• Own the Area marketing operations strategy, roadmap, and operating model. • Improve the commercial marketing organization’s ability to execute, measure, learn, and optimize. • Serve as the Area subject matter expert for modern marketing operations, automation, analytics, and digital execution. • Identify opportunities to simplify workflows, improve speed, reduce manual effort, and increase marketing productivity. • Introduce best practices, emerging tools, and AI-enabled capabilities that improve marketing effectiveness. • Build scalable processes that support campaign execution, lead management, reporting, and sales follow-up. • Own the Area-controlled elements of the marketing technology ecosystem, including campaign workflows, lead capture, routing, nurturing, segmentation, landing pages, forms, reporting inputs, and execution processes. • Partner with Global Marketing counterparts who own or administer enterprise marketing systems and capabilities. • Work closely with IT on system governance, integrations, access, enhancements, data quality, security, and platform performance. • Translate Area business needs into clear system, data, and process requirements.

• Oversee marketing operations and ensure seamless alignment between the marketing team and manufacturing departments (print, assembly, and CNC) • Manage and supervise team members through daily huddles, one-on-ones, and structured check-ins • Streamline workflows and operational processes across marketing and production to maximise efficiency • Coordinate with department directors and cross-functional remote teams across multiple time zones • Track project timelines, deliverables, and KPIs to ensure consistent operational output and accountability

• Design, build, optimize, test, document, and continually improve CRM workflows and marketing automation systems across multiple products and brands. • Work closely with Marketing, Sales, Operations, Customer Success, Product, Executive Leadership, and Automation Specialists to ensure every customer journey is intelligent, scalable, and continuously improving. • Use AI throughout planning, workflow design, documentation, QA, troubleshooting, optimization, and continuous improvement. • Design and build marketing campaigns, automated customer journeys, email sequences, opportunity pipelines, lead nurturing systems, customer onboarding, forms, landing pages, CRM automations, internal notifications, customer segmentation, reporting dashboards. • Improve lead management, campaign performance, customer engagement, and lifecycle automation to support business growth. • Partner closely with cross-functional teams to deliver exceptional customer experiences.

Role Description We are seeking a highly organized, detail-oriented, and proactive individual to manage communications and ad deliverables with our marketing partners. This role requires an individual who can efficiently coordinate marketing campaigns in line with our guidelines, route traffic creatives to the appropriate channels, manage marketing spend and agreements, and ensure seamless execution of digital advertising campaigns. The ideal candidate should be capable of structuring new assets using provided images and copy, as well as creating and managing email campaigns within our designated emailing software. They will also be responsible for maintaining relationships with existing marketing partners while ensuring campaigns remain fresh, innovative, and aligned with company standards. A strong preference will be given to candidates with experience in email marketing, proficiency in HTML, and graphic design capabilities. The successful candidate must be able to work in a fast-paced environment, manage multiple projects simultaneously, and maintain a high standard of accuracy, speed, and efficiency. Qualifications - A bachelor's degree in marketing, communications, business, or a related field is preferred but not required. - Minimum 2-4 years in digital marketing, email marketing, or advertising operations. Requirements - Proficiency in email marketing platforms (Klaviyo, CleverTap, Mailchimp, etc.). - Working knowledge of HTML and CSS for email and landing page design. Experience with Webflow is strongly preferred. - Experience with Google Analytics (Tagging), Facebook Business Manager, and ad tracking tools. - Basic graphic design skills (Adobe Photoshop, Canva, or similar software). - Familiarity with AI-assisted tools (e.g., ChatGPT, Claude, or similar) to generate, refine, and QA marketing creatives, email copy, and campaign variations. - Strong ability to interpret data and generate actionable insights. - Experience with A/B testing and performance optimization. - Working knowledge of digital advertising fundamentals (CPC, CPM, CPA, CTR, ROAS). - Strong written and verbal communication skills. - Exceptional organizational skills with the ability to handle multiple projects simultaneously. Benefits - We are a 100% remote-first, global company. - A competitive compensation package. - Generous perks & benefits to team members. - Participation in the Company's equity plan (for full-time team members). - Individual bonuses in accordance with our Company Bonus Program. - Work with energetic, passionate, and results-driven people. - Celebrate team members' personal and work milestones. - Remote social activities, including virtual coffee buddies. - Bonus.ly as a way to recognize and reward team members for their hard work and commitment. - Weekly Wednesday Get Stuff Done Days (No Meetings). - Open PTO, generous Company Holidays, and Wellness Days (for full-time team members).