• Manage and maintain the branch CRM program to ensure efficient lead generation and tracking. • Review and mine the orphan client book of business to identify potential sales opportunities and qualified leads. • Distribute leads to participating financial professionals and advisors in accordance with established program guidelines. • Serve as the primary point of contact for incoming client inquiries related to the CRM program.

• Monitor state Medicaid fee schedules, rate updates, public meeting calendars, and program requirements across U.S. Medicaid programs to identify changes that may affect reimbursement and operational execution, including researching and compiling reimbursement requirements needed to support implementation when new coverage becomes effective • Serve as an internal subject matter expert on state-specific Medicaid reimbursement requirements, including EPSDT processes, documentation expectations, and prior authorization and claim submission considerations • Partner closely with Medicaid Policy Directors in Market Access on submission of policy change requests and issue escalation within the Medicaid agencies, helping prepare materials and uncover state-specific processes • Support Regional Market Access Directors by synthesizing data, research, and supporting resources to inform targeted reimbursement and contracting strategies for high-priority out-of-network payors • Maintain centralized tracking of Medicaid reimbursement issues, payment variances, policy questions, and escalation needs, including status updates, owners, and next steps • Translate state Medicaid policy and reimbursement requirements into clear, actionable guidance for the Revenue Cycle Team to support accurate and consistent execution • Analyze claims data, denial trends, payment variances, and prior authorization outcomes to identify root causes, surface reimbursement insights, and recommend data-informed process improvements for Market Access and Revenue Cycle partners • Develop and maintain state- and payor-specific standard operating procedures, reference materials, and workflows to improve consistency and reduce rework • Synthesize reimbursement insights and operational trends into recommendations for Market Access leadership to inform prioritization, escalation, and strategic decision-making

• Lead and inspire a team of Market Managers and Market Associates • Partner closely with the Country Manager to execute country strategic plans • Design and lead territory-level strategies for acquisition, optimization, and host quality • Experiment boldly to unlock new sources of supply • Collaborate cross-functionally with Supply Leadership, Marketing, and other departments • Monitor and own business performance, ensuring markets meet KPIs • Identify market trends and opportunities • Coach and develop talent, building a high-performing team culture

• Lead power projects from initial planning through construction, testing, commissioning, and final turnover. • Understand and oversee each step of the technical process, including site assessment, engineering review, estimating, permitting, procurement, scheduling, construction, quality control, energization, and closeout. • Build project execution plans and coordinate engineering, procurement, field crews, subcontractors, utility representatives, and customers. • Review drawings, scopes of work, technical specifications, construction methods, and project requirements before work begins. • Identify technical risks, constructability issues, resource needs, and scheduling conflicts early in the process. • Ensure field teams have the labor, equipment, materials, permits, and technical information needed to perform the work. • Monitor project progress, productivity, safety, quality, cost, and schedule, and take corrective action when needed. • Identify and pursue new opportunities within the power and utility market. • Build strong relationships with utilities, developers, EPC contractors, engineering firms, and other industry partners. • Meet with clients to understand upcoming projects, technical needs, budgets, and timelines. • Work with estimating and operations teams to develop scopes, pricing, schedules, and technical proposals. • Participate in bids, RFPs, contract discussions, presentations, and negotiations. • Evaluate opportunities based on technical feasibility, operational capacity, risk, margin, and strategic fit. • Maintain visibility into the sales pipeline and support the transition of awarded work from business development into operations. • Grow existing accounts by delivering strong results and identifying additional services or project opportunities. • Represent the company at customer meetings, industry events, and strategic partnership discussions.