-added distributors and sub distributors in key AUNZ verticals to develop the project business pipeline. • Drive account management of existing partners, identifying key AV channel partners to grow share of wallet across all product categories. • Identify and recruit new partner relationships to generate quarterly recurring NETGEAR business, with a focus on impactful face-to-face engagement across major AUNZ cities and regions. • Find specialist channel partners to accelerate adoption of wireless access points and managed switches supported by our cloud solution within the local market. • Create proposals and business plans, negotiate agreements, and maintain strong overall relationships with customers and new business prospects. • Identify and capitalise on opportunities across key AUNZ verticals including commercial fit-outs, government, education, hospitality, live events, and broadcast. • Meet or exceed quarterly and annual top and bottom-line targets for the AUNZ region. • Plan and prioritise meetings, sales calls, and customer contact to maximise sales and achieve agreed business objectives. • Provide weekly reporting and forecasting across your territory perimeter. • Manage product, pricing, and margins in line with agreed aims. • Use customer and prospect contact tools and systems, keeping all information current and accurate. • Coordinate with internal NETGEAR resources - SE, Marketing, Product Management, Sales, Tech Support, and Operations - to optimise sales results. • Deliver regular training to partners at all levels of their organisation on the AUNZ AV switches and access points line. • Provide competitive intelligence, market trends, and channel or technology insights relevant to the AUNZ landscape to help NETGEAR improve its business. • Fully understand the competitive environment

• Recruit, develop, and maintain relationships with new and existing partners, with a focus on face-to-face engagement, ethical sales practices, and propositions that drive quality of service, growth, and customer satisfaction. • Expand distribution channels by onboarding value-added distributors in key verticals to build the project pipeline. • Identify specialist partners who can accelerate adoption of key NETGEAR products, particularly wireless access points and switches supported by our cloud solution. • Manage existing partner accounts and identify key IT channel partners to grow share of business across all product categories. • Meet or exceed quarterly and annual revenue and margin targets. • Fully understand the competitive landscape within assigned accounts and build plans to establish category leadership. • Create proposals and business plans, negotiate agreements, and manage product, pricing, and margins in line with agreed terms. • Plan and prioritize meetings, sales calls, and customer contact to maximize sales and meet agreed objectives. • Respond to and follow up on sales enquiries by phone, email, and in person. • Provide weekly reporting and forecasting for your portfolio, including competitive intelligence, market trends, and channel or technology issues affecting performance. • Maintain accurate records in customer/prospect systems and use these tools to monitor and report on activity. • Coordinate with internal NETGEAR teams (Sales Engineering, Marketing, Product Management, Sales, Technical Support, Operations) to optimize results. • Liaise with other departments, internally and externally, to support customer accounts and resolve issues. • Continuously develop your own knowledge and skills.

• Proactively hunt, recruit and onboard new channel partners, with a focus on face-to-face engagement and building a strong pipeline from the ground up. • Drive revenue growth across all product categories - switching, wireless, and cloud with particular focus on enterprise project business. • Identify and develop specialist partners to accelerate adoption of wireless access points, switches, and cloud-managed solutions including MSPs. • Own annual account plans with clear growth targets, accurate forecasting, and short, mid, and long-term opportunity management. • Expand distribution by onboarding Value Added Distributors in key verticals to build project pipeline. • Develop CEO/CTO-level relationships across partner organisations and use those relationships to win. • Manage pricing, margins, and proposals; negotiate and close high-value deals. • Provide weekly forecasting, competitive intelligence, and market insights to support regional strategy. • Collaborate with internal teams - SE, Marketing, Product, Ops, and EMEA peers to maximise sales outcomes.

• Provide front-line support via phone, email, and chat for NETGEAR switches, wireless access points, business routers, NAS devices, NETGEAR Insight, and Exium. • Diagnose and resolve moderately complex wired and wireless networking issues. • Apply structured troubleshooting methodologies, follow established procedures, and escalate complex or unresolved issues to L3 Technical Support Engineers when required. • Collaborate with L3 engineers to support efficient resolution of escalated cases. • Communicate clearly with customers of varying technical levels, ensuring a smooth and professional support experience. • Deliver a customer-focused, empathetic, and solution-oriented experience. • Manage a queue of support tickets, ensuring timely and accurate resolution. • Collaborate with peers, senior engineers, and cross-functional teams to resolve issues and share knowledge. • Document troubleshooting steps, findings, and resolutions clearly in internal systems. • Strive to exceed targets for customer satisfaction, productivity, and quality. • Identify recurring issues and contribute to process and product improvements. • Stay up to date with NETGEAR products, tools, and networking fundamentals.

• Deliver Professional Services engagements for AV over IP deployments, including design validation, configuration, commissioning, optimization, and health checks. • Travel extensively across the US to customer sites, including multi-day on-site engagements and flexibility to support urgent situations. • Act as the L3 escalation point for Premium Support customers. • Work on-site during installations, go-lives, and live or near-live events. • Design and troubleshoot AV networks supporting Dante, AES67, NDI, and ST2110/IPMX. • Manage multicast environments, ensuring proper IGMP behavior, QoS, VLAN segmentation, and bandwidth control. • Support and troubleshoot PTP timing environments. • Handle multi-vendor interoperability challenges. • Perform deep technical analysis using packet captures and diagnostic tools. • Act as a trusted technical advisor on-site with customers and partners. • Collaborate with Systems Engineers and Sales teams for pre-sales support. • Document findings, solutions, and best practices. • Provide feedback to Product and Engineering on field observations and customer needs.

• Owns the market strategy, positioning, and go-to-market narrative for NETGEAR Enterprise’s AV portfolio • Define how NETGEAR switching and networking solutions address modern AV and broadcast challenges • Ensure AV products are positioned as trusted infrastructure for modern AV and broadcast environments • Assess market opportunities across Pro AV segments • Track industry trends across AV-over-IP protocols • Maintain understanding of technologies and define buyer and influencer personas • Develop AV-specific product and solution positioning • Create messaging frameworks and differentiate NETGEAR Enterprise AV solutions • Weave together switches, management, profiles, and AV-optimized features into cohesive solution stories • Own AV product messaging and positioning for launches

Role Description The Sr. Systems Engineer, ProAV serves as a technical expert supporting NETGEAR's ProAV solutions across the South Central U.S. This role combines customer onboarding, field engineering, pre-sales support, and industry engagement. The ideal candidate brings deep expertise in AV-over-IP networking, strong troubleshooting capabilities, and the ability to deliver high-impact technical training and solution design. This is a remote-based position requiring up to 60% travel throughout the region. Key Responsibilities - Customer Onboarding & Technical Training - Lead onboarding for U.S. customers implementing NETGEAR ProAV switches and third-party integrations. - Collaborate with the South Central Sales Territory Manager to ensure successful deployments. - Deliver remote and on-site training covering AV-over-IP network design, switch profile selection, PTP configuration, Dante/AVB/Milan configuration, and API integration and video configuration. - Develop customized training materials, system designs, and internal/external knowledge base documentation. - Ensure successful transition into production environments, including complex multi-switch and multi-vendor deployments. - Professional Services & Field Engineering - Provide advanced on-site troubleshooting for high-profile customers experiencing complex timing, multicast, or interoperability issues. - Capture logs, perform packet traces, replicate issues in lab environments, and provide real-time diagnostics. - Support commissioning of AV-over-IP systems to ensure stable production performance. - Resolve escalated issues involving AVB, Dante/AES67, NVX, Q-SYS, SMPTE-2059-2, PTPv2, and multicast networking. - Pre-Sales Engineering & Business Expansion - Support Sales, Business Development, and Channel teams with technical scoping and solution design. - Conduct on-site and virtual product demonstrations. - Assist in Bill of Materials (BOM) creation and system architecture design. - Provide competitive analysis and technical positioning. - Contribute technical expertise to expand NETGEAR's ProAV presence in the U.S. market. - Internal Tools & Documentation Development - Develop and maintain internal scripts, configuration tools, and deployment utilities. - Create automation tools to reduce troubleshooting time, including log analysis, profile validation, and configuration parsing. - Author best practice guides, training materials, and knowledge base documentation. - Industry Representation & Events - Represent NETGEAR at U.S. industry conferences and partner events. - Deliver technical workshops and presentations. - Provide advanced AV-over-IP education and roadmap overviews. - Support event-based network deployments and multi-vendor interoperability demonstrations. Qualifications - Minimum 5 years of experience in networking systems, AV-over-IP technologies, or related systems engineering roles. - Deep knowledge of ProAV networking products, AV-over-IP technologies, multicast networking and IGMP, and switch profile development. - Strong understanding of routing and switching fundamentals. - Hands-on deployment experience with AVB, Dante, Q-SYS, Crestron, SMPTE-2059-2, and multicast networks. - Field experience troubleshooting complex AV-over-IP systems. - Independent lab development and advanced technical self-study. Requirements - Must be willing to travel up to 60% within the South Central U.S. region. Preferred Qualifications - Bachelor's degree preferred but not required. - Industry certifications such as CCNA, CWNA, AVIXA CTS, Dante, or AVB are beneficial but not required. - Experience working in a Solutions Architect or Systems Engineering capacity preferred. Company Description At NETGEAR, we are on a mission to unleash the full potential of connectivity with intelligent solutions that delight and protect. We turn ideas into innovative networking products that connect people, power businesses, and advance the way we live. - We're a performance-driven, talented and connected team that's committed to delivering world-class products for our customers. - We value our employees as the most essential building blocks of our success. - We strive to attract top talent and create a great workplace where people feel engaged, inspired, challenged, proud and respected.

• Build and manage top-tier commercial AV business partners across Benelux, driving quarterly growth through solution selling, partner engagement, and a local business plan aligned to the NETGEAR partner program. • Identify, recruit, and develop a strategic set of accounts - integrators, distributors, consultants, and end customers - and grow the AV channel business in the region in line with corporate goals. • Manage and expand distribution channels, onboarding value-added and sub-distributors in key verticals to build a healthy project pipeline. Drive share-of-wallet gains across all product categories with existing channel partners. • Find and engage specialist channel partners to accelerate adoption of wireless access points and managed switches supported by the NETGEAR cloud solution. Deliver regular partner training across all levels of the organisation. • Create proposals and business plans, negotiate agreements, and provide accurate weekly forecasting and reporting. Maintain full understanding of the competitive landscape and develop strategies to achieve category leadership. • Coordinate with NETGEAR internal resources - SE, marketing, product management, tech support, operations, and EMEA peers - to optimise sales results and ensure strong customer satisfaction.

Title: Senior Tax Accountant Specialist Location: San Jose, CA Department: Finance Job Description: We are seeking a highly skilled and forward-thinking Senior Tax Accountant Specialist to join our tax team. This role will be primarily responsible for income tax compliance (approximately 80%), including federal, state, and international filings, with additional exposure to indirect tax (approximately 20%). This position also offers an opportunity to support the implementation of AI-driven tools within the tax function to enhance efficiency, accuracy, and scalability of tax processes. This is a hybrid role, expected to be onsite 3 days a week in our San Jose HQ. Key Responsibilities Income Tax Compliance (80%) - Prepare U.S. federal and state income tax returns, including supporting workpapers and schedules - Support the review of income tax returns and filings - Assist with international tax compliance, including coordination with external advisors on foreign filings (e.g., Forms 5471, 8858, 1118, etc.) - Support quarterly and annual income tax provision (ASC 740), including deferred tax calculations - Ensure timely and accurate filing of all income tax obligations - Coordinate with external auditors and tax advisors during audits and reviews - Maintain tax documentation and ensure compliance with internal controls (e.g., SOX requirements) Indirect Tax (20%) - Support sales and use tax, VAT, and GST compliance and reporting - Assist with indirect tax audits and inquiries from tax authorities - Monitor nexus and registration requirements across jurisdictions - Collaborate with cross-functional teams (e.g., finance, operations, IT) to ensure proper tax treatment of transactions - Willingness to learn and expand into indirect tax areas is important AI & Process Transformation - Support the evaluation and implementation of AI tools within the tax department - Identify opportunities to automate and improve tax processes using data analytics and technology - Partner with IT and finance systems teams to support integration of new tools - Assist in developing documentation, training, and best practices for new processes - Stay current on emerging technologies and trends in tax automation Required Qualifications - Bachelor’s degree in Accounting, Finance, or related field (CPA preferred) - 3-5+ years of progressive tax experience in public accounting and/or industry - Strong knowledge of U.S. federal and state income tax compliance; exposure to international tax is a plus - Experience with indirect taxes (sales/use tax, VAT, GST) preferred but not required - Familiarity with tax provision concepts under ASC 740 - Experience working with ERP systems and tax software (e.g., OneSource, Vertex) - Interest in or experience with automation, data analytics, or AI tools in tax or finance functions Skills & Competencies - Strong analytical and problem-solving skills - High attention to detail and accuracy - Ability to manage multiple priorities and meet deadlines - Excellent communication and interpersonal skills - Proactive mindset with a continuous improvement orientation - Ability to work independently and collaboratively in a fast-paced environment Why Join Us - Opportunity to contribute to modernizing the tax function through technology and automation - Collaborative and dynamic work environment - Competitive compensation and benefits - Career growth opportunities within the tax organization Company Statement/Values: At NETGEAR, we are on a mission to unleash the full potential of connectivity with intelligent solutions that delight and protect. We turn ideas into innovative networking products that connect people, power businesses, and advance the way we live. We're a performance-driven, talented and connected team that's committed to delivering world-class products for our customers. As a company, we value our employees as the most essential building blocks of our success. And as teammates, we commit to taking our work to the Next Gear by living our values: we Dare to Transform the future, Connect and Delight our customers, Communicate Courageously with each other and collaborate to Win It Together. You’ll find our values woven through our processes, present in our decisions, and celebrated throughout our culture. We strive to attract top talent and create a great workplace where people feel engaged, inspired, challenged, proud and respected. If you are creative, forward-thinking, passionate about technology and are looking for a rewarding career to make an impact, then you've got what it takes to succeed at NETGEAR. Join our network and help us shape the future of connectivity. NETGEAR hires based on merit. All qualified applicants will receive equal consideration for employment. All your information will be kept confidential according to EEO guidelines.

• Partner with account teams to deliver pre-sales technical consultation, solution design, product demos, and proof-of-concepts tailored to enterprise needs. • Lead the architecture and deployment of enterprise-grade WiFi, switches, routers, and security and cloud solutions. • Present technical content to diverse audiences, including IT stakeholders, channel partners, and internal teams. • Serve as a technical bridge between the customer and NETGEAR’s Support organization, facilitating smooth post-sales transitions, managing escalations, and ensuring a consistent customer experience. • Act as the voice of the customer by gathering, analyzing, and articulating technical feedback and feature requests to Product Management, helping shape product direction and ensuring customer needs are reflected in future releases. • Design and support secure networking environments leveraging Zero Trust architecture, including user/device segmentation, role-based access, and secure onboarding. • Promote and support the adoption of Cloud platforms, providing scalable cloud management for multi-site environments with capabilities such as zero-touch provisioning, real-time alerts, firmware lifecycle management, and network analytics. • Conduct detailed RF planning and network design using tools such as Ekahau or similar. • Enable and support NETGEAR’s channel ecosystem (MSPs, VARs, distributors) through technical training, solution guidance, and joint customer engagements. • Maintain in-depth knowledge of competitive products, market trends, and the evolving enterprise IT landscape.