• Installing and replacing components of entire systems of commercial cooling systems on cell tower cooling units • Timely and accurate completion of daily reports • Driving to remote work sites as needed • Performing upgrades on out-of-season equipment • Conducting performance checks as required

• Maintaining cooling systems – diagnosing, troubleshooting, repairing, or installing and replacing components of entire systems. • Conducting performance checks and regular maintenance on HVAC equipment. • Performing additional maintenance or upgrades to out-of-season HVAC equipment. • Responding to service calls in a timely manner, including emergency call out services. • Timely and accurate completion of daily work reports. • Operate and maintain a motor vehicle safely and legally per the PEARCE Employee Handbook and insurance requirements.

• Providing onsite support to customers and service partners in the assigned Mid West region of the US. • Responsible for making repairs to coach-side issues like electrical, HVAC, suspension, chassis, and interior systems. • Write damage and special incident reports on customer complaints and forward these to the Product Support Manager. • Responsible for completing recalls and product campaigns. • Maintain active, timely and accurate CRM records (Novis), reports and applicable logs. • Collaborate with product support manager and sales colleagues to achieve overall team targets. • Analyze customer complaints and write damage and special incident reports. • Collaborate with product support manager to track and resolve these complaints. • Maintain and stock a service vehicle with appropriate tools and parts to complete field repairs. • Instruct the service personnel from customers in all service and maintenance topics.

• Inspect and maintain air-conditioning and HVAC systems to ensure efficient operation • Diagnosing and repairing mechanical and electrical malfunctions in heating and cooling units • Install, replace, and calibrate HVAC equipment, including thermostatic controls and liquid lines • Service refrigeration equipment including refrigerators, ice machines, gas packs, and heat pumps • Maintain chilled and hot water supply systems and adjust internal control systems • Assemble and install metal ductwork and assist in HVAC system planning and design • Ensure compliance with City, State, and EPA regulations by maintaining detailed maintenance records • Identify and mitigate risks to maintain a safe working environment • Collaborate with management to support safety and operational standards