Best Friends Animal Society

• Serve as an ambassador and example of Best Friends Animal Society’s Guiding Principles by upholding a culture of collaboration, innovation, accountability, trust, inclusivity, and respect • Support the administration and maintenance of compensation resources, including pay ranges, compensation guidelines, job descriptions, job profiles, and related tools or materials • Gather, organize, and summarize internal compensation data and external market information to support pay range reviews, benchmarking, job evaluations, and compensation planning • Complete assigned compensation-related tasks in Workday, including routine updates to compensation data, role information, job profiles, and related records, following approved processes and escalating questions as needed • Identify potential compensation data issues, inconsistencies, or items needing review and escalate them to the appropriate owner • Generate routine compensation reports, summaries, trackers, and data files to support review by the Director, People Strategy & Analytics and other People & Culture stakeholders • Support tracking of routine compensation-related compliance items, including minimum wage changes, pay transparency requirements, and other compensation-related updates • Provide routine process and resource support to managers and People & Culture partners related to job descriptions, role changes, new positions, promotions, and compensation process questions • Escalate complex, sensitive, or non-routine compensation questions to the Director, People Strategy & Analytics or another appropriate People & Culture leader • Help prepare, update, and organize compensation-related resources, including process guides, templates, FAQs, job change resources, manager materials, and other approved communications • Support defined People Strategy & Analytics execution needs, including first-year journey and onboarding coordination support, materials/checklist updates, cohort-related follow-through, and other assigned portfolio priorities • Maintain appropriate confidentiality and discretion when handling sensitive employee, compensation, organizational, and system information • Perform other duties as assigned

• Support the planning, coordination, and delivery of CDI and L&D initiatives aligned with organizational goals, guiding principles, and workplace culture priorities. • Coordinate training logistics, including scheduling, materials preparation, participant communications, attendance tracking, and follow-up. • Support and co-facilitate (onsite and remote) learning experiences, including cultural competency, inclusive leadership, management-focused, and cultural awareness trainings. • Track, review, and interpret participation, engagement, feedback, and outcome data to evaluate program effectiveness and surface meaningful insights. • Identify meaningful trends, gaps, and opportunities and prepare context-informed recommendations that support continuous improvement of CDI and L&D programs. • Consult with leaders and internal stakeholders to understand team learning needs and recommend appropriate learning solutions. • Partner with CDI and L&D leaders to develop, customize, and refine training content using organizational context, participant feedback, and program data. • Maintain accurate program records, reports, and data while ensuring confidentiality of sensitive information. • Manage CDI and L&D communication channels, ensuring messaging is clear, timely, accurate, and appropriate for the audience and topic. • Collaborate with internal partners to support cross-functional initiatives, special projects, cultural celebrations, and organization-wide learning efforts. • Coordinate outreach and logistics for external partners, guest speakers, facilitators, and vendors connected to CDI and L&D programming. • Perform other duties as assigned.

Title: Specialist, Shelter Engagement Job Description: Location: This is a remote position based in any of the following locations in the Eastern Region of the US: New England, New York, New Jersey, Pennsylvania, Delaware, Maryland, North Carolina, South Carolina, Tennessee, Kentucky, Virginia, Florida, Georgia, Alabama, Mississippi. Hiring Range: This position's hiring range is anticipated to be $59,000-$65,000 annually, depending on experience, plus great benefits! Position Summary: Shelter Engagement Specialists play a direct role in achieving Best Friends Animal Society's no-kill mission and goal by assisting in developing and implementing lifesaving programming, and performing hands-on lifesaving work, within priority partner shelters to help them achieve no-kill status. Specialists act with urgency to accomplish important tasks and play a direct role in achieving Best Friends Animal Society's no-kill mission and organizational success. Specialists may receive intensive assignments in a particular program, based on organizational needs. Senior specialists have an increased level of responsibilities or skills, and the ability to make on-the-spot decisions to accomplish tasks. Culture Statement and Responsibility: We believe in treating everyone with kindness and compassion, building trust through authenticity and following through on commitments. We prioritize well-being alongside our mission, fostering strong relationships through open communication and transparent feedback. Diversity and inclusion are integral to our culture, enriching team dynamics by valuing diverse perspectives. Each team member is responsible for creating an inclusive environment where all voices are respected and contributing to a workplace that embodies our shared values and commitment to progress. By consistently aligning our actions with our Guiding Principles, we strengthen our culture and ensure that our values are lived every day. Essential Duties and Responsibilities: - Demonstrate kindness and the Golden Rule in our everyday actions by practicing inclusion and respect for every person for the value they bring to the table. Be a role model for the spirit of authenticity, kindness, and positive influence with each other, our visitors, volunteers, and the animals every day. This includes listening, being present, being supportive of others and demonstrating compassion and curiosity in conflict. - Provide coaching and mentorship on an ongoing basis to help shelters implement programming to achieve a 90% save rate. These areas include; shelter operations, lifesaving programs and best practices, community engagement, and more; including participating in direct, hands-on lifesaving work at partner shelter locations, as well as virtually - Travel to shelters and provide needed lifesaving training directly to staff and volunteers to help reduce the number of animal deaths; participate in team-building activities with shelter staff as needed to enhance buy-in. - Support partner shelters by working directly with shelter staff on a day-to-day basis as needed to support sustainable lifesaving programs including but not limited to progressive pet retention, adoptions, transport, return-to-owner, return-to-field and other - Serve as a mission ambassador, representing Best Friends' mission and vision within partner shelters; supporting training, and mentoring; participate in developing resources for partner shelters on proven programs support their success in achieving no-kill; support the maintenance of statistics within targeted partners shelters. - Deliver superior customer service to partner shelters, community stakeholders and others. · Develop and maintain a robust knowledge of Best Friends' and animal welfare standard best practices to support lifesaving and care. - Reach set goals for implementation of offers of support for reduced shelter killing (RSK). - Work collaboratively with and assist Best Friends' team members in all areas of operations to develop, evolve, and implement efficient processes to achieve lifesaving goals; follow policies, procedures, and task lists, including accurate and timely communications, work completion, data entry, and recordkeeping; respect partner policies when working in partner facilities. Skills and Experience: - Experience in animal welfare in a shelter environment is required, preferably for 5+ years. - Comfortable presenting/training in person and virtually, to individuals as well as large groups; Public speaking experience is preferred. - Experience managing volunteers is preferred. - Presentation writing and development experience is preferred. - Lifesaving program development and implementation skills are preferred. - Extensive experience with Microsoft Office programs. - High school diploma or GED required. - Must be able to travel regularly up to 50% in for shelter presentations and trainings. - Must be detail-oriented with excellent verbal and written communication and editing skills. - Must have excellent critical thinking, organizational, strategic planning, and problem-solving skills. Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, or domestic partner status. Applicants for employment in the U.S. must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the U.S. by Best Friends Animal Society.

• Serve as liaison to our managers and employees and identify opportunities for collaboration in driving culture and understanding of Best Friends. • Promote a culture where employees feel valued, respected, and connected to Best Friends’ mission. • Collaborate on organization-wide engagement efforts including Sanctuary Welcome Week, New Hire Onboarding, engagement surveys, and staff celebrations. • Support initiatives and conversations that build inclusion, belonging, and trust across teams. • Monitor new hire surveys and exit interviews; identify trends and recommend improvements aligned with engagement pillars. • Manage off-boarding processes with professionalism and empathy. • Coach managers on performance management practices, conflict resolutions, leadership, and HR guidelines. • Independently manage and resolve employee relations (ER) matters within the portfolio. • Lead complex investigations to completion. • Assist managers with team-building, communication practices, and development activities to strengthen engagement and team health. • Build strong, trusting relationships with employees and leaders across the organization. • Contribute to continuous improvement within P&C programs and systems by identifying creative solutions and fresh approaches.

Title: Strategist Location: Eastern Region, Remote Full time job requisition id JR101206 Location: This is a remote position based in any of the following locations in the Eastern Region of the US: New England, New York, New Jersey, Pennsylvania, Delaware, Maryland, North Carolina, South Carolina, Tennessee, Kentucky, Virginia, Florida, Georgia, Alabama, Mississippi. Hiring Range: This position’s hiring range is anticipated to be $65,000 to $80,000 annually, depending on experience, plus great benefits! Position Summary: Regional Strategists hold the primary relationships with key stakeholders in shelters such as executive leadership and other decision makers and are responsible for building a relationship of trust with stakeholders. Strategists are also responsible for developing long-term plans and objectives for operational programming for individual shelters that will result in achieving no kill. They analyze the internal and external factors influencing shelter death including data, programmatic operations, legislative issues, and community issues to create holistic support that allows for a community to achieve a 90% save rate. Culture Statement and Responsibility: We believe in treating everyone with kindness and compassion, building trust through authenticity and following through on commitments. We prioritize well-being alongside our mission, fostering strong relationships through open communication and transparent feedback. Diversity and inclusion are integral to our culture, enriching team dynamics by valuing diverse perspectives. Each team member is responsible for creating an inclusive environment where all voices are respected and contributing to a workplace that embodies our shared values and commitment to progress. By consistently aligning our actions with our Guiding Principles, we strengthen our culture and ensure that our values are lived every day. Essential Duties and Responsibilities - Develop and lead projects, campaigns, workplans and initiatives that further state level strategies to increase lifesaving. - Empower agencies to achieve a 90% save rate by influencing key stakeholders to implement lifesaving strategies and accept support offers. - Work in partnership with other members of your team to understand issues leading to shelter death and the necessary solutions to achieve a 90% save rate. - Participate in working groups as required or requested based on areas of expertise. - Develop, manage and lead coalitions. - Participate in data collection and classification as assigned. - May conduct work specific to relationship development in assigned shelters. - May conduct work in creation of customized support offers based on data and observation that pair appropriate and available solutions with identified lifesaving gaps to raise save rates in identified shelters. - May conduct work specific to implementation of solutions to achieve a 90% save rate in assigned shelters. - May conduct work in strategic planning and implementation around assigned projects within the region. - Treat people around you as our most valuable resource by leading with compassion and kindness in all your actions, build trust by demonstrating authenticity and following through on your commitments, encourage self-care and work-life balance through your own example, and work to build strong relationships with your team by creating communication loops to share and receive honest feedback. You are responsible and accountable for the culture of your team. Skills and Experience - Demonstrated experience: 5+ years of proven successful experience including overseeing strategy, operations, budgeting and staffing in an animal welfare environment. - Exceptional experience/knowledge in the areas of animal behavior, general animal health care, and modern animal shelter & field services programming with a willingness to maintain knowledge on latest best practices. - Demonstrated ability to creatively problem-solve, and to act decisively and ethically in difficult and fast-paced situations. - Willingness to embrace and promote positive change. - Ability to coordinate with multiple parties in resolving issues, creating solutions, providing support, and facilitating collaboration. - Ability to make sound decisions and work independently in a multi-department environment. - Demonstrated ability to appropriately prioritize multiple competing tasks and demands. - Experience with analyzing statistical information to inform program direction and strategy. - Ability to professionally advocate and present Best Friends’ position on issues through public speaking and other presentation avenues. - Proficiency with basic computer software, including Microsoft Windows and Office applications, and comfortable learning new systems. - Experience with shelter management platforms such as ShelterLuv, Chameleon, Shelter Buddy etc. or a willingness to learn. Physical Requirements - Extended periods of time working on the computer with repetitive typing, arm and hand motion. - Ability to be in a shelter environment and handle dogs of all sizes and cats when necessary. - Ability to be in a shelter environment and work in the presence of both cats and dogs, including organizations where cats and dogs are currently being killed for space. - Willing and able to travel by various modes of transportation (plane, car, etc.) approximately up to 15 working days a month. Out-of-town travel for the job is expected to range up to 50% depending on the location of the jobholder and the specific responsibilities and tasks assigned. - Must have a valid driver's license for at least 3 years, ability to qualify to be added to Best Friends insurance, ability to travel and/or drive on behalf of Best Friends, including overnight stays, when needed. Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, or domestic partner status. Applicants for employment in the U.S. must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the U.S. by Best Friends Animal Society.

Role Description The LMS (Learning Management System) Administrator leads the implementation, administration, and continuous improvement of Workday Learn as the organization’s enterprise learning platform. In close partnership with IT and program leaders, this role supports the design, organization, and delivery of learning content aligned to organizational priorities and workforce needs. This role also translates LMS data into clear, actionable insights—tracking engagement, completion, and learning trends to inform decision-making and strengthen staff development, leadership consistency, and operational effectiveness. Qualifications - Bachelor’s degree or equivalent experience in instructional design, education, technology, or related field - 3+ years of hands-on LMS administration experience (Workday Learn preferred) - Experience supporting LMS implementation and system configuration - Ability to build and analyze reports and translate data into actionable insights - Experience designing eLearning using instructional design methodologies and tools (e.g., Articulate, SCORM, xAPI) - Experience driving change management and system adoption strategies - Multimedia development skills (video, animation, interactive learning) - Familiarity with HRIS ecosystems and system integrations - Strong technical, organizational, and stakeholder management skills - Strong working knowledge of Microsoft 365 Suite of products Requirements - Demonstrates a collaborative, mission-driven approach and contributes to a culture of trust, accountability, and continuous learning - Administer and maintain Workday Learn, including system configuration, user management, troubleshooting, and vendor coordination - Support LMS implementation and ongoing enhancements, including testing, data validation, and continuous system improvement - Develop and analyze LMS reports to track training completion, usage, and effectiveness; identify insights and recommend improvements - Design and develop engaging eLearning using adult learning principles and modern authoring tools - Partner cross-functionally to support training needs, provide end-user support, and deliver training on LMS functionality - Drive LMS adoption through communication, training, and user engagement strategies; identify opportunities to enhance the learning experience - Perform other duties as assigned to support the overall objectives of the L&D department Benefits - This position’s hiring range is anticipated to be $65,000 - $80,000 depending on experience, plus great benefits! Company Description Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, or domestic partner status. Applicants for employment in the U.S. must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the U.S. by Best Friends Animal Society.

• Responsible for the implementation, configuration, and operational management of Microsoft 365 AI capabilities. • Ensure AI features within the Microsoft ecosystem are deployed reliably and integrated effectively. • Work closely with security, identity, and cloud engineering teams to deliver a scalable M365 and M365 AI platform. • Support secure rollout and governance of AI tools such as Microsoft Copilot. • Manage Copilot readiness and prerequisites, including Licensing and service enablement. • Configure and manage tenant-wide policies for collaboration, data sharing, and external access. • Collaborate with cloud and security teams to support Identity Management with Entra ID and Okta integration for AI enabled services. • Assist in Structuring SharePoint and OneDrive environments to support effective AI usage.

• Supports the design, delivery, and coordination of high-quality learning experiences. • Focuses on execution and program support, partnering with leadership and subject matter experts. • Translates learning priorities into engaging and accessible training experiences. • Blends instructional design, facilitation, and learning system support. • Ensures programs are delivered consistently and effectively.

• Lead end-to-end program management for complex, multi-team technical initiatives. • Define and maintain program roadmaps, milestones, and success metrics. • Serve as the primary point of coordination between engineering teams, product, security, project managers, and business stakeholders. • Facilitate cross-functional planning sessions, design reviews, and executive status briefings. • Identify, assess, and proactively mitigate program risks and dependencies. • Drive alignment on priorities and trade-offs across competing team needs. • Partner with engineering leads to ensure technical designs, architecture decisions, and delivery plans are realistic. • Collaborate with security teams to embed security and compliance requirements into program planning and delivery processes. • Establish, improve, and scale program management frameworks, processes, and tooling. • Maintain a high-level strategic vision across programs. • Track and report on program health using defined KPIs and OKRs. • Partner closely with the Project Management Office (PMO).

• Implement and maintain security controls for enterprise AI tools, including Microsoft Copilot and other AI-enabled SaaS platforms. • Support the secure onboarding, configuration, and monitoring of AI features and other enterprise SaaS platforms. • Enforce data access boundaries and usage restrictions for AI tools based on data classification and identity. • Assist in reviewing custom AI use cases and integrations for security risks, including data exposure through prompts or outputs, improper access to sensitive information, and misuse of AI-driven automation. • Design, review, and enforce security controls for enterprise AI platforms, including productivity copilots, internal large language models (LLMs), and third-party AI services. • Partner with security engineering and cloud teams to secure AI infrastructure. • Participate in architecture and security design reviews for AI-enabled systems prior to production deployment, ensuring appropriate guardrails for data exposure. • Support secure configuration for AI agent usage and implement monitoring and audit logging for AI interactions and tool usage. • Design and implement security controls for AI systems leveraging the Model Context Protocol (MCP). • Enforce least-privilege access for AI agents interacting with tools, APIs, and data sources. • Secure AI data flows, including retrieval-augmented generation (RAG) pipelines. • Expand logging and monitoring for AI platforms, cloud environments, and SaaS activity. • Participate in incident response efforts by investigating security alerts and supporting response to incidents involving cloud, SaaS, and AI tools. • Assist in developing and maintaining runbooks and response procedures for platform-related incidents. • Partner with engineering teams to embed security into AI platform architectures. • Support and assist with security reviews of cloud-hosted applications and services and overall application security. • Support identity and access management controls across Cloud platforms, SaaS applications, AI tools and integrations. • Implement and maintain, Role based access controls (RBAC), Least privilege access models, Conditional access and MFA policies. • Assist with access reviews and security remediation efforts. • Contribute to the development and maintenance of security standards and technical guidelines. • Providing security input to IT, Cloud, and Application teams during solution design and implementation. • Document configurations, processes, and operational procedures related to security controls. • Provide practical, security focused guidance to engineering, IT, and business teams on safe AI usage.