Title: Production Clerk - Remote in Virginia Location: East Hampton, VA, United States Job Description: Your potential has a place here with TTEC's award-winning employment experience. As a Production Clerk working remotely in Virginia, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! This position requires you to reside in Virginia state. What You'll be Doing Do you have a passion for helping others and giving them peace of mind? You'll have ownership over making sure customer data is accurately entered and meets compliance. Whether it's getting answers for customers quickly or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll - Fulfill customer requests with the corresponding supplies/materials - Receive, unload, check and stock new transponder inventory, supplies, customer materials, and retrieve for distribution as requested. - Conduct research to provide answers for customers to resolve their issues What You Bring to the Role - 6 months or more of data entry experience - High school diploma or equivalent - Computer experience - Data entry skills (35 wpm) What You Can Expect - Supportive of your career and professional development - An inclusive culture and community minded organization where giving back is encouraged - A global team of curious lifelong learners guided by our company values - Base wage starting at $15.00 plus performance bonus opportunities - And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit https://www.ttecjobs.com/en/us-employee-benefits for more information. A Bit More About Your Role We're committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor led TTEC and client required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you'll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you're part of one dynamic, global family that's here to support you every step of the way. You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Location/Division East Hampton, VA United States Job Requisition 04D3L Work From Home Yes

• Lead development teams in the design, development, implementation, and support of enterprise applications • Serve as a technical leader responsible for application architecture, integration strategies, and adoption of development best practices • Drive the development and maintenance of applications, including coding, testing, debugging, deployment, and production support activities • Establish priorities, manage project timelines, and ensure successful delivery aligned with business objectives and IT strategy • Guide the adoption of DevOps practices, including CI/CD pipelines, automated testing, and infrastructure-as-code methodologies • Partner with business stakeholders and cross-functional teams to define requirements and deliver effective technology solutions • Evaluate existing systems and recommend enhancements, modernization initiatives, and new technology solutions • Ensure the availability, reliability, performance, and scalability of supported applications • Provide leadership and guidance in resolving complex technical challenges, production incidents, and system issues • Develop and maintain architecture documentation, technical specifications, solution designs, and development standards • Lead Agile delivery practices, including sprint planning, code reviews, retrospectives, and continuous improvement initiatives • Coordinate development efforts across global teams, vendors, and technology partners to ensure successful project execution • Mentor and support developers through technical guidance, knowledge sharing, and professional development opportunities

• Administer medications in the patient's home (home care), specialty clinics, and Physician Partnership clinic settings • Assess monitor pre and post-injection/infusion treatments as directed by program protocols • Complete necessary documentation based on policies and procedures, and as directed by the College of Nurses, and Innomar ISO accreditation standards of practice • Provide patient / Caregivers education based on product monographs and program protocols, individually or in groups • Report adverse events, serious adverse events, product complaints in accordance with Innomar training and policies & procedures • Provide reliable availability based on the agreed upon employment agreement to meet the needs of the IBU and the Nursing and clinics Key Performance Indicators • Communicate and work effectively amongst multi-disciplinary teams to meet established timelines • Participate regularly in team web-based meetings/training sessions with the Business Area Manager, RNE and Nurse Champion • Adhere to professional nursing standards prescribed by the professional associations and Innomar • Work collaboratively within multidisciplinary health care team providing oversight and delegation of applicable tasks to LPNs

• Facilitate EDI and third-party integrations for Sonepar operating company customers. • Support system-to-system tools, including EDI, order entry automation, and broader system integrations. • Partner with customers, vendors, OpCos, and internal stakeholders to understand integration requirements and support successful onboarding. • Help map internal data to customer or vendor system requirements, ensuring information flows accurately and efficiently between platforms. • Troubleshoot and resolve existing integration issues while identifying opportunities to improve stability, usability, and adoption. • Ensure integrations are being used to their fullest potential and help business partners understand the value of system-to-system tools. • Document current and new system integrations, customer status, and related processes. • Support vendor integrations as needed.