Role Description As our Keap/Infusionsoft Automation Specialist, you'll design, build, optimize, test, document, and continually improve CRM workflows and marketing automation systems across multiple products and brands. - Design and build marketing campaigns, automated customer journeys, email sequences, opportunity pipelines, lead nurturing systems, customer onboarding, forms, landing pages, CRM automations, internal notifications, customer segmentation, and reporting dashboards. - Improve lead management, optimize campaign performance, increase customer engagement, reduce manual work, improve lifecycle automation, and support business growth. - Leverage AI to improve workflow architecture, campaign planning, documentation, QA, testing, troubleshooting, customer journey mapping, reporting, process optimization, and knowledge management. - Partner closely with Marketing, Sales, Operations, Customer Success, Product, Executive Leadership, Automation Specialists, and Designers to deliver exceptional customer experiences. - Continuously improve CRM performance, increase automation maturity, strengthen customer journeys, improve documentation, and reduce operational complexity. Qualifications - 3+ years of hands-on Keap (formerly Infusionsoft) experience. - Experience building advanced marketing automation campaigns. - Strong understanding of CRM systems and customer lifecycle marketing. - Experience creating email campaigns, forms, landing pages, and automation sequences. - Strong troubleshooting capability. - Excellent written and verbal English communication skills. - Outstanding organizational capability. - Exceptional attention to detail. - Ability to work independently within a fully remote environment. Requirements - Experience using AI for campaign planning, workflow architecture, documentation, QA, reporting, customer segmentation, marketing optimization, technical troubleshooting, prompt engineering, and workflow improvement. - Experience using ChatGPT and modern AI productivity tools is expected. Benefits - Monthly Base Compensation: USD $1,000–$1,500 per month, depending on your Keap/Infusionsoft expertise, automation capability, AI proficiency, systems thinking, and overall alignment with the role. - Performance Incentives: Monthly KPI and performance incentives based on automation quality, customer journey improvements, campaign performance, AI innovation, operational excellence, and measurable business outcomes. Company Description At Human Intelligence, we're building a future where artificial intelligence helps people better understand themselves, better understand each other, and ultimately create a happier, healthier, and more connected world. - We believe technology should remove friction, automate repetitive work, and create better human experiences. - Every customer journey, campaign, email, automation, CRM pipeline, marketing sequence, and interaction is an opportunity to create exceptional experiences through intelligent systems.

Role Description Findex is looking for a Marketing AI Ops Engineer to join on a 12-month max-term contract, open to candidates anywhere in Australia. This role is for a technically strong builder who thrives in lean, high-autonomy environments. You will own the full AI and automation engineering layer of the ANZ marketing function, architecting, building and deploying the agents and integrations that augment what the marketing team can do and at what scale. If you are an engineer with a marketing background who wants to apply serious technical capability to a marketing problem that is genuinely unsolved, this is the role. - Architect, build and deploy AI automations and agents end-to-end across the full marketing function, holding both the design decisions and the operational execution. - Design and operate AI agents that absorb routine, rule-based work from across the marketing team, augmenting the function's output without growing headcount. - Build, monitor and maintain the marketing connector stack, designing clean data flows between platforms and ensuring the AI and automation layer sits on healthy architectural foundations. - Deploy automated marketing outputs in production, owning end-to-end execution of scheduled workflows, campaign launches and content pipelines. - Embed brand voice, accuracy and compliance into AI outputs, building evaluation, monitoring and guardrails so automated work meets the firm's standards at scale. - Lift the AI capability of the broader marketing team through prompt libraries, shared workflows and internal training, reducing single-point dependency over time. Qualifications - Hands-on experience working across multiple marketing disciplines with a practical understanding of how each function operates and contributes to commercial outcomes. - Proven experience across software engineering, data engineering, MarTech engineering or automation engineering, with hands-on exposure to building for or alongside a marketing function. - Demonstrated experience designing and operating production AI or automation architectures at scale, including agent orchestration, integration patterns, observability and data flow design. - Hands-on experience building and deploying agentic or LLM-assisted workflows in a commercial setting, across a range of platforms, including prompt engineering, evaluation and guardrails. - Strong API integration capability across SaaS marketing platforms, with working knowledge of CRM, analytics, ad platforms, CMS and event tooling. - A builder's mindset, equally comfortable at the architectural level and pushing the button on production outputs. - Tertiary qualification in Computer Science, Software Engineering, Data Engineering, Marketing or a related field, or equivalent practical experience. Requirements - Strong written communication skills for documentation and internal capability-building. Benefits - Genuine technical ownership in a lean, high-autonomy environment. - Flexible working arrangements with the freedom to work from anywhere in Australia. - Exposure to a complex, integrated marketing function operating at national scale. - Structured learning and development opportunities to stay at the forefront of AI and marketing technology. - Collaborative team culture with access to Findex's national network of professionals across advisory, wealth and accounting. - Meaningful community impact through the Findex Community Fund.

• Keep the marketing team on track: follow up on deliverables, flag delays, push for strategic focus over reactive work • Build and maintain marketing trackers/systems • Co-develop marketing strategy and priorities • Turn marketing goals into clear plans and priorities the team can execute • Coordinate handoffs between marketing, sales, and any other relevant Dashlabs teams • Possibly assist with DASHCON (November) pre-event coordination and logistics • Potential for conversion to paid part-time or full-time role based on performance and company needs

Role Description We run a lot of campaigns across a team with a lot of moving parts. What we need is someone who can hold the whole picture in their head and make sure every piece actually ships, on time and to standard. Right now execution depends too much on individuals remembering what's due. We want a system, and a person who owns it. This is a marketing operations role that also guides the marketing function. You are the person who builds the campaign calendar, runs the board, and keeps the whole team moving in step. You are also a marketer in your own right, someone who knows how to plan a campaign, run it, and read the data afterwards. Half of the job is not letting a single ball drop. The other half is knowing which balls are worth throwing in the first place. What You’ll Own - Running the machine - Build and manage the campaign calendar. Everything the team is putting out should live in one place, with clear dates and owners. - Run a kanban board that reflects the real state of every campaign, so anyone can see what's in progress, what's blocked, and what's next. - Set up execution checklists for every campaign that goes out, so nothing ships half-finished and quality doesn't depend on who happened to be paying attention. - Keep all the moving parts of the team working in unison. Chase the handoffs, spot the gaps before they become problems, and make sure the right people are doing the right things at the right time. - Marketing - Plan and run campaigns end to end. You understand the mechanics, not just the scheduling. - Audit data from campaigns. Pull the numbers, work out what performed and what didn't, and feed that back into the next round. - Set strategy for campaigns. Know why we're running something and what good looks like before it goes out. - Leading the team - Run the marketing execution A to Z, from planning through execution to review, and keep it performing. - Set the standards and the cadence the rest of the team works to. - Grow the processes over time rather than just holding them steady. Qualifications - You're a seasoned marketing project manager. You understand every moving part of a campaign in detail, and you have the tenacity to make sure execution actually happens at that level of detail. - You're equal parts marketer and project manager. You know how to run a campaign, audit the data, and strategise, and you also have the instinct that won't let anything slip. - You can run a whole team, not just a task list. You keep people aligned and performing without needing to be told where the gaps are. - You're organised to the point that it's second nature. Calendars, boards, checklists, and follow-ups are how you think, not extra admin you tolerate. - You do well when you're measured on what the team ships rather than hours logged, and you're comfortable building processes from scratch and improving the ones already in place. - You are comfortable with agentic marketing, and optimising marketing using the latest AI tools and methods. Nice to Have - Brand marketing experience - Time as a head of marketing or marketing lead - A background in TradFi - Startup experience, and the comfort with ambiguity and pace that comes with it How We Work We're remote-first and mostly async. What matters is the outcome, not the hours. You'll have real ownership of how the marketing team runs, and you'll be expected to build the systems that keep it running rather than wait for them to appear. If you like bringing order to a lot of moving parts and holding a team to a high standard, this is the job.