Medsien

Role Description Medsien is seeking organized, motivated, and passionate Talent Acquisition Specialists to join our team of talented and inspiring colleagues in a fast-paced environment. As a Talent Acquisition Specialist, you will work closely with all departments of the organization. You will: - Engage with internal stakeholders requesting additional human resources - Actively manage the recruitment process end-to-end - Ensure proper documentation and adherence to our company values and practices during the recruitment process - Source and attract qualified candidates, manage job posts, evaluate the applications, conduct the initial CV screening and HR interviews - Set up the relevant technical and hiring manager interviews, ensure all feedback is received in our ATS - Improve hiring quality metrics - Enhance the end-to-end candidate experience by leveraging candidate feedback, recruitment analytics, and continuous improvement practices Qualifications - University degree in social sciences, management or economics - Minimum of 2+ years experience in recruitment - Competency in computer skills - Experience working with recruiting sourcing tools, HR systems, spreadsheets, and collaborative tools - Creative, driven and can navigate through ambiguity and a desire to work in a fast-paced, results-driven environment - Excellent communications, interpersonal, and presentation skills - Self-starter and a Doer who can work well with individuals at all levels - A naturally curious person who is open to new approaches/ideas and eager to learn and stretch his/her boundaries - A people-centred approach: you are approachable, and empathetic, go-to contact for HR questions and support - Discretion, reliability, and a strong focus on security and privacy in handling personal data - Perfect English skills; both written and oral - Residing in Istanbul city center Benefits - Competitive salary - Flexible vacation and PTO policies - Fully remote work opportunities - Training, mentorship, and coaching from leadership

Role Description Medsien is seeking an organized, motivated, and passionate Operations Specialist to join our team of talented and inspiring colleagues in a fast-paced environment. As an Operations Specialist, you will support strategic special projects and the team's ongoing operational needs. You will partner with sales, product, engineering, and operations to oversee a portfolio of enablement programs. The ideal candidate will have a sharp mind for solving problems pragmatically and a strong talent for aligning goals across cross-functional teams by bringing structure, teamwork, and critical thinking. Qualifications - 2+ years of experience in operations, business administration, project coordination, executive support, or a related field - Strong organizational and time management skills with the ability to prioritize competing responsibilities - Excellent written and verbal communication skills - Exceptional attention to detail and follow-through - Ability to work independently while collaborating effectively with a cross-functional team - Proficiency with Google Workspace or Microsoft Office applications - Strong problem-solving skills and a proactive approach to managing work - Experience in healthcare, SaaS, technology, or other fast-paced, high-growth environment - Familiarity with a project management or work management platform - Experience supporting business operations or administrative functions - Demonstrated ability to improve processes and manage multiple priorities - Ability to work with Eastern US time, with typical work days from 16:00 to 00:00 Turkey time - Perfect English skills, both written and oral - Residing in the Istanbul city center Benefits - Competitive salary - Flexible vacation and PTO policies - Fully remote work opportunities - Training, mentorship, and coaching from leadership

Role Description Medsien is seeking an organized, motivated, and passionate Junior Project Manager to join our team of talented and inspiring colleagues in a fast-paced environment. As a Junior Project Manager, you will support strategic initiatives across the organization by leading projects from concept through execution. This is a unique opportunity to help build Medsien's project management function while partnering with leaders across various departments. - Develop project plans from the ground up. - Coordinate cross-functional teams. - Drive accountability and manage timelines. - Ensure projects are delivered successfully. - Bring structure to complex initiatives. - Connect the dots across teams to achieve shared organizational goals. This role is ideal for someone who thrives in a fast-paced, high-growth environment, enjoys solving problems, and can balance day-to-day execution with a strategic, big-picture mindset. Qualifications - 3+ years of experience in project management or project coordination. - Experience managing multiple projects simultaneously from planning through execution. - Exceptional organizational, time management, and prioritization skills. - Strong communication and collaboration skills with the ability to work effectively across cross-functional teams. - A proactive mindset with the ability to anticipate risks, identify opportunities, and solve problems independently. - A strategic thinker who can see the big picture while maintaining strong attention to detail. - Comfortable building project plans, processes, and documentation from the ground up. - Ability to thrive in ambiguity within a fast-paced, high-growth organization. - Previous experience in healthcare or healthcare technology is preferred but not required. - Perfect English skills; both written and oral. - Residence in Istanbul (proximity to central Istanbul is a plus for potential on-site meetings). Benefits - Competitive salary - Flexible vacation and PTO policies - Fully remote work opportunities - Training, mentorship, and coaching from leadership - Opportunities for career growth and professional development

• Connect with patients on the Medsien platform • Build rapport quickly and communicate program benefits with clarity and empathy • Listen to patient concerns, handle objections with compassion, and help them feel supported • Guide patients step-by-step through the enrollment process with patience and professionalism • Manage your patient call pipeline and follow up as needed to ensure smooth enrollment • Accurately document all interactions and outcomes in Medsien’s systems • Collaborate with the clinical operations team to ensure patients are welcomed into ongoing care programs

• Patient Enrollment: Guide patients through the enrollment process for healthcare programs, ensuring accurate and complete documentation. • Program Eligibility Assessment: Evaluate patient eligibility for specific healthcare programs based on criteria provided, such as age, medical conditions, or other qualifying factors. • Patient Consultation: Conduct comprehensive consultations with patients to gather necessary information and explain the benefits and requirements of various healthcare programs. • Documentation and Record-Keeping: Accurately document patient information, enrollment details, and program eligibility assessments in electronic health records (EHR) or other designated systems. • Follow-Up and Coordination: Monitor the progress of enrollment applications, communicate with patients, and collaborate with internal and external stakeholders to facilitate the enrollment process. • Patient Education: Provide patients with clear and concise explanations regarding healthcare programs offered by Medsien. • Compliance and Privacy: Adhere to all relevant privacy regulations, such as HIPAA, and maintain strict confidentiality of patient information. • Program Updates: Stay informed about changes, updates, and new offerings related to healthcare programs, and effectively communicate these changes to patients. • Collaborative Approach: Work closely with healthcare providers, insurance companies, social workers, and other relevant parties to ensure seamless patient enrollment.

• Connect with patients on the Medsien platform • Build rapport quickly and communicate program benefits with clarity and empathy • Listen to patient concerns, handle objections with compassion, and help them feel supported • Guide patients step-by-step through the enrollment process with patience and professionalism • Manage your patient call pipeline and follow up as needed to ensure smooth enrollment • Accurately document all interactions and outcomes in Medsien’s systems • Collaborate with the clinical operations team to ensure patients are welcomed into ongoing care programs

Role Description We seek a dynamic and results-oriented Senior Marketing Manager to lead our marketing initiatives. This individual will oversee the development and implementation of marketing campaigns, enhance our brand presence, and support our growth objectives. The ideal candidate is a strategic thinker with hands-on experience in digital marketing, content creation, analytics, and team management. As the Senior Marketing Manager, you will: - Develop and execute comprehensive marketing strategies to enhance Medsien’s brand presence and drive growth. - Plan and manage multi-channel campaigns. - Oversee content creation to maintain a consistent brand voice. - Analyze performance metrics to optimize marketing efforts. - Collaborate closely with the sales team to align marketing initiatives with lead generation goals. - Work with product teams on go-to-market strategies for new offerings. - Manage marketing budgets, ensure ROI, and identify opportunities to expand brand reach while engaging target audiences effectively. Qualifications - Bachelor’s degree in Marketing, Business, or a related field (Master’s preferred). - 5+ years of experience in marketing, with at least 2 years in a managerial role. - Proven track record of driving growth through effective marketing strategies. - Strong expertise in digital marketing tools and analytics platforms (e.g., Google Analytics, HubSpot, etc.). - Excellent communication and project management skills. - A creative and driven mindset with experience navigating through ambiguity and a desire to work in a fast-paced, results-driven environment. - A desire to learn and try new approaches/ideas and stretch boundaries. - Extreme problem-solving skills. - Familiarity with healthcare or SaaS industries is a strong plus. - East Coast residents will be preferred. Benefits - Competitive USD salary. - Flexible vacation and PTO policies. - Fully remote work opportunities. - Training, mentorship, and coaching from leadership. Company Description Medsien is a leading provider of scalable remote care management, enabling healthcare practices to enhance patient engagement, improve outcomes, and optimize operational efficiency. Hundreds of organizations trust Medsien’s unparalleled technology solutions to implement exceptional remote care management programs, personalize every interaction, and improve the lives of those who need it most. We are committed to innovation, collaboration, and the delivery of exceptional service to our clients and their patients. Based in San Francisco and venture-backed by top-tier investors, Medsien was founded to reimagine remote care management.

• Patient Enrollment: Guide patients through the enrollment process for healthcare programs, ensuring accurate and complete documentation. • Program Eligibility Assessment: Evaluate patient eligibility for specific healthcare programs based on criteria provided, such as age, medical conditions, or other qualifying factors. • Patient Consultation: Conduct comprehensive consultations with patients to gather necessary information and explain the benefits and requirements of various healthcare programs. • Documentation and Record-Keeping: Accurately document patient information, enrollment details, and program eligibility assessments in electronic health records (EHR) or other designated systems. • Follow-Up and Coordination: Monitor the progress of enrollment applications, communicate with patients, and collaborate with internal and external stakeholders to facilitate the enrollment process. • Patient Education: Provide patients with clear and concise explanations regarding healthcare programs offered by Medsien. • Compliance and Privacy: Adhere to all relevant privacy regulations, such as HIPAA, and maintain strict confidentiality of patient information. • Program Updates: Stay informed about changes, updates, and new offerings related to healthcare programs, and effectively communicate these changes to patients. • Collaborative Approach: Work closely with healthcare providers, insurance companies, social workers, and other relevant parties to ensure seamless patient enrollment.

Role Description We seek a dynamic and results-oriented Head of Marketing to lead our marketing initiatives. This individual will oversee the development and implementation of marketing campaigns, enhance our brand presence, and support our growth objectives. The ideal candidate is a strategic thinker with hands-on experience in digital marketing, content creation, analytics, and team management. As the Head of Marketing, you will: - Develop and execute comprehensive marketing strategies to enhance Medsien’s brand presence and drive growth. - Plan and manage multi-channel campaigns. - Oversee content creation to maintain a consistent brand voice. - Analyze performance metrics to optimize marketing efforts. - Collaborate closely with the sales team to align marketing initiatives with lead generation goals. - Work with product teams on go-to-market strategies for new offerings. - Manage marketing budgets, ensure ROI, and identify opportunities to expand brand reach while engaging target audiences effectively. Qualifications - Bachelor’s degree in Marketing, Business, or a related field (Master’s preferred). - 5+ years of experience in marketing, with at least 2 years in a managerial role. - Proven track record of driving growth through effective marketing strategies. - Strong expertise in digital marketing tools and analytics platforms (e.g., Google Analytics, HubSpot, etc.). - Excellent communication and project management skills. - A creative and driven mindset with experience navigating through ambiguity and a desire to work in a fast-paced, results-driven environment. - A desire to learn and try new approaches/ideas and stretch boundaries. - Extreme problem-solving skills. - Familiarity with healthcare or SaaS industries is a plus. Benefits - Competitive USD salary. - Flexible vacation and PTO policies. - Fully remote work opportunities. - Training, mentorship, and coaching from leadership. Company Description

Role Description Medsien is seeking organized, motivated, and passionate HR Operations Specialists to join our team of talented and inspiring colleagues in a fast-paced environment. As an HR Operations Specialist, you will work closely with all departments of the organization, engage with various internal stakeholders, support them in HR-related matters, and actively contribute to our organization's healthy growth. - Ensure proper documentation and adherence to our company values and practices during the recruitment process. - Manage recruitment-related reference and background checks, contract processes, and all relevant documentation. - Source and attract qualified candidates, manage job posts, and evaluate applications. - Manage end-to-end HR operations across the employee lifecycle, including personnel administration (e.g., contracts, onboarding, offboarding, transfers, time off, and leave management). - Ensure accurate and well-maintained employee records, serving as a trusted point of contact for employees on HR operations matters. - Coordinate onboarding and offboarding processes, ensuring a seamless experience through proper documentation, timely communication, and alignment with internal stakeholders. Qualifications - University degree in social sciences, management, or economics. - 2+ years experience in HR. - Competency in computer skills. - Experience working with recruiting sourcing tools, HR systems, spreadsheets, and collaborative tools. - Creative, driven, and able to navigate through ambiguity; desire to work in a fast-paced, results-driven environment. - Excellent communications, interpersonal, and presentation skills. - Perfect attention to detail. - Self-starter and a doer who can work well with individuals at all levels. - A naturally curious person who is open to new approaches/ideas and eager to learn and stretch his/her boundaries. - A people-centered approach: approachable and empathetic, go-to contact for HR questions and support. - Discretion, reliability, and a strong focus on security and privacy in handling personal data. - Ability to work typical workdays from 14:00 to 22:00 Turkey time. - Perfect English skills; both written and oral. - Residing in Istanbul city center. Benefits - Competitive salary. - Flexible vacation and PTO policies. - Fully remote work opportunities. - Training, mentorship, and coaching from leadership.