Rimini Street logo
Rimini Street

Extraordinary technology solutions powered by extraordinary people

Senior Client Success Manager

Client PartnerSalesFull TimeRemoteSeniorTeam 1,001-5,000Since 2005H1B SponsorCompany SiteLinkedIn

Location

Indonesia

Posted

15 hours ago

Salary

0

Seniority

Senior

Bachelor Degree10 yrs expEnglishOracle

Job Description

Senior Client Success Manager

Rimini Street

• Focus on Retention, Cross-Sell, Client Advocacy & developing the business value-prop through RSI services offerings • Deliver and communicate ROI throughout the client lifecycle • Build C-level and executive relationships, establishing trusted advisor status • Drive growth, value, retention, and partnerships for our important clients • Develop key account plans including retention strategies, cross-sell opportunities, power maps, client advocacy • Meet/Exceed quarterly quota targets (renewals/cross-sell/advocacy) • Create awareness and demand for Rimini Street products and services • Identify, cultivate, and engage on cross-sell opportunities within your portfolio • Ensure client retention through driving retention strategy • Provide ongoing proactive client management through executive business reviews, client onsite visits, etc. • Build and foster our Client Champion Community • Monitor client consumption of Rimini Street services

Job Requirements

  • 10+ years’ experience in Consultative Sales, Account Management, or Business Development
  • Specific Industry expertise
  • Knowledge of the enterprise software industry
  • Specific experience with Oracle, SAP and/or Salesforce preferred
  • Experience dealing with CXO’s
  • Experience in managing a portfolio of clients in different industries
  • Experience in cross-selling – identifying opportunities through trusted advisor partnership with clients
  • Experience in renewing and/or negotiating client support contracts
  • Experience working with complex, multi-divisional, multi-geographical clients
  • Experience working with cross-functional teams (e.g., Sales, Renewals, Marketing, Services, etc.)

Benefits

  • Competitive salary
  • Bonuses
  • Health insurance
  • Professional development opportunities
  • Flexible working arrangements

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