• Het installeren, onderhouden en herstellen van diverse HVAC-installaties. • Het uitvoeren van inbedrijfstellingen. • Het uitvoeren van preventief onderhoud en periodieke inspecties aan apparatuur zoals rooftop units, chillers, luchtbehandelingskasten en warmtepompen. • Het opsporen en oplossen van storingen, variërend van lekdetectie tot het vervangen van componenten en complete machines, waaronder compressoren. • Opstellen en beheren van interventie- en activiteitenrapporten.

• Het uitvoeren van inbedrijfstellingen • Het uitvoeren van preventief onderhoud en periodieke inspecties aan apparatuur zoals rooftop units, chillers, luchtbehandelingskasten en warmtepompen • Het opsporen en oplossen van storingen, variërend van lekdetectie tot het vervangen van componenten en complete machines, waaronder compressoren • Opstellen en beheren van interventie- en activiteitenrapporten

Role Description ENTACT is actively seeking a Field Engineer in the environmental remediation and geotechnical construction industry. Candidates must be open to sustained project-based travel within the US, at least 80% of the time. Project locations will vary depending on the assignment. Candidates can reside anywhere within the US. ENTACT offers per diem/living allowance and paid monthly trips home. The position of Field Engineer will work closely with all members of the management and health and safety team. This position includes: - Quality control - Surveying - KPI tracking - Other responsibilities related to the proper and timely execution of ENTACT projects Must be self-motivated to meet deadlines, communicate effectively in a teamwork setting, and be able to adapt role/responsibilities in a fast-paced ever-changing environment. Associates must be open to periods of sustained project-based travel. Must have a valid driver’s license with no driving restrictions which interfere with job requirements. Essential Job Functions - Procurement - Project Engineering - Planning and Submittals - CAD - Field project accounting - Contracts administration - Quality control - Land surveying - Other duties as assigned Qualifications - Bachelor’s degree in civil engineering, construction management, or related field - HAZWOPER 40 hr. training is highly preferred but not required - Experience with Trimble Business Center or AutoCAD Civil 3D is preferred but not required Requirements - Must be proficient in Microsoft Office, Outlook, Excel, Word, and Teams - Team players with the ability to meet deadlines, goals, and objectives - Design, planning, and communication skills that promote safe work and safe work products - Oral and written communication skills - Good problem-solving/decision-making skills - Highly motivated, with the ability to take the initiative - Strong organization, time management, and attention to detail - Strong work ethic - Must have a valid driver’s license with no driving restrictions which interfere with job requirements Physical Demands/Visual Requirements - Ability to communicate effectively with management, co-workers, vendors, both individually and in front of a group - Good reasoning ability and decision-making skills - Able to understand and utilize reports, memos, and other documents to conduct business - Must be able to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard - Regular use of the phone, email, text, teams, and computer for communication - Sitting for extended periods - No heavy lifting is expected. Exertion of up to 25 pounds of force occasionally to lift, carry, push, pull, or otherwise move objects may be required - Must have a normal sense of smell - Donning of varying types of personal protective equipment (PPE) as project requirements and conditions warrant - Ability to climb stairs and/or ladders to reach and work from elevated platforms Environmental/Atmospheric Conditions - Outside construction site, onsite office space - The terrain is rugged and may be difficult to navigate - Confined spaces - Hot environments - Noisy work environments controlled to levels at or below exposure limits - Contaminated atmosphere exposures controlled to levels at or below exposure limits Benefits - Excellent compensation package - Bonus opportunity - Company vehicle - Health plan - medical, dental, vision, life, disability - Sick pay per state law - 401k Please send your resume to careers@entact.com or apply online at http://entact.com/careers/ .

• serve as a primary point of contact for client support requests, delivering Tier 1 resolution while maintaining excellent, professional customer service • partner with account managers and senior leads to support high-availability, reliable service delivery across client environments • actively monitor client environments, driving both proactive maintenance and rapid reactive issue resolution • support core service delivery projects, including hardware deployments, software rollouts, cloud migrations (e.g., Microsoft 365 / Google Workspace), data processing, and network upgrades • participate in root cause analysis (RCA) on recurring incidents, applying documented fixes and escalating systemic issues to senior engineers for permanent resolution • develop and maintain technical documentation, standard operating procedures (SOPs), and knowledge base articles to streamline team workflows • follow the defined escalation matrix, handing off issues that exceed Tier 1 scope to senior engineers with full context and history • collaborate across teams to remove technical barriers, improve automation, and keep daily operations running at optimal capacity • meet or exceed defined SLA response and resolution targets across all assigned work • provide Tier 1 support for Windows and macOS workstations — imaging, provisioning, OS and firmware patching, driver conflicts, peripheral and printer setup, and performance troubleshooting • administer end-user accounts across Active Directory, Microsoft Entra ID (Azure AD), and Google Workspace • execute user lifecycle workflows: onboarding provisioning, offboarding deprovisioning, and hardware refresh, following documented checklists • manage and troubleshoot endpoints through RMM and MDM platforms (e.g., NinjaRMM, Intune, Mosyle, Jumpcloud) • install, configure, and troubleshoot business applications and productivity suites (Microsoft 365, Google Workspace, browsers, VPN clients, and line-of-business apps) • resolve connectivity issues across Wi-Fi, VPN, DNS, and the local network for end-user devices • triage endpoint security alerts (EDR/antivirus, phishing reports) and remediate or escalate per playbook • verify backup completion and endpoint health, flagging anomalies for remediation • support mobile devices under MDM enrollment (iOS/Android), including email, MFA, and app configuration • log every client interaction as a ticket in the PSA/ticketing platform • create tickets with accurate categorization and clear issue summaries • maintain ticket hygiene throughout the lifecycle, keeping status, ownership, and next-action fields current at all times • record all troubleshooting steps, findings, and time entries in real time • provide timely, professional client communication within SLA-defined intervals • escalate stalled or out-of-scope tickets promptly with a full history • confirm resolution with the end user before closing