• Design, build, optimize, test, document, and continually improve CRM workflows and marketing automation systems across multiple products and brands. • Work closely with Marketing, Sales, Operations, Customer Success, Product, Executive Leadership, and Automation Specialists to ensure every customer journey is intelligent, scalable, and continuously improving. • Use AI throughout planning, workflow design, documentation, QA, troubleshooting, optimization, and continuous improvement. • Design and build marketing campaigns, automated customer journeys, email sequences, opportunity pipelines, lead nurturing systems, customer onboarding, forms, landing pages, CRM automations, internal notifications, customer segmentation, reporting dashboards. • Improve lead management, campaign performance, customer engagement, and lifecycle automation to support business growth. • Partner closely with cross-functional teams to deliver exceptional customer experiences.

Role Description We are seeking a highly organized, detail-oriented, and proactive individual to manage communications and ad deliverables with our marketing partners. This role requires an individual who can efficiently coordinate marketing campaigns in line with our guidelines, route traffic creatives to the appropriate channels, manage marketing spend and agreements, and ensure seamless execution of digital advertising campaigns. The ideal candidate should be capable of structuring new assets using provided images and copy, as well as creating and managing email campaigns within our designated emailing software. They will also be responsible for maintaining relationships with existing marketing partners while ensuring campaigns remain fresh, innovative, and aligned with company standards. A strong preference will be given to candidates with experience in email marketing, proficiency in HTML, and graphic design capabilities. The successful candidate must be able to work in a fast-paced environment, manage multiple projects simultaneously, and maintain a high standard of accuracy, speed, and efficiency. Qualifications - A bachelor's degree in marketing, communications, business, or a related field is preferred but not required. - Minimum 2-4 years in digital marketing, email marketing, or advertising operations. Requirements - Proficiency in email marketing platforms (Klaviyo, CleverTap, Mailchimp, etc.). - Working knowledge of HTML and CSS for email and landing page design. Experience with Webflow is strongly preferred. - Experience with Google Analytics (Tagging), Facebook Business Manager, and ad tracking tools. - Basic graphic design skills (Adobe Photoshop, Canva, or similar software). - Familiarity with AI-assisted tools (e.g., ChatGPT, Claude, or similar) to generate, refine, and QA marketing creatives, email copy, and campaign variations. - Strong ability to interpret data and generate actionable insights. - Experience with A/B testing and performance optimization. - Working knowledge of digital advertising fundamentals (CPC, CPM, CPA, CTR, ROAS). - Strong written and verbal communication skills. - Exceptional organizational skills with the ability to handle multiple projects simultaneously. Benefits - We are a 100% remote-first, global company. - A competitive compensation package. - Generous perks & benefits to team members. - Participation in the Company's equity plan (for full-time team members). - Individual bonuses in accordance with our Company Bonus Program. - Work with energetic, passionate, and results-driven people. - Celebrate team members' personal and work milestones. - Remote social activities, including virtual coffee buddies. - Bonus.ly as a way to recognize and reward team members for their hard work and commitment. - Weekly Wednesday Get Stuff Done Days (No Meetings). - Open PTO, generous Company Holidays, and Wellness Days (for full-time team members).

Role Description As our Keap/Infusionsoft Automation Specialist, you'll design, build, optimize, test, document, and continually improve CRM workflows and marketing automation systems across multiple products and brands. - Design and build marketing campaigns, automated customer journeys, email sequences, opportunity pipelines, lead nurturing systems, customer onboarding, forms, landing pages, CRM automations, internal notifications, customer segmentation, and reporting dashboards. - Improve lead management, optimize campaign performance, increase customer engagement, reduce manual work, improve lifecycle automation, and support business growth. - Leverage AI to improve workflow architecture, campaign planning, documentation, QA, testing, troubleshooting, customer journey mapping, reporting, process optimization, and knowledge management. - Partner closely with Marketing, Sales, Operations, Customer Success, Product, Executive Leadership, Automation Specialists, and Designers to deliver exceptional customer experiences. - Continuously improve CRM performance, increase automation maturity, strengthen customer journeys, improve documentation, and reduce operational complexity. Qualifications - 3+ years of hands-on Keap (formerly Infusionsoft) experience. - Experience building advanced marketing automation campaigns. - Strong understanding of CRM systems and customer lifecycle marketing. - Experience creating email campaigns, forms, landing pages, and automation sequences. - Strong troubleshooting capability. - Excellent written and verbal English communication skills. - Outstanding organizational capability. - Exceptional attention to detail. - Ability to work independently within a fully remote environment. Requirements - Experience using AI for campaign planning, workflow architecture, documentation, QA, reporting, customer segmentation, marketing optimization, technical troubleshooting, prompt engineering, and workflow improvement. - Experience using ChatGPT and modern AI productivity tools is expected. Benefits - Monthly Base Compensation: USD $1,000–$1,500 per month, depending on your Keap/Infusionsoft expertise, automation capability, AI proficiency, systems thinking, and overall alignment with the role. - Performance Incentives: Monthly KPI and performance incentives based on automation quality, customer journey improvements, campaign performance, AI innovation, operational excellence, and measurable business outcomes. Company Description At Human Intelligence, we're building a future where artificial intelligence helps people better understand themselves, better understand each other, and ultimately create a happier, healthier, and more connected world. - We believe technology should remove friction, automate repetitive work, and create better human experiences. - Every customer journey, campaign, email, automation, CRM pipeline, marketing sequence, and interaction is an opportunity to create exceptional experiences through intelligent systems.

Role Description Findex is looking for a Marketing AI Ops Engineer to join on a 12-month max-term contract, open to candidates anywhere in Australia. This role is for a technically strong builder who thrives in lean, high-autonomy environments. You will own the full AI and automation engineering layer of the ANZ marketing function, architecting, building and deploying the agents and integrations that augment what the marketing team can do and at what scale. If you are an engineer with a marketing background who wants to apply serious technical capability to a marketing problem that is genuinely unsolved, this is the role. - Architect, build and deploy AI automations and agents end-to-end across the full marketing function, holding both the design decisions and the operational execution. - Design and operate AI agents that absorb routine, rule-based work from across the marketing team, augmenting the function's output without growing headcount. - Build, monitor and maintain the marketing connector stack, designing clean data flows between platforms and ensuring the AI and automation layer sits on healthy architectural foundations. - Deploy automated marketing outputs in production, owning end-to-end execution of scheduled workflows, campaign launches and content pipelines. - Embed brand voice, accuracy and compliance into AI outputs, building evaluation, monitoring and guardrails so automated work meets the firm's standards at scale. - Lift the AI capability of the broader marketing team through prompt libraries, shared workflows and internal training, reducing single-point dependency over time. Qualifications - Hands-on experience working across multiple marketing disciplines with a practical understanding of how each function operates and contributes to commercial outcomes. - Proven experience across software engineering, data engineering, MarTech engineering or automation engineering, with hands-on exposure to building for or alongside a marketing function. - Demonstrated experience designing and operating production AI or automation architectures at scale, including agent orchestration, integration patterns, observability and data flow design. - Hands-on experience building and deploying agentic or LLM-assisted workflows in a commercial setting, across a range of platforms, including prompt engineering, evaluation and guardrails. - Strong API integration capability across SaaS marketing platforms, with working knowledge of CRM, analytics, ad platforms, CMS and event tooling. - A builder's mindset, equally comfortable at the architectural level and pushing the button on production outputs. - Tertiary qualification in Computer Science, Software Engineering, Data Engineering, Marketing or a related field, or equivalent practical experience. Requirements - Strong written communication skills for documentation and internal capability-building. Benefits - Genuine technical ownership in a lean, high-autonomy environment. - Flexible working arrangements with the freedom to work from anywhere in Australia. - Exposure to a complex, integrated marketing function operating at national scale. - Structured learning and development opportunities to stay at the forefront of AI and marketing technology. - Collaborative team culture with access to Findex's national network of professionals across advisory, wealth and accounting. - Meaningful community impact through the Findex Community Fund.