• Coordinates day-to-day operations of the program • Assists with the development, organization, production, and evaluation of the program • Acts as a liaison to program constituents • Assists with the preparation and/or delivery of program content • Facilitates collaboration between different schools, community agencies, and/or academic support units throughout the University • Coordinates the collection, compilation, and analysis of program activity data • Drafts comprehensive, statistical, and/or narrative program reports and evaluations • Monitors program effectiveness, making suggestions for revisions when appropriate • Coordinates the scheduling of program components • Drafts and initiates correspondence, develops agendas, maintains calendars, assists in accumulation of reference materials, and coordinates and attends committee meetings • Assists with the development and implementation of program marketing • Provides assistance and support for participants and/or program constituents in all administrative aspects of the program and maintains files and/or program data

• Monitor and redirect adolescent clients (ages 13–17) via chat during virtual group sessions, transitions, and unstructured time • Manage breakout rooms independently for de-escalation when a secondary therapist isn't available • Conduct Green Space assessments and follow up with parents every two weeks • Process intakes, upload sign-in sheets, prepare welcome kits, and maintain census records • Produce and distribute the weekly program newsletter • Track attendance and coordinate psych/IEP scheduling for new admissions • Provide real-time tech support to clients during sessions (Zoom, breakout rooms, chat) • Communicate with parents by phone and email on progress and logistics • Complete accurate, same-day documentation, including wellness check-ins and incident reports • Escalate safety concerns, disclosures, and behavioral flags to the clinical team immediately

• Provide operational, administrative, and project support to ensure the effective implementation, monitoring, and reporting of international programs. • Work closely with Implementing Partners (IPs), internal departments, and local stakeholders to support program operations. • Collect, organize, and validate qualitative and quantitative program data. • Support monitoring of program implementation, including progress tracking, compliance, and reporting. • Assist in the preparation of reports for internal and donor use. • Ensure program activities, data reporting, and in-kind aid distribution comply with policies and local regulations. • Maintain accurate records, documentation, and reporting of project expenditures.

• Coordinate projects and business initiatives from intake through execution and deployment • Support project planning, prioritization, and alignment with business objectives and operational impact • Develop and maintain project plans, schedules, staffing plans, and status reports • Track project milestones, deliverables, timelines, risks, issues, and dependencies across multiple initiatives • Coordinate cross-functional activities with Operations, Compliance, Legal, Technology, and other business partners • Schedule and facilitate project meetings, workshops, and stakeholder communications • Prepare executive-ready project updates, presentations, and reporting materials • Monitor project progress and ensure compliance with PMO standards, governance, and established processes • Support change management activities, including communication planning, training coordination, and adoption tracking • Monitor project budgets, resource allocation, and operational KPIs • Identify risks, proactively drive issue resolution, and escalate concerns when appropriate • Maintain project documentation, action logs, meeting minutes, change requests, and risk registers • Support post-implementation reviews and identify opportunities for continuous process improvement • Assist Program Managers with coordinating multiple projects using Agile, Waterfall, or hybrid delivery methodologies