AlpacaDB logo
AlpacaDB

AlpacaDB, Inc., also known as Alpaca and Alpaca Securities, is an API stock and crypto brokerage platform that enables services to embed investing and developer

IT Operations Specialist

Location

PST (UTC-8) + 1 moreAll locations: PST (UTC-8) | MST (UTC-7)

Posted

1 day ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

IT Operations Specialist

AlpacaDB

Role Description We are seeking an experienced IT Operations Specialist to help support our team members with IT-related tasks and help ensure the Security of our organization. The IT Team is 100% distributed and remote. This role will report directly to the IT Support Lead. Things You Get To Do - Be the “Go-to-Person” for IT helpdesk requests - Diagnose and provide IT support for staff as required - Work with the HR and Security team to manage onboarding and offboarding activities - Set up and deploy laptops, devices, software, and other hardware - Assist with shipping and receiving of hardware assets - Manage MDM systems, including BYOD - Maintain the firm's inventory of all IT assets - Manage and secure endpoint devices at the direction of the Security Team - Provide training to staff on IT-related topics - Assist with change management and procurement activities - Other related duties as required Qualifications - Excited about Alpaca’s mission and what we’re building - 3+ years of experience in an IT support or helpdesk role - Deep expertise in Linux, MacOS, and Windows system administration, including device management, patching, and operational support - Experience with automation workflows, SSO configurations, and scalable onboarding processes - Good scripting skills with a drive for automation - Proven experience managing enterprise SaaS platforms - Experience with cloud-centric environments and cybersecurity capabilities - Experience with traditional on-prem LAN/WAN environments - Strong analytical and problem-solving skills - Excellent communication skills, fluent in English (both written and verbal), and committed to working collaboratively across the Firm - Ability to cover Mountain time or Pacific time zones - Available for on-call rotations and after-hour responses as needed - Proactive self-starter and self-motivator with a focus on continuous improvement Requirements - Bachelor’s degree in Information Technology or a related field - IT or Security-related certifications - Understanding of financial and privacy regulations - Experience in the financial services industry - Business acumen to be able to balance tradeoffs between stakeholders, technology feasibility, and budget constraints Benefits - Competitive Salary & Stock Options - Health Benefits - New Hire Home-Office Setup: One-time USD $500 - Monthly Stipend: USD $150 per month via a Brex Card

Related Categories

Related Job Pages

More Operations Jobs

ACM Global Laboratories logo

Data Privacy Operations Associate

ACM Global Laboratories

Delivering state-of-the-art central lab services across the globe

Operations1 day ago
Full TimeRemoteTeam 1,001-5,000H1B No Sponsor

• The Data Privacy Operations Associate plays a key role in supporting the Global Data Privacy department by contributing to a wide range of privacy, regulatory, and compliance initiatives. • This position is responsible for assisting with data privacy matters, contract review, and governance processes, while ensuring alignment with applicable laws and organizational policies. • Manage and help oversee Data Processing Agreements. • Gather information about existing and new data processing information including but not limited to client and vendor agreements. • Manage, track, index and monitor the status of all existing data processing and new contracts involving privacy issues or personal information. • Track, manage, and organize privacy-related requests for information (RFI), and client questionnaires. • Gather information needed from other departments to assist the DPO in documenting ACM’s privacy program. • Assist with updating ACM policies, procedures, and training materials related to the handling of personal information; maintaining an overall index of privacy program materials; and interviewing other team members about their current practices. • Assist with various projects to support ACM’s compliance with applicable privacy laws. • Work with cross-functional teams to help update data retention policies and procedures; assist with ACM’s data inventory maintenance; and help the business understand and operationalize new legal requirements. • Support the DPO in addressing data subject access requests or data privacy litigation matters by compiling, reviewing and organizing the necessary documentation. • Monitor ACM data privacy data mapping and assessments and to keep up to date with current data privacy regulations. • Partner with legal and compliance team members, and the Information Security team, to support ACM’s Privacy Impact Assessment process, and other projects tied to privacy and legal issues at ACM. • Provide high-level administrative and executive support to the Global Data Privacy Officer (DPO), including calendar coordination, meeting preparation, document organization, scheduling, follow-up tracking, and management of confidential materials. • Coordinate cross-functional meetings, maintain project timelines, track deliverables, and ensure timely completion of privacy and compliance initiatives. • Leverage AI-enabled productivity and research tools to assist with document review, legal research, workflow organization, meeting summaries, data analysis, and administrative efficiencies while maintaining confidentiality and compliance standards. • Develop and maintain organized filing systems, tracking tools, spreadsheets, dashboards, and status reports to support operational efficiency and executive-level reporting. • Conduct routine and specific legal and factual information research and data compilation. • Assist with regulatory research and external communications related to legal matters.

New York
$32 - $38 / hour
Beths Beautiful Destinations logo

Travel Concierge & Planner

Beths Beautiful Destinations

This is your chance to turn travel into a fulfilling career with cutting-edge tools, strong industry backing, and complete flexibility. Whether you’re looking for a side gig or a long-term career, start your adventure with us today!

Operations1 day ago
Full TimeRemoteTeam 11-50

Role Description This is a remote position. Turn your passion for travel into a flexible and rewarding business! - Plan and book hotels, resorts, and travel itineraries for all types of travelers - Create customized itineraries for family vacations, special needs travel, budget-friendly trips, and international travel - Research and recommend top accommodations, activities, and experiences - Assist clients with dining, excursions, and transportation arrangements - Stay updated on travel trends, deals, and exclusive offers - Provide exceptional customer service and ensure smooth travel experiences Benefits - No experience needed – Training and certifications provided - Travel perks & discounts on hotels, resorts, and tours - Professional website with a booking engine, maintained for you - Errors & Omissions (E&O) insurance is included for peace of mind - Work remotely – Set your schedule, full- or part-time - Supportive team environment with mentorship and ongoing training

Worldwide
$63K / year
Full TimeRemoteTeam 501-1,000Since 1866H1B No Sponsor

• The Coordinator, Data Operations supports donor engagement and stewardship efforts by ensuring the timely and accurate execution of campaign, acknowledgment, and fulfillment processes. • Working closely with the Membership, Fundraising, and Data teams, this position is responsible for executing recurring audience selections, supporting fulfillment activities, maintaining data quality standards, and assisting with reporting and analytics initiatives. • Prepare, validate, and distribute donor data files to support campaign execution, donor communications, and fulfillment activities. • Perform quality assurance reviews to ensure data accuracy, completeness, and consistency across all deliverables. • Generate recurring and ad hoc reports that track fundraising, digital engagement, and donor performance metrics. • Support analysis of email, SMS, online fundraising, and campaign performance results. • Partner with internal teams and external vendors to ensure data-related deliverables are completed accurately and on schedule.

New York
$29 - $36 / hour
Ottimate logo

Data Operations Specialist

Ottimate

Don't Just Automate AP. Ottimate It. (Formerly Plate IQ)

Operations1 day ago
Full TimeRemoteTeam 51-200H1B No Sponsor

• Own end-to-end data processing of invoice data elements, review, and validation to ensure accuracy and completeness across multiple systems • Monitor complex data workflows, identify root causes of discrepancies, and implement corrective actions • Lead reporting efforts, advanced data analysis, and performance tracking for key business metrics • Write and optimize complex SQL queries to extract, analyze, and validate data • Partner with cross-functional teams and stakeholders to design and implement process improvements • Identify, propose, and help build automation solutions, using prompts (for example), to reduce manual effort and improve efficiency • Document standard operating procedures and train junior team members • Serve as an escalation point for data issues, system concerns, and cross-team troubleshooting • Act as a primary point of contact for customer inquiries related to data accuracy, reporting, or system issues • Communicate with customers primarily through tickets, to gather requirements, clarify needs, and translate findings into clear explanations, while identifying pain points and recommending improvements

India