Inside Sales Representative, Food & Beverage Distribution, CPG, FMCG
Location
India
Posted
12 hours ago
Salary
₹20K - ₹60K / month
Seniority
Mid Level
Job Description
Inside Sales Representative, Food & Beverage Distribution, CPG, FMCG
Premier Food Supplies, LLC
• Consistently manage and grow weekly sales orders from assigned accounts through phone calls, online communication, and occasional field visits. • Regularly engage with clients via phone, email, and occasional in-person visits to assess needs, manage inventory, enhance sales through upselling/cross-selling, promote trials/samples, and maintain promotion awareness. • Develop and maintain an in-depth knowledge of product offerings to provide tailored recommendations. • Assist the collections team in securing timely payments from accounts, including necessary follow-ups. • Cultivate strong relationships with grocery and restaurant clients, advising on product selections and order processes. • Address customer inquiries and resolve issues promptly, logging and tracking significant concerns for resolution. • Coordinate with the local warehouse supervisor to complete order fulfillment and support local customer pick-ups. • Troubleshoot fulfillment issues in Odoo ERP, WMS system (similar to Netsuite). • Create invoices, receive, process, and post incoming payments. • Resolve client billing questions and concerns. • Reconcile invoices and payments for assigned accounts. • Maintain follow-ups based on aging receivables for each assigned account. • Analyze sales data to identify opportunities to increase market share and wallet size. • Stay informed about market trends and competitors, providing regular insights and reports to management. • Collaborate with the business strategy team to implement sales insights in daily account management. • Participate in both virtual and occasional field marketing activities, product demos, and industry events to penetrate new markets. • Engage in cold calling, email campaigns, and occasional in-person visits to generate new client leads. • Provide management with reports on customer needs, potential new products or services, and competitive activities. • Assist customers in adopting new technologies and e-commerce platforms. • Perform additional duties as required to meet business needs.
Job Requirements
- 2-5 years of sales experience in food & beverage, hospitality, or distribution.
- Bilingual in English and Hindi; additional South Asian languages a plus.
- Proficient in Microsoft Office or Google Suite.
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