Role Description This role combines technical expertise, solution design, customer engagement, and cross-functional collaboration to deliver tailored solutions, drive business growth, and ensure successful implementations. The successful candidate will work closely with sales, product, and customer success teams while mentoring colleagues and contributing to continuous process improvement. Key Responsibilities - Technical Leadership & Customer Engagement - Develop and maintain expert-level knowledge of the company's technology ecosystem and solutions. - Serve as a Subject Matter Expert (SME) to support partners and end-users. - Engage with strategic partners and customers to optimise the use of technology solutions. - Assess complex business challenges and recommend effective technical solutions. - Translate technical capabilities into business value for prospective customers. - Conduct technical discovery sessions, solution demonstrations, and proof-of-concept engagements. - Ensure exceptional customer and partner satisfaction through timely technical support and guidance. - Sales & Solution Engineering - Partner with revenue-generating teams to support customer engagements and sales opportunities. - Contribute to sales growth, customer retention, and ecosystem expansion. - Design and deliver tailored technical solutions aligned with customer requirements. - Support successful solution implementation and deployment for strategic customers and partners. - Partner Enablement - Support partner training and technical upskilling initiatives. - Promote best practices across different customer and partner channels. - Provide technical guidance based on industry knowledge and customer needs. - Collaboration & Continuous Improvement - Gather customer and partner feedback to support product improvements. - Maintain accurate documentation of customer engagements, solution designs, and deliverables. - Create and improve departmental processes and procedures. - Manage escalations and drive continuous operational improvements. - Leadership & Mentorship - Mentor and support Solutions Engineers and other team members. - Share technical expertise, knowledge, and best practices. - Promote professional development and a collaborative team culture. Qualifications - Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field. - Minimum 5 years of experience in Solutions Engineering or Sales Engineering. - Experience in software engineering, systems integration, data analysis, or similar technical customer-facing roles. - Experience working with strategic customers and partners. - Proven experience delivering technical demonstrations, solution design, and customer implementations. Technical Skills - Strong knowledge of telematics, IoT, APIs, and related technologies. - Experience with Python, SQL, Java, or C#. - Extensive experience with API integrations. - Experience using Agile project management, ticketing, and CRM platforms such as JIRA and Salesforce. - Knowledge of data analysis and visualisation tools including Power BI or similar platforms. Core Competencies - Strong analytical and problem-solving skills. - Excellent communication and presentation abilities. - Ability to explain technical concepts to both technical and non-technical audiences. - Strong stakeholder management and cross-functional collaboration skills. - Customer-focused approach with excellent relationship management capabilities. - Ability to travel internationally up to 30% of the time. - Fluency in English and Italian. Preferred Attributes - Adaptable and open to change. - Curious and proactive learner. - Influential communicator. - Strong team player with collaborative working style.

Role Description The Senior Pre-Sales Engineer is a tech-savvy professional focused on technical presales support of Precisely software products. This individual will work in the field to help sales teams with new customer opportunities, translate customer technical requirements to a Precisely solution, drive the technical discussions, deliver custom demonstrations, and implement technical proofs-of-concept. This individual will be comfortable working in a result-driven, highly motivated sales team and has great time management and organization skills. There will be significant opportunity to influence product design and positioning, with an ideal candidate being a thoughtful and persuasive contributor. - Participate in all aspects of the sales process to ultimately interpret and address client requirements with an innovative and collaborative mindset. - Perform technical and business value discovery with customers from all verticals (primarily financial service institutions) to identify pain points and possible solutions. - Present the value of the Precisely solution to clients in various stages of the sales cycle in the form of custom demos, workshops, proof of concepts/value, pilot projects, assisted trials, etc. - Work across a modern tech stack in environments like Databricks, Snowflake, AWS, Azure, and GCP to build custom Precisely solutions – while leveraging Precisely offerings (APIs, SDKs, MCPs, and Agents, etc.). - Deliver end-to-end solutions that extend beyond individual products, acting as trusted advisors on cloud modernization and AI-driven initiatives. - Be a Precisely brand ambassador at trade shows, conferences, and other marketing events. Qualifications - Bachelors in computer science, Information Technology or other relevant Engineering/technical branch of academics. - 5+ years of experience in any of the following functions: presales or product management or professional services or engineering or technical support or technical account management. - 5+ years of experience developing solutions using Scala, Python, JAVA, Spark frameworks in environments like Databricks. - Proven relationship management experience, with the ability to communicate with, present to, and influence both technical and operational stakeholders which includes the C-Suite. - Demonstrable experience with Generative AI and MCP Servers. - Hands-on experience with Cloud Environments and Cloud Native Infrastructure for example – AWS & EKS. - Demonstrable experience with SAAS architecture and Cloud Computing. - Experience with Data Enrichment, Location Intelligence, Data Quality, Data Governance, Data Integration, and/or MDM solutions would be a plus. Requirements - Travel is required: Yes – Approximately 30%. Benefits - 100% remote work anywhere in the US. - Employee career development and requests to pursue internal employment opportunities are encouraged. - Open communication regarding career advancement promotes a positive working environment.

• Provide technical sales support within assigned geography by calling on Value Added Resellers (VARs), End Users and A&E consultants, often partnering with a Regional Sales Manager • Present complex access control/security product demonstrations • Team technical expert RFP responses and technical specifications • Present highly technical product information through training to customers, end users, prospective new customers, and at trade shows, conferences, or other public events • Support and troubleshoot technical system design process, system implementation, system issues, failures, or needed corrections • Trade show set-up demonstrations • 75% travel. • Physically able to carry 40 lbs

• Provide technical sales support within assigned geography by calling on Value Added Resellers (VARs), End Users and A&E consultants, often partnering with a Regional Sales Manager. • Present complex access control/security product demonstrations. • Team technical expert RFP responses and technical specifications. • Present highly technical product information through training to customers, end users, prospective new customers, and at trade shows, conferences, or other public events. • Support and troubleshoot technical system design process, system implementation, system issues, failures, or needed corrections. • Trade show set-up demonstrations. • 75% travel. • Physically able to carry 40 lbs.