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Chobani

People are our magic ingredient. #BringYourFlavor

Director of Customer Supply Chain

Supply ChainSupply ChainFull TimeRemoteLeadTeam 1,001-5,000Since 2005H1B SponsorCompany SiteLinkedIn

Location

Texas

Posted

5 days ago

Salary

$140K - $220K / year

Seniority

Lead

Bachelor Degree10 yrs expEnglish

Job Description

Director of Customer Supply Chain

Chobani

• Lead, coach, and develop a high-performing Customer Supply Chain organization • Develop and execute customer-specific supply chain strategies that improve service, availability, distribution, profitability, and long-term business growth across National Grocery & Club customers • Build collaborative relationships with customer supply chain organizations, Sales Leadership, and cross-functional business partners • Accountable for all customer supply chain activities • Champion cross-functional collaboration and serve as the commercial supply chain subject matter expert • Lead customer onboarding, distribution model changes, and network transitions • Drive supply-to-shelf execution through optimized order management, replenishment, fill rates, on-shelf availability (OSA), inventory optimization, and customer compliance • Partner with customers to improve inventory productivity through allocation strategies, vendor-managed inventory (VMI), shelf minimums, segmentation, and network optimization • Anticipate customer needs, emerging trends, risks, and opportunities • Establish standardized routines and processes to proactively manage product supply • Own customer scorecards and key performance metrics, including Fill Rate, OSA, In-Stock %, Inventory, Days of Supply (DOS), Order Compliance, Lead Time, and Forecast Accuracy • Develop executive dashboards, scorecards, and reports that provide visibility into customer performance

Job Requirements

  • Bachelor's Degree or years of experience in combination with education
  • Minimum of 10+ years’ experience with CPG or food/beverage sector
  • Strong understanding of the customer facing supply chain function
  • Minimum 5 years prior people management experience
  • Strong cross-functional work experience
  • Proven track record of coaching and development leading teams
  • Excellent written and verbal communication skills
  • In depth/proven understanding of forecasting and inventory management within Customer Supply Chain is required
  • Perishable replenishment experience strongly preferred
  • Demonstrated ability to build meaningful and impactful internal/external relationships
  • Advanced Microsoft Office skills; with focus on Excel
  • Exposure to SAP BI preferred
  • Ability to work independently in a high-pressure, fast-moving environment
  • Ability to work in a collaborative team environment
  • Ability to successfully manage multiple projects and ad hoc requests
  • Must be attentive to detail and accuracy
  • Entrepreneurial spirit is a must

Benefits

  • medical, dental, vision coverage
  • disability insurance
  • health savings account
  • flexible spending accounts
  • tuition reimbursement
  • 401k match of 100% on up to 5% of eligible pay
  • fertility and childcare assistance
  • 12 weeks of parental leave at full pay after six months of continuous employment
  • wellness resources, including employee assistance program, fitness discounts, wellness reimbursement, on-site gym access (certain locations), and monthly wellness newsletter
  • various types of paid time off including 120 hours of paid time off, 11 holidays, and paid volunteer time off

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