• Work with key project stakeholders and the customer to understand the overall business vision for a project and translate that into actionable objectives. • Provide a communication conduit between the business and technical community by interpreting and translating business needs into technical requirements. • Comprehend and document requirements from multiple stakeholders and conceptualize solutions. • Develop deep understanding of current systems and processes and analyze impact of changes as new solutions are introduced to the environment. • Collaborate directly with business owners, sales, QA, and development teams. • Collaborate with other BSAs to manage inter-dependencies across the product suite. • Assist in developing and validating test plans. • Develop and provide product presentations and/or training to existing customer, and potential customers. • Be effective in problem solving. • Coordinate work with software developers, QA and project teams in drafting User Stories and related documentation. • Other duties as assigned. Travel may be required.

• Lead the product strategy for BEAT and define the vision for agent-native backend development across Spotify's platform. • Shape how AI and LLM-powered capabilities transform the software development lifecycle, from coding and code review to deployment, observability, and incident response. • Stay close to the product by using and evaluating BEAT's developer tools, applying AI-augmented workflows, and leading high-impact product initiatives directly where needed. • Lead and develop a team of Product Managers, fostering a collaborative, high-performing team that operates with shared ownership and a consistently high product quality bar. • Partner closely with the Engineering Area Lead to align priorities, make investment decisions, and balance trade-offs across four engineering squads supporting approximately 40 engineers. • Build trusted partnerships with senior engineers and the Backend Advisory Board to ensure the roadmap reflects the evolving needs of Spotify's backend engineering community. • Collaborate across Product Areas, studios, and the broader Platform Mission to deliver shared infrastructure initiatives and drive alignment on strategic investments. • Own delivery against Core Infrastructure's strategic commitments, including AI-native product development lifecycle initiatives and continued adoption of the monorepo experience.

• Own the acquisition product strategy across segments — define the funnel for both operator and single-owner acquisition, identify the conversion levers unique to each, and build the product experience that takes users from "interested" to "activated." • Design and run growth experiments end-to-end: write the hypothesis, scope the build, measure the result, make the call. Ship fast, kill fast, scale what works. • Lead discovery: talk to customers across the spectrum — from portfolio operators to first-time hosts — and translate those insights into a differentiated product roadmap. • Partner with Marketing and Sales on go-to-market execution — you own the product side of campaigns, not just the feature side. • Define and own your KPIs. Build dashboards, track cohorts, and report on acquisition and activation performance without delegating the analysis. • Bring a technical perspective to every initiative — you can write a spec, debate an architecture tradeoff, and spot when an engineering estimate is off.

• Providing product thought leadership on how all transactional components of our product function. • Managing processor integration and certification processes end-to-end. • Serving as the primary point of contact with processors and card brands for compliance matters. • Reviewing card brand compliance bulletins and emerging payments standards. • Acting as CardFlight's internal expert on topics like emerging payment methods and standards. • Managing many concurrent workstreams across multiple active certifications and processor integrations simultaneously without losing attention to detail. • Reading and interpreting raw specification documents from card brands and processors. • Identifying compliance obligations from standards bodies and proactively surfacing requirements. • Advocating for payments capabilities such as emerging authentication standards, network tokenization, or new payment methods.