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Best Friends Animal Society logo
Best Friends Animal Society

Our mission is to bring about a time when there are No More Homeless Pets.

Inclusion & Learning Coordinator

GeneralGeneralFull TimeRemoteMid LevelTeam 501-1,000Since 1984H1B No SponsorCompany SiteLinkedIn

Location

California + 1 moreAll locations: California | Washington

Posted

7 days ago

Salary

$61.4K - $69K / year

Seniority

Mid Level

Bachelor Degree2 yrs expEnglish

Job Description

Inclusion & Learning Coordinator

Best Friends Animal Society

• Support the planning, coordination, and delivery of CDI and L&D initiatives aligned with organizational goals, guiding principles, and workplace culture priorities. • Coordinate training logistics, including scheduling, materials preparation, participant communications, attendance tracking, and follow-up. • Support and co-facilitate (onsite and remote) learning experiences, including cultural competency, inclusive leadership, management-focused, and cultural awareness trainings. • Track, review, and interpret participation, engagement, feedback, and outcome data to evaluate program effectiveness and surface meaningful insights. • Identify meaningful trends, gaps, and opportunities and prepare context-informed recommendations that support continuous improvement of CDI and L&D programs. • Consult with leaders and internal stakeholders to understand team learning needs and recommend appropriate learning solutions. • Partner with CDI and L&D leaders to develop, customize, and refine training content using organizational context, participant feedback, and program data. • Maintain accurate program records, reports, and data while ensuring confidentiality of sensitive information. • Manage CDI and L&D communication channels, ensuring messaging is clear, timely, accurate, and appropriate for the audience and topic. • Collaborate with internal partners to support cross-functional initiatives, special projects, cultural celebrations, and organization-wide learning efforts. • Coordinate outreach and logistics for external partners, guest speakers, facilitators, and vendors connected to CDI and L&D programming. • Perform other duties as assigned.

Job Requirements

  • 2+ years’ experience supporting and/or coordinating learning, inclusion, or HR-related programs, with the ability to manage competing priorities across functions and multiple initiatives.
  • Ability to facilitate or co-facilitate group discussions and trainings (on-site and/or remotely), including navigating sensitive or complex topics with confidence.
  • Strong organizational and project coordination skills, with demonstrated ability to prioritize, execute, and follow through on deliverables.
  • Exceptional written and verbal communication skills, with the ability to tailor messaging to diverse audiences and lead training sessions.
  • As well as the ability to professionally advocate Best Friends' position on issues.
  • Ability to build and maintain strong, collaborative, and supportive relationships across teams and with a variety of stakeholders.
  • Experience supporting training logistics and program execution, including scheduling, communications, and materials preparation.
  • Ability to track, interpret, and summarize program data and feedback to identify insights, trends, and recommendations.
  • Ability to consult with leaders and stakeholders, ask thoughtful questions, and recommend solutions aligned with team and organizational needs.
  • Demonstrated emotional intelligence and sound judgment, with the ability to handle sensitive situations with professionalism and discretion.
  • Exposure to or experience with instructional design principles is a plus.
  • Ability to maintain confidentiality while managing sensitive information and conversations.
  • Self-motivated with strong attention to detail, accountability, and follow-through.
  • Proficiency with Microsoft Office products; familiarity with learning platforms, project management tools, or communication tools, or desire to learn, comfort learning new systems, including online information systems.

Benefits

  • great benefits!

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