TTEC

• recommend upgrades to health plans • Conduct research and do outbound calls for customer inquiries • Assist members with their online health account • Support customer experience and the overall success of the team

Role Description Do you want to manage the strategy of one of the world’s leading payment technology brands? We are looking for a hunter profile, analytical, and with advanced/fluent English to scale our presence in the U.S. & Canada markets. If you enjoy closing major partnerships and want a global environment to grow, this is the place for you. - Expansion: Prospect, negotiate, and onboard new strategic partners. - Pipeline Management: Manage opportunities in CRM with a strong focus on data and conversion. - Partner Success: Monitor the customer journey, ensuring partners get maximum value from our technology. - Cross-Functional Strategy: Collaborate with internal teams to optimize solutions and achieve global targets. Qualifications - Advanced/Fluent English (Mandatory): You will communicate daily with the international market. - Commercial Background: Experience with prospecting, B2B sales, and account management. - Soft Skills: Multitasking, proactive, and resilient profile. - Education: Bachelor's degree (completed or in progress). Requirements - Proven experience as a BDR. - Reside in São Paulo. Benefits - Professional and career development support. - A company with an inclusive culture committed to social responsibility. - A global team driven by learning and company values. - Salary: From R$ 7,939.35 + Commission + Transportation Allowance + Meal or Food Allowance (R$15.94/day). - Medical Insurance. - Dental Insurance. - Childcare Assistance. - Life Insurance. - Growth Opportunities. - Digital Marketing Training. - Dynamic/Casual Work Environment. - Partnerships with Universities and Language Schools. - Working hours: Monday to Friday – 9:00 AM to 5:12 PM. - Remote work. Company Description We are an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, gender, sexual orientation, gender identity, nationality, disability, or protected veteran status. Our company is committed to building a diverse and inclusive workforce that values and strengthens different cultures and perspectives across our global teams. We strive to represent the regions where we operate—not only by delivering cutting-edge services and technology, but also by being more human. We ensure that all employees feel valued, included, and comfortable expressing their authentic selves at work. As a global company, we recognize that diversity is our strength, as it enables us to see things from different perspectives and creates space for unique and innovative ideas.

Role Description As an Associate Payroll Analyst working remotely in the Philippines, you’ll be a part of bringing humanity to business. Associate Payroll Analysts are responsible for: - Reviewing, inspecting, and validating all the on-cycle and off-cycle payroll requests to deliver payroll in a timely and accurate manner following legal and company standards. - Providing thorough review of the request files, supporting payroll and compliance processes and procedures, and researching and resolving any issues in accordance with local laws. - Ensuring timely release of bank files and submission of other statutory reports. - Ensuring compliance with Sarbanes-Oxley and established business controls, as well as applicable federal and local regulatory reporting requirements and guidelines. - Supporting the manager and leadership in additional activities and payroll-related projects as needed. Qualifications - Bachelor's Degree in Accounting or related field or comparable degree in country of residence. - 0-2 years of Payroll experience. - High customer service orientation and strong interpersonal skills in dealing with a diverse population. - High level of integrity, honesty, and judgment; ability to respect and ensure strict confidentiality of customer data. - Strong attention to detail and desire to follow procedures. - Working knowledge of applications such as Excel, Outlook, PowerPoint (MS Office). - Strong mathematical skills, ability to calculate and demonstrate the end result. Company Description Our business is about making customers happy. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

Mandarin-English Bilingual Healthcare Customer Service Representative – Remote in California Location: Sacramento (McClellan Park), California, United States; Remote within California Employment Type: Full-time Work Arrangement: 100% Remote (California residents) Salary: Starting at USD $22.65 per hour Job Description: Your potential has a place here with TTEC's award-winning employment experience. As a Mandarin-English Bilingual Healthcare Customer Service Representative working remotely from your home in California, you'll be part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll Be Doing Do you have a passion for helping others and providing peace of mind? In this role, you'll support consumers by engaging thoughtfully and helping resolve questions related to their healthcare benefit needs. You'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll - Answer incoming calls from customers - Engage thoughtfully with customers to understand their needs - Conduct research across multiple systems to resolve questions - Provide clear, accurate information to help consumers navigate healthcare options - Manage a high volume of interactions while maintaining quality and professionalism - Follow a set schedule, including designated breaks and lunches What You Bring to the Role - At least 6 months of customer service experience - Bilingual in English and Mandarin - High school diploma or equivalent - Strong empathy, patience, and attentiveness to customer's needs - Comfort working with computer systems and Windows-based applications - A distraction-free, designated home workspace - A secure, high speed wired internet connection (minimum 25 mbps) What You Can Expect - Supportive of your career and professional development - Full, engaging days spent supporting meaningful consumer interactions - An inclusive, community-minded culture where giving back is encouraged - A global team of curious lifelong learners guided by our company values - Base hourly wage starting at $22.65. - And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit https://www.ttecjobs.com/en/us-employee-benefits for more information. A Bit More About Your Role We're committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor led TTEC and client required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you'll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you're part of one dynamic, global family that's here to support you every step of the way. You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Title: Korean-English Bilingual Healthcare Customer Service Representative - Remote in California Location: United States Job Description: Your potential has a place here with TTEC's award winning employment experience. As a Korean-English Bilingual Healthcare Customer Service Representative working remotely from your home in California, you'll be part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll Be Doing Do you have a passion for helping others and providing peace of mind? In this role, you'll support consumers by engaging thoughtfully and helping resolve questions related to their healthcare benefit needs. You'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll - Answer incoming calls from customers - Engage thoughtfully with customers to understand their needs - Conduct research across multiple systems to resolve questions - Provide clear, accurate information to help consumers navigate healthcare options - Manage a high volume of interactions while maintaining quality and professionalism - Follow a set schedule, including designated breaks and lunches What You Bring to the Role - At least 6 months of customer service experience - Bilingual in English and Korean - High school diploma or equivalent - Strong empathy, patience, and attentiveness to customer's needs - Comfort working with computer systems and Windows based applications - A distraction free, designated home workspace - A secure, high speed wired internet connection (minimum 25 mbps) What You Can Expect - Supportive of your career and professional development - Full, engaging days spent supporting meaningful consumer interactions - An inclusive, community minded culture where giving back is encouraged - A global team of curious lifelong learners guided by our company values - Base hourly wage starting at $22.65. - And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. A Bit More About Your Role We're committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor led TTEC and client required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you'll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you're part of one dynamic, global family that's here to support you every step of the way. You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team.

Tagalog-English Bilingual Healthcare Customer Service Representative - Remote in California McClellan Park, CA, United States Location: United States Job Description: Your potential has a place here with TTEC's award winning employment experience. As a Tagalog-English Bilingual Healthcare Customer Service Representative working remotely from your home in California, you'll be part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll Be Doing Do you have a passion for helping others and providing peace of mind? In this role, you'll support consumers by engaging thoughtfully and helping resolve questions related to their healthcare benefit needs. You'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll - Answer incoming calls from customers - Engage thoughtfully with customers to understand their needs - Conduct research across multiple systems to resolve questions - Provide clear, accurate information to help consumers navigate healthcare options - Manage a high volume of interactions while maintaining quality and professionalism - Follow a set schedule, including designated breaks and lunches What You Bring to the Role - At least 6 months of customer service experience - Bilingual in English and Tagalog - High school diploma or equivalent - Strong empathy, patience, and attentiveness to customer's needs - Comfort working with computer systems and Windows based applications - A distraction free, designated home workspace - A secure, high speed wired internet connection (minimum 25 mbps) What You Can Expect - Supportive of your career and professional development - Full, engaging days spent supporting meaningful consumer interactions - An inclusive, community minded culture where giving back is encouraged - A global team of curious lifelong learners guided by our company values - Base hourly wage starting at $21.65. - And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit https://www.ttecjobs.com/en/us-employee-benefits for more information. A Bit More About Your Role We're committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor led TTEC and client required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you'll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you're part of one dynamic, global family that's here to support you every step of the way. You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Title: Spanish-English Bilingual Healthcare Customer Service Representative - Remote in California Location/Division McClellan Park, CA United States Job Requisition 04D9G Work From Home Yes Job Description: Your potential has a place here with TTEC's award winning employment experience. As a Spanish-English Bilingual Healthcare Customer Service Representative working remotely from your home in California, you'll be part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll Be Doing Do you have a passion for helping others and providing peace of mind? In this role, you'll support consumers by engaging thoughtfully and helping resolve questions related to their healthcare benefit needs. You'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll - Answer incoming calls from customers - Engage thoughtfully with customers to understand their needs - Conduct research across multiple systems to resolve questions - Provide clear, accurate information to help consumers navigate healthcare options - Manage a high volume of interactions while maintaining quality and professionalism - Follow a set schedule, including designated breaks and lunches What You Bring to the Role - At least 6 months of customer service experience - Bilingual in English and Spanish - High school diploma or equivalent - Strong empathy, patience, and attentiveness to customer's needs - Comfort working with computer systems and Windows based applications - A distraction free, designated home workspace - A secure, high speed wired internet connection (minimum 25 mbps) What You Can Expect - Supportive of your career and professional development - Full, engaging days spent supporting meaningful consumer interactions - An inclusive, community minded culture where giving back is encouraged - A global team of curious lifelong learners guided by our company values - Base hourly wage starting at $18.15. - And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit https://www.ttecjobs.com/en/us-employee-benefits for more information. A Bit More About Your Role We're committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor led TTEC and client required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you'll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you're part of one dynamic, global family that's here to support you every step of the way. You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Title: Cantonese-English Bilingual Healthcare Customer Service Representative - Remote in California Location: United States Job Description: Your potential has a place here with TTEC's award winning employment experience. As a Cantonese-English Bilingual Healthcare Customer Service Representative working remotely from your home in California, you'll be part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll Be Doing Do you have a passion for helping others and providing peace of mind? In this role, you'll support consumers by engaging thoughtfully and helping resolve questions related to their healthcare benefit needs. You'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll - Answer incoming calls from customers - Engage thoughtfully with customers to understand their needs - Conduct research across multiple systems to resolve questions - Provide clear, accurate information to help consumers navigate healthcare options - Manage a high volume of interactions while maintaining quality and professionalism - Follow a set schedule, including designated breaks and lunches What You Bring to the Role - At least 6 months of customer service experience - Bilingual in English and Cantonese - High school diploma or equivalent - Strong empathy, patience, and attentiveness to customer's needs - Comfort working with computer systems and Windows based applications - A distraction free, designated home workspace - A secure, high speed wired internet connection (minimum 25 mbps) What You Can Expect - Supportive of your career and professional development - Full, engaging days spent supporting meaningful consumer interactions - An inclusive, community minded culture where giving back is encouraged - A global team of curious lifelong learners guided by our company values - Base hourly wage starting at $22.65. - And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. A Bit More About Your Role We're committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor led TTEC and client required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you'll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you're part of one dynamic, global family that's here to support you every step of the way. You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team.

Customer Service Representative Location: United States Job Description: Your potential has a place here with TTEC's award-winning employment experience. As a Customer Service Representative working remotely in Sacramento, CA, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! This position requires that you reside within 50 miles of Sacramento, CA. What You'll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll - Answer incoming communications from customers - Conduct research to provide answers for customers to resolve their issues What You Bring to the Role - 6 months of customer service experience - High school diploma or equivalent - Computer experience - High speed internet (> 15mbps) may be required for some programs What You Can Expect - Supportive of your career and professional development - An inclusive culture and community minded organization where giving back is encouraged - A global team of curious lifelong learners guided by our company values - Base wage starting at $17.98 per hour - And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives A Bit More About Your Role We're committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor led TTEC and client required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you'll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you're part of one dynamic, global family that's here to support you every step of the way. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team.

Title: Farsi-English Bilingual Healthcare Customer Service Representative - Remote in California Location: United States Job Description: Your potential has a place here with TTEC's award winning employment experience. As a Farsi-English Bilingual Healthcare Customer Service Representative working remotely from your home in California, you'll be part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll Be Doing Do you have a passion for helping others and providing peace of mind? In this role, you'll support consumers by engaging thoughtfully and helping resolve questions related to their healthcare benefit needs. You'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll - Answer incoming calls from customers - Engage thoughtfully with customers to understand their needs - Conduct research across multiple systems to resolve questions - Provide clear, accurate information to help consumers navigate healthcare options - Manage a high volume of interactions while maintaining quality and professionalism - Follow a set schedule, including designated breaks and lunches What You Bring to the Role - At least 6 months of customer service experience - Bilingual in English and Farsi - High school diploma or equivalent - Strong empathy, patience, and attentiveness to customer's needs - Comfort working with computer systems and Windows based applications - A distraction free, designated home workspace - A secure, high speed wired internet connection (minimum 25 mbps) What You Can Expect - Supportive of your career and professional development - Full, engaging days spent supporting meaningful consumer interactions - An inclusive, community minded culture where giving back is encouraged - A global team of curious lifelong learners guided by our company values - Base hourly wage starting at $21.65. - And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. A Bit More About Your Role We're committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor led TTEC and client required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you'll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you're part of one dynamic, global family that's here to support you every step of the way. You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team.