• Oversee and Meticulously Verify Deal Documentation: Manage and verify the opportunity-to-revenue processes, ensuring all required documentation, such as pricing approvals, quotes, schedules, contracts, and Statements of Work (SOW), are accurately attached and validated. • Collaborate on Data Accuracy: Confirm pricing, Total Annual Amount (TAA), Total Contract Value (TCV), and terms are accurately reflected, match agreed terms, and comply with company policies across all related documents and attached opportunity documents. • Ensure Compliance with Organizational Standards: Adhere strictly to internal processes for booking verification, and actively learn about global booking policies and Iron Mountain procedures relevant to the opportunity-to-revenue cycle to document and map existing processes.

• Provide quality of service, ensure efficient turnaround time and report completion • Use telephone, email, fax, and mail to communicate with employers, schools, state boards, and online databases to verify current and previous employment, education, professional licenses, certifications and references • Maintain compliance with FCRA requirements, employment and reference verification regulations, consumer information disclosure guidelines, and organizational policies and standards • Conduct employment, education, credential, and professional reference verifications through outbound and inbound communication with verification sources via phone, fax, email, and other available technologies • Document research activities, verification results, and actions taken in a clear and detailed manner • Communicate with clients and verification sources to ensure accurate, timely, and high-quality report completion • Review completed reports for accuracy, completeness, and grammatical correctness before closing.

• Provide analytical support in executing internal control discipline and operational excellence. • Gather and organize data to monitor and test the effectiveness of key controls and status of mitigation and action plans. • Validate beneficiary, bank, and account information for accuracy and legitimacy • Prepare documentation for tracking, monitoring, and escalation of risk related issues to management in addition to documenting verification steps, outcomes, and concerns • Follows standard procedures and guidelines including the verification of wire instructions with the provider and escalations from Field Management • Understands how assigned duties relate to others within the team and how the team integrates with related teams • Impacts teams through the quality of the support provided including identifying discrepancies, fraud indicators, and unresolved risks • Recognizes and solves typical problems; selects solutions from established options • Communicates information including collaborating to resolve verification gaps, reporting findings to external departments, and response to verifications requests • Works under general supervision with limited ability to modify approach; Individual contributor having no supervisory responsibilities; manages own workload • Performs all other duties as assigned by management