Role Description Reporting to the Senior Director, Cybersecurity & Compliance, the Senior Manager, Cybersecurity Operations & Risk Management is responsible for the operational oversight and continuous improvement of cybersecurity operations, incident response, vulnerability management, and technical risk reduction activities. This is a senior manager-level individual contributor role that leads initiatives through influence, coordination, and cross-functional partnership rather than direct people management. The role partners with IT teams, business stakeholders, vendors, and managed service providers to strengthen security controls, reduce risk, and drive timely remediation of security issues. As the operational lead for key cybersecurity functions, this position helps ensure threats, vulnerabilities, and control weaknesses are effectively identified, prioritized, and addressed. The ideal candidate combines strong technical expertise, operational leadership, and communication skills with a demonstrated ability to drive measurable security improvements across a global environment. Qualifications - Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or related field - Advanced degree preferred - 7+ years of cybersecurity experience, with demonstrated success in security operations, incident response, vulnerability management, and technical risk reduction initiatives - 3-5 years leading security operations, vulnerability management, or incident response functions - Experience managing security incidents and coordinating cross-functional technical response activities - Experience working with SIEM, EDR/XDR, vulnerability management, and cloud security platforms - Experience prioritizing remediation efforts using business risk, exploitability, and threat intelligence - Experience presenting cybersecurity risks, trends, and operational metrics to leadership - Experience working with cybersecurity vendors, MSSPs, and technology partners Requirements - Lead cybersecurity monitoring, investigations, and incident response activities - Serve as the operational lead and primary coordinator for cybersecurity incidents and investigations - Coordinate containment, recovery, stakeholder communications, and post-incident remediation activities - Develop and maintain incident response procedures, playbooks, and tabletop exercises - Partner with internal teams, vendors, and managed security service providers to investigate and resolve security events - Develop operational metrics and reporting related to threats, incidents, response effectiveness, and overall security posture - Develop and maintain operational dashboards and reporting that provide leadership visibility into critical vulnerabilities, remediation status, technology lifecycle risks, security incidents, and unresolved risk exposures - Own vulnerability identification, risk-based prioritization, remediation tracking, exception management, reporting and stakeholder engagement processes - Maintain visibility into end-of-life (EOL) and end-of-support (EOS) technology risks - Partner with technology teams to drive timely remediation of vulnerabilities and security weaknesses - Develop vulnerability metrics and reporting to measure remediation performance, risk reduction, and program effectiveness - Manage vulnerability exceptions and ensure risk acceptance decisions are documented and periodically reviewed - Assess emerging threats and organizational exposure to inform remediation priorities - Partner with Security Architecture to align remediation efforts with security standards and long-term risk reduction objectives - Serve as the operational owner for cybersecurity technologies and services - Continuously improve security monitoring, detection, response, and reporting capabilities - Administer and continuously improve endpoint privilege management (EPM) controls - Design and optimize operational workflows, dashboards, alerts, and automation opportunities - Partner with Security Architecture and Infrastructure teams to implement and operationalize new security controls and technologies - Manage cybersecurity vendor and service provider relationships - Conduct technical security assessments to identify cybersecurity risks, control weaknesses, and remediation opportunities - Partner with Infrastructure, Cloud, Applications, and Security Architecture teams to develop remediation plans - Validate implementation and effectiveness of security controls - Provide technical expertise and evidence in support of cybersecurity audits, assessments, and compliance activities - Maintain remediation tracking, cybersecurity risk registers, technology lifecycle risk inventories, and operational security improvement plans - Assist with third-party security assessments and technical due diligence reviews - Serve as a trusted cybersecurity subject matter expert across operational security initiatives - Build strong relationships with technology teams, business stakeholders, vendors, and service providers - Drive accountability for remediation activities and security commitments - Foster a culture of operational excellence, continuous improvement, and proactive risk management - Communicate cybersecurity risks and recommendations to both technical and non-technical audiences - Establish and lead recurring cybersecurity operational review meetings Benefits - Health Insurance - Dental Insurance - Vision Care - Health Savings Account with Employer Contribution - Flexible Spending Accounts - 401(k) Retirement Plan with Employer Matching Contributions - Short-Term Disability Insurance - Life Insurance - Vacation Time - Sick Time - Paid Parental Leave - Adoption Assistance Program - Charitable Matching Gifts Program - Holidays and Cole Haan Discounts

• Support Operations Leadership in 360 day-to-day operations and project management  • Responsible for oversight + implementation of operations related initiatives (both internal and cross functional) • Serve as liaison between ops. dept. and external partners when needed, reporting back any necessary information to leadership team • Lead and manage direct reports, providing guidance, coaching, and support to ensure alignment with operational objectives and foster a culture of excellence  • Review + improve all internal processes and communicate SOPs to all stakeholders on a quarterly basis • Proactively identify and mitigate operational risks with corrective action plans while working under strict deadlines • Oversees and reports weekly, monthly, quarterly, and annual metrics. • Own carrier network performance, including monitoring service levels, cost, delivery SLAs, exception management, and supporting carrier optimization initiatives in partnership with 3PLs and transportation providers • Support retail operations and fulfillment execution, including a strong understanding of EDI process flows (e.g., PO receipt, ASN creation, invoicing), and partner cross functionally to ensure accurate inventory flow, compliant order processing, and service level alignment across wholesale and retail channels • Drive analytics and insights across operations, leveraging data to inform decision making and continuous improvement initiatives

Garner’s mission is to transform the healthcare economy, delivering high-quality and affordable care for all. We are fundamentally reimagining how healthcare works in the U.S. by partnering with employers to redesign healthcare benefits using clear incentives and powerful, data-driven insights. Our approach guides employees to higher-quality, lower-cost care, creating a system that works better for everyone. Patients achieve better health outcomes, employers spend healthcare dollars more effectively, and physicians are rewarded for delivering exceptional care rather than performing more procedures. Garner is one of the fastest-growing healthcare technology companies in the country. Our products are trusted by the most sophisticated employers and providers in the industry, and we are building a team of talented, mission-driven individuals who are motivated to make a meaningful impact on healthcare at scale. About the role:We are seeking an exceptional Senior Revenue Operations Manager to partner with the Sales and Account Management organization to drive our growth strategy, optimize our commercial processes at scale, and support data-driven decision making and analysis. This role reports to the Vice President of Commercial Operations. Where you will work:Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ. What you will do: - Own, monitor, and evaluate key workflows and processes related to sales, account management, and customer success - Develop and use strong logical frameworks and first principles thinking to define, understand, and address both individual and thematic issues as they arise - Manage ad-hoc data analysis to support Garner’s revenue strategy - Serve as the first point of escalation for issues, questions, and exceptions related to revenue teams - Integrate people, process, and systems strategies to drive Garner’s revenue and strategic objectives - Establish and track key performance metrics to understand and measure the performance of Garner’s revenue organization - Collaborate with our Salesforce Administrator to optimize tools such as Outreach, Salesforce and HubSpot to support our commercial teams The ideal candidate has: - 3+ years in Management Consulting, Investment Banking, Private Equity OR 5+ years in Revenue Operations, Sales Operations, or related GTM strategy role. Experience at a high-growth startup is a plus - MBA or STEM-related advanced degree preferred, business or STEM undergraduate degree required - Strong analytical skills and the ability to synthesize insights from complex data; high levels of proficiency in Excel; other analytics tools such as Looker, Tableau, etc. are a plus - Experience designing and implementing processes and workflows at scale for large enterprises or high-growth startups, particularly related to GTM, sales, and marketing - Strong executive presence and communication skills with ability to present effectively to all levels of the organization including senior executives - Strong business writing skills with willingness to produce detailed documentation for processes and workflows - A willingness to “roll up your sleeves” and do whatever is necessary to ensure company success - A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare. Compensation Transparency:The base salary range for this position is $168,000 - $210,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com. Equal Employment Opportunity:Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com.

Role Description Medsien is seeking an organized, motivated, and passionate Operations Specialist to join our team of talented and inspiring colleagues in a fast-paced environment. As an Operations Specialist, you will support strategic special projects and the team's ongoing operational needs. You will partner with sales, product, engineering, and operations to oversee a portfolio of enablement programs. The ideal candidate will have a sharp mind for solving problems pragmatically and a strong talent for aligning goals across cross-functional teams by bringing structure, teamwork, and critical thinking. Qualifications - 2+ years of experience in operations, business administration, project coordination, executive support, or a related field - Strong organizational and time management skills with the ability to prioritize competing responsibilities - Excellent written and verbal communication skills - Exceptional attention to detail and follow-through - Ability to work independently while collaborating effectively with a cross-functional team - Proficiency with Google Workspace or Microsoft Office applications - Strong problem-solving skills and a proactive approach to managing work - Experience in healthcare, SaaS, technology, or other fast-paced, high-growth environment - Familiarity with a project management or work management platform - Experience supporting business operations or administrative functions - Demonstrated ability to improve processes and manage multiple priorities - Ability to work with Eastern US time, with typical work days from 16:00 to 00:00 Turkey time - Perfect English skills, both written and oral - Residing in the Istanbul city center Benefits - Competitive salary - Flexible vacation and PTO policies - Fully remote work opportunities - Training, mentorship, and coaching from leadership