Role Description The SMB Manager will act as a trusted sales leader in AMER, based on the East Coast, responsible for driving revenue growth, building a market-leading presence in North America, and shaping the overall strategy. The Manager will act on key market opportunities and collaborate closely with marketing and customer success to scale the business effectively. - Revenue Growth & Sales Leadership - Lead and mentor the sales team, ensuring alignment with company objectives and repeatable, predictable revenue growth. - Oversee and manage the day-to-day operations of the SMB sales team and your territory. - Own and drive the revenue target, developing and executing sales strategies to achieve and exceed goals. - AI-Powered Selling - Set the standard for how the team uses AI day to day: account research and pre-call prep, drafting personalised outbound, summarising calls, and surfacing next-best-actions, so reps spend more time selling and less time on admin. - Use AI-assisted pipeline and forecasting tools to pressure-test deal health, spot risk early, and make weekly forecasts more accurate, not just faster. - Coach reps to use conversation intelligence (call recording and analysis) to self-review and improve, and use those insights to make your 1:1s and deal reviews sharper. - Embed responsible, on-brand AI use into the team's playbook, knowing where AI adds genuine leverage and where the human relationship has to lead. - Partner with RevOps and Enablement to test, adopt, and scale new AI tooling, feeding back what works so it becomes part of the repeatable motion. - Customer Focus - Monthly travel as needed across your East Coast territory and to customers and prospects further afield. - Represent Mews at industry events and conferences. - Meet with customers and prospects alongside your team. Qualifications - Experience leading full-cycle SMB sales teams, building outbound pipeline, and converting inbound demand into revenue. - Deep regional expertise and a strong presence in the US market, with established networks across the East Coast. - AI fluency in a sales context: comfortable using AI for prospecting, research, personalised outreach, call summaries, and pipeline analysis, with a clear point of view on where it adds value and how to roll it out to a team without losing the human touch. - A strong commitment to process, consistently upholding SLAs and CRM best practices. - Strategic thinking and cross-functional collaboration skills, with the ability to turn go-to-market strategy into action. - A customer-first mindset and a leadership style rooted in motivation, accountability, and advocacy. - Hospitality or hotel tech experience is required. Requirements - Salary ranges are provided in good faith and reflect current market conditions and internal pay structures. - Final compensation may be adjusted based on funding, budget constraints, or exceptional candidate qualifications, but will remain within reasonable proximity to the stated range. - This salary disclosure is provided in compliance with applicable pay transparency legislation. - We are committed to equal pay practices and prohibit salary history inquiries during our recruitment process. - If the location you're applying from wasn't originally advertised for this role, salary range information is available upon request at any point during the application/interview process. Benefits - Unlimited paid holiday (yes, really) - Participation in our company share program - Paid parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available after one year of service) - An annual Learning budget of €300 (and more for high performers) to support your development - Monthly "EDGE" time to Explore, Develop, Grow, and Elevate yourself - A work from anywhere policy with flexibility to work abroad for a few weeks each year - Relocation options, available after one year - Flexible, hybrid working options - A home office setup budget to make your workspace your own and a monthly work-from-home allowance - Claude tokens, so you can automate workflows and build smarter, more efficient ways of working - Additional benefits that vary by location, from healthcare and retirement plans to team events, socials and other perks.

• A key member of the Malaysia Singapore Cluster Leadership Team • Active involvement and contribution to leadership of the MYSG business such as strategy development and refinement, business development opportunities, team engagement • Account owner for selective strategic business accounts. • Lead, inspire and develop direct reports; ensure field sales team performance at a high level to deliver the budgeted business results • Develop a high-performance sales team culture, setting high standards, clear communication of expectations and follow-through of behaviours and outcomes • Implement and evaluate key account plan execution barriers to meet sales objectives by product portfolio, by customer. • Provide field insights and competition benchmark for better execution among key account customers. • Collaborate cross-functionally with key stakeholders including Key Accounts, Marketing, Professional Services, Supply Chain and Commercial Operations to develop and optimize sales programs, pricing, incentives and policies relating to the optical market • Lead cross-functional executional projects via working groups forums • Role model and develop a strong team understanding of CooperVision’s global competencies, culture, products and policies • Drive team engagement measured through continuous improvement in Gallup Survey Scores • Build networks above country to learn via best practice to drive a culture of continuous improvement

Your role at DynatraceAs Sr. Director of Partner Sales, you will lead a team of Partner Managers to grow business with high‑priority partners and build a strong, enabled ecosystem that drives software license and service‑related revenue. You’ll mentor your team, strengthen relationships with key partner stakeholders, including executive-level decision makers, and coordinate with partners, sales teams, field reps, and executives to drive interest in Dynatrace solutions. You will also oversee regional strategy to meet growth and revenue targets. You will operate at a regional executive level, aligning global partner strategy with APAC market dynamics and leading a distributed team across multiple geographies. You will partner closely with senior leadership to drive complex, high-impact partner initiatives and strategic growth across the region. Your goal is to develop strategic partner relationships and co‑sell initiatives, working closely with Partner Managers and Dynatrace sales teams to embed Dynatrace solutions in joint business plans. Selective travel will be required. In this role you will: - Lead as a Subject Matter Expert: Guide your team’s understanding of partner business models and align Dynatrace solutions to create effective go‑to‑market propositions. - Provide thought leadership to internal teams and partners, influencing regional strategy and positioning at an executive level - Develop and Manage Partnerships: Strengthen regional and multi-country partner relationships across APAC, reflecting varying partner maturity and routes to market - Scale Relationships: Support your team in expanding partner engagement and work with Dynatrace sales teams to ensure smooth execution. - Communicate Best Practices: Ensure consistent execution of best practices across diverse APAC markets while allowing for local adaptation - Achieve Business Metrics: Own regional partner revenue strategy, pipeline health, and long-term growth objectives, ensuring alignment with overall business strategy - Manage Priorities and Reporting: Oversee tracking and reporting of priority actions, support business plan development, and maintain accurate forecasts. - Lead Marketing Initiatives: Support partner marketing efforts and highlight key wins within the team and across Dynatrace. What will help you succeed - Skills & Experience: You will have extensive experience in Partner Sales leadership within a SaaS or enterprise software environment. - Leadership & Team Management: You will demonstrate strong leadership, guiding and inspiring Partner Managers whilst coaching and developing talent. - Strategic Vision & Planning: You will create and execute regional strategies aligned with business objectives, setting clear, measurable goals with a focus on long‑term alignment. - Communication & Coordination: You will communicate clearly and translate goals effectively across teams, and will ensure smooth coordination between partners, sales, marketing, and supporting functions. - Relationship Building: You will build strong internal and external relationships that foster trust and collaboration. You will support Partner Managers in developing high‑value, strategic partnerships. - Sales Acumen & Business Development: You will understand partner business models and revenue drivers, and will guide business planning, pipeline development, and new partnership opportunities. - Performance & Results Management: You will manage KPIs, drive accountability, and monitor performance, and provide feedback, recognise achievements, and support continuous improvement.

Role Description As Sales Director, you will play a key role in driving business growth by identifying and securing new opportunities across the Americas, with a particular focus on accelerating business development and expanding our presence on the U.S. West Coast. This is a high-impact commercial leadership role for someone who thrives on building strategic relationships, opening new markets, and delivering revenue growth within the cross-border payments industry. Working closely with cross-functional teams, you will help shape our commercial strategy, strengthen customer partnerships, and drive sustainable growth across the region. Qualifications - Strong academic background in engineering, business, or comparable experience - Result-oriented with at least 5 years of experience and a track record in the payment industry, preferably cross-border payments - Proven experience as commercial director or other relevant role in the Americas Region – USA, Canada, Latin America - Proven experience in sales and/or marketing and managing relationships with key clients - In-depth understanding of market research methods and analysis - Solid knowledge of performance reporting and financial/budgeting processes - Commercial awareness partnered with a strategic mindset - Excellent organizational and leadership skills - Excellent verbal and written communication skills in English, along with professional working proficiency in Spanish - Ability to communicate clearly and confidently with both technical and business stakeholders - Experience working in a globally distributed start-up or high-growth environment is a plus Requirements - Strong academic background in engineering, business, or comparable experience - Result-oriented with at least 5 years of experience and a track record in the payment industry, preferably cross-border payments - Proven experience as commercial director or other relevant role in the Americas Region – USA, Canada, Latin America - Proven experience in sales and/or marketing and managing relationships with key clients - In-depth understanding of market research methods and analysis - Solid knowledge of performance reporting and financial/budgeting processes - Commercial awareness partnered with a strategic mindset - Excellent organizational and leadership skills - Excellent verbal and written communication skills in English, along with professional working proficiency in Spanish - Ability to communicate clearly and confidently with both technical and business stakeholders - Experience working in a globally distributed start-up or high-growth environment is a plus Benefits - Meaningful Impact – Play a key role in shaping the future of trusted cross-border payments and fraud prevention, helping solve critical challenges for financial institutions and businesses worldwide. - Learn from experienced industry leaders – Join a team with deep expertise across payments, fintech and technology, and gain exposure to global customers and markets. - Ownership & Growth – Join a fast-growing global fintech where your contributions are visible and valued, with the opportunity to participate in our Employee Stock Option Plan (ESOP) and share in our long-term success.