• Reviewing seller-submitted documents — including vehicle titles and registration records — for authenticity, completeness, and accuracy before a listing advances in the pipeline. • Evaluating vehicle condition photos for quality, accuracy, and completeness — flagging submissions that do not meet listing standards and requesting corrected materials from sellers. • Verifying vehicle trim levels and mileage against submitted information — identifying discrepancies and resolving them with speed and precision. • Confirming seller intent and willingness to sell — ensuring every listing that moves forward represents a genuine, committed seller ready to proceed. • Contacting sellers directly by phone and text message to clarify details, request missing information, and guide them through any corrections needed. • Flagging discrepancies, incomplete submissions, and quality issues to the Listing Team — with clear, well-documented notes so the team can act quickly and accurately. • Maintaining accurate, up-to-date records within the company's CRM system — ensuring every seller interaction and review outcome is properly logged. • Meeting daily and weekly review quotas and turnaround time targets — consistently delivering quality output at the pace the operation requires.

• Contact businesses from a provided list to verify employee counts using a short, pre-approved script. • Make outbound calls to businesses from a provided account list. • Follow a standardized call script to verify company employee counts. • Present each call as independent research in a professional and friendly manner. • Make up to five contact attempts per account before marking it complete. • Accurately record call outcomes, employee counts, and any relevant notes. • Maintain organized records to ensure results are easy to review and analyze. • Follow established workflows while meeting quality and productivity expectations. • Opportunity for additional hours based on project needs and performance.

• Oversee and Meticulously Verify Deal Documentation: Manage and verify the opportunity-to-revenue processes, ensuring all required documentation, such as pricing approvals, quotes, schedules, contracts, and Statements of Work (SOW), are accurately attached and validated. • Collaborate on Data Accuracy: Confirm pricing, Total Annual Amount (TAA), Total Contract Value (TCV), and terms are accurately reflected, match agreed terms, and comply with company policies across all related documents and attached opportunity documents. • Ensure Compliance with Organizational Standards: Adhere strictly to internal processes for booking verification, and actively learn about global booking policies and Iron Mountain procedures relevant to the opportunity-to-revenue cycle to document and map existing processes.

• Provide quality of service, ensure efficient turnaround time and report completion • Use telephone, email, fax, and mail to communicate with employers, schools, state boards, and online databases to verify current and previous employment, education, professional licenses, certifications and references • Maintain compliance with FCRA requirements, employment and reference verification regulations, consumer information disclosure guidelines, and organizational policies and standards • Conduct employment, education, credential, and professional reference verifications through outbound and inbound communication with verification sources via phone, fax, email, and other available technologies • Document research activities, verification results, and actions taken in a clear and detailed manner • Communicate with clients and verification sources to ensure accurate, timely, and high-quality report completion • Review completed reports for accuracy, completeness, and grammatical correctness before closing.