• Respond to service calls to evaluate, diagnose, perform repair and planned maintenance on basic biomedical equipment. • Follow appropriate GEHC policies, procedures, hospital protocol and complete necessary documentation. • Maintain daily communications with customers to ensure resolution and proper follow-up. • Document all repair actions and submit reports/summaries according to schedule. • Ensure proper care of spares, tools and test equipment and ensure calibration.

• Inspect and maintain air-conditioning and HVAC systems to ensure efficient operation • Diagnosing and repairing mechanical and electrical malfunctions in heating and cooling units • Install, replace, and calibrate HVAC equipment, including thermostatic controls and liquid lines • Service refrigeration equipment including refrigerators, ice machines, gas packs, and heat pumps • Maintain chilled and hot water supply systems and adjust internal control systems • Assemble and install metal ductwork and assist in HVAC system planning and design • Ensure compliance with City, State, and EPA regulations by maintaining detailed maintenance records • Identify and mitigate risks to maintain a safe working environment • Collaborate with management to support safety and operational standards

• Responsible for the installation of steam turbine packing and seals. • Precision measurements of existing packing rings and seals in order to manufacture replacement parts. • Removal of existing seals from turbine steam path. • Installation of new packing rings, spills strips, associated springs, and hardware. • On site machining of replacement seals to achieve design clearances (trimming butt gaps, hook adjustments, teeth adjustments, etc.). • Creation of daily log report / final installation data. • Upkeep and maintenance of portable machine shops. • Train other personnel as needed. • Must be willing to work significant overtime during busy periods.

• Manage inbound and outbound calls while providing quality customer service and using effective communication • Answer 50-70 incoming calls per 8-hour shift • Process new and refill prescription orders • Fax and/or call veterinarians for refill requests • Check voicemail and return customer calls • Collaborate with pharmacists and other colleagues to ensure effective and efficient customer service • Inform patients of tracking status on their orders • Check and verify invoices/charges • Scan and file orders in appropriate folders • Read and understand prescription orders • Navigate multiple internal computer systems