Servbank is a different kind of company. We do business in a different way. And we’re on a mission to Grow Happiness.
Compliance Testing Manager
Location
United States
Posted
1 day ago
Salary
$82.6K - $96.7K / year
Seniority
Senior
Job Description
Compliance Testing Manager
Servbank
• Own and execute a risk-based compliance testing program throughout the Bank, • including testing of banking, lending, and servicing operations. • Maintain a dynamic testing schedule that reflects regulatory changes, emerging risks, business priorities, and identified issues. • Develop and perform testing aligned with applicable regulatory requirements, including CFPB, FHA, VA, agency guidelines, and state regulations. • Assess processes and controls at both the loan and operational level, evaluating not only compliance outcomes but also the effectiveness of control design and execution. • Identify control gaps and root causes, partnering with business leaders to implement and validate corrective actions. • Monitor remediation efforts, escalate material risks as appropriate, and support ongoing regulatory readiness efforts across the organization. • Prepare concise, actionable reporting for Compliance, Risk, and executive leadership.
Job Requirements
- 3–6 years mortgage servicing compliance, audit, or testing experience; loan origination and banking experience preferred, but servicing experience is essential to the success of this role
- Hands-on experience executing compliance testing or audits (not just policy work)
- Experience designing or enhancing a testing program (even informally)
- Strong understanding of servicing regulations (Reg X, Reg Z, FDCPA concepts, agency guidelines)
- Ability to analyze loan-level data and identify control gaps
- Knowledge of MSP desired.
- Familiarity with Microsoft Office products.
- A strong understanding of Microsoft Excel is recommended.
- Advanced Excel skills desired; experience with data visualization tools is a plus.
- Strong balance of strategic planning and hands-on execution are required.
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