• Meets established sales quotas on monthly, quarterly, and annual basis • Utilizes Trucordia sales and marketing tools to execute results-oriented activities such as cold calls, in-person appointments, and prospect presentations to close new business • Acts as subject matter expert to master chosen area of focus/specialization to ensure highest probability of long-term success • Continually manages a book of business to support high renewal rates • Collaborates with Client Service to analyze renewal business and place new business accounts • Works closely with less seasoned Producers to mentor the sales and production cycle to ensure success • Maintains a notable book of business worth $500,000 in agency commissions/revenue year-over-year • Follows Trucordia sales methodologies and best practices, including proper use of Trucordia tools and sales management platform

• Meets established sales quotas on monthly, quarterly, and annual basis. • Utilizes Trucordia sales and marketing tools to execute results-oriented activities such as cold calls, in-person appointments, and prospect presentations to close new business. • Acts as subject matter expert to master chosen area of focus/specialization to ensure highest probability of long-term success. • Continually manages a book of business to support high renewal rates. • Collaborates with Client Service to analyze renewal business and place new business accounts. • Works closely with less seasoned Producers to mentor the sales and production cycle to ensure success. • Maintains a notable book of business worth $500,000 in agency commissions/revenue year-over-year. • Follows Trucordia sales methodologies and best practices, including proper use of Trucordia tools and sales management platform.

• Plans, directs, coordinates, and/or budgets all internal activities related to OSP engineering and Broadband production services with a proactive management approach • Manages assigned client OSP engineering and Broadband production projects from initiation through final delivery • Collaborates with Project Managers to define project scope, identify out-of-scope activities, establish schedules, and ensure client expectations are met • Provides leadership and technical oversight for the OSP engineering team, including training, mentoring, workflow management, and professional development • Serves as the technical subject matter expert for OSP fiber network engineering, design, and construction deliverables • Oversees the design and engineering of outside plant fiber optic networks for residential, commercial, municipal, and broadband service provider deployments • Reviews and approves construction drawings, fiber routing plans, splice diagrams, and related engineering documentation • Ensures service orders are accurately interpreted and translated into engineering and construction deliverables • Oversees field survey activities and validates existing infrastructure for incorporation into new network designs • Manages all QA/QC activities for engineering and production deliverables to ensure compliance with company, client, and industry standards • Identifies and manages project risks, escalates issues appropriately, and recommends solutions to minimize impacts to cost, schedule, and quality • Coordinates with cross-functional teams, third-party vendors, municipalities, utilities, and external stakeholders as required • Maintains engineering records, project documentation, and design standards in accordance with company and client requirements • Develops, implements, and continually improves production workflows, design standards, best practices, and quality management procedures • Collaborates with Sales, IT, Finance, and Operations teams to support reporting, resource planning, pricing, and business growth initiatives • Provides timelines, forecasts, resource planning, and workload management across multiple projects and clients • Executes advanced engineering and production assignments requiring extensive technical expertise and independent decision-making

• Analyze the performance of existing creative to understand what is working and not working in the market • Track competitor messaging and creative trends across the behavioral health and broader DTC healthcare landscape • Mine intake data and free-text fields for language, pain points, and patterns that can directly inform creative • Stay plugged into social media trends and platform shifts (TikTok, Instagram, Reels, etc.) to spot what’s resonating in real time • Build and refine audience archetypes, personas, and segments to guide performance marketing direction • Translate research and audience insights into creative briefs and concepts • Produce a steady cadence of 5–10 new assets per week across formats including video, UGC-style content, static, and more • Use AI tools and other modern production tools to move fast without sacrificing quality • Manage multiple deliverables at once, prioritizing based on performance data and business needs • Partner with performance marketing to test, iterate, and double down on what’s working