• supporting the global infrastructure that supports 90,000 employees in their philanthropic efforts • leading enterprise-wide initiatives that integrate Cisco’s purpose with measurable performance goals • building a best-in-class Community Impact Program and experience for employees • driving global community impact engagement • providing support to employees, Community Impact Champions, Inclusive Communities (ERGs), and business units through the Community Impact Portal • facilitating seamless volunteer management, fundraising, and donation matching • reviewing and approving/declining employees’ external donation match requests • collaborating with the broader Community Impact Team to provide general Community Impact programmatic administrative tasks • supporting relevant global community focused teams

• Perform general administrative tasks such as mail processing and data entry • Create and maintain patient records in the CRM system • Serve as a liaison with other team members • Review and keep various workplace reports up to date • Manage incoming and outgoing calls

• Coordinates day-to-day operations of the program • Assists with the development, organization, production, and evaluation of the program • Acts as a liaison to program constituents • Assists with the preparation and/or delivery of program content • Facilitates collaboration between different schools, community agencies, and/or academic support units throughout the University • Coordinates the collection, compilation, and analysis of program activity data • Drafts comprehensive, statistical, and/or narrative program reports and evaluations • Monitors program effectiveness, making suggestions for revisions when appropriate • Coordinates the scheduling of program components • Drafts and initiates correspondence, develops agendas, maintains calendars, assists in accumulation of reference materials, and coordinates and attends committee meetings • Assists with the development and implementation of program marketing • Provides assistance and support for participants and/or program constituents in all administrative aspects of the program and maintains files and/or program data

• Monitor and redirect adolescent clients (ages 13–17) via chat during virtual group sessions, transitions, and unstructured time • Manage breakout rooms independently for de-escalation when a secondary therapist isn't available • Conduct Green Space assessments and follow up with parents every two weeks • Process intakes, upload sign-in sheets, prepare welcome kits, and maintain census records • Produce and distribute the weekly program newsletter • Track attendance and coordinate psych/IEP scheduling for new admissions • Provide real-time tech support to clients during sessions (Zoom, breakout rooms, chat) • Communicate with parents by phone and email on progress and logistics • Complete accurate, same-day documentation, including wellness check-ins and incident reports • Escalate safety concerns, disclosures, and behavioral flags to the clinical team immediately