Title: DWS Program Coordinator, WA Location: United States Job ID 2026-1665 Job Description: WebMD Health Services is part of the WebMD family. We have been designing well-being programs for employers and health plans for over 20 years. Our mission is to empower organizations and their populations to improve well-being through personalized, strategic partnerships. Overview: WebMD Health Services (WHS) is a division of WebMD whose mission is to provide expert guidance that inspires people to take charge of their health. We do this by helping people understand their health risks, make smart health care decisions, and take active steps toward living healthier lives. Our health, well-being and dedicated services power programs from employers, health plans and government organizations and are delivered online, onsite, and telephonically. Learn more at webmdhealthservices.com. WebMD is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. Position Description: The Dedicated Well-being Program Coordinator (PC) will work collaboratively with the designated client’s health promotion team to raise awareness of the onsite program and the WebMD products and services that support it. This full-time position is remote, and located in the Seattle, Washington area with travel to worksites weekly to raise awareness, host events and implement programs. This role requires weekly travel up to 4 days per week to regional worksites. All travel is conducted during standard work hours. No overnight stays or weekend travel is required. The PC is responsible for client satisfaction, retention, and reference-ability. They will act as a customer advocate, as well as a point of contact with senior client stakeholders to increase participant engagement and maximize value delivered through the WebMD relationship. They will engage in program coordination and promotion duties and can provide support for program planning, strategy, and impact assessment. The PC will proactively identify opportunities for service delivery enhancement and improvement. As opportunities are identified, the PC will work with other Client Services team members to improve processes and develop new solutions. The successful candidate will have a background in a health-related field (Examples: health promotion, exercise physiology, and/or nutrition). In this role you will: - Increase awareness and engagement in client-wide well-being offerings. - Provide referrals to appropriate resources for participants. - Assist with building a culture of health through offering programs at worksites. - Assist with the day-to-day delivery of the well-being program with direction from the client and WebMD account team. - Establish relationships and buy-in from key stakeholders. - Manage and support the Well-being Champion Network, including assisting with events, initiatives, reporting and promotions. - Provide ongoing project management for onsite programs and promotional events. - Track and report on all participant-facing activities (Examples: tabling events, champion support). - Work closely with internal and client teams to provide ongoing program performance review and support. - Create meaningful and engaging content for promotional support of the client’s well-being program. - Coordination of meetings and other communications (internal and external). - Develop and maintain schedules necessary to support the successful execution of client health education programs. - Assist the client and internal account team with other tasks as needed. Qualifications, skills, and experience: - BA/BS required. - Minimum of 2 years’ Wellness Coordinator or similar experience required. - Demonstrated ability to successfully manage multiple relationships with multiple client stakeholders in a dynamic environment. - Experience managing Wellness Champion Networks. - Strong verbal and written communication skills. - Strong program planning and reporting skills. - Strong content creation and presentation skills. - Familiarity with Google Workspace, Canva, and the Microsoft Office suite including Word, PowerPoint, and Excel. Preferred: - Professional Certification from National Wellness Institute (NWI), The National Commission for Health Education Credentialing (NCHEC), or the equivalent certification. Note: This is an hourly role: $24.00 - $27.00 hr. As a member of WebMD Health Services, you may have access to confidential and sensitive information (including Protected Health Information) that will require you to follow additional protocols to ensure the security of our data. As a core requirement, you must implement and act in accordance with the organization’s information security policies; protect assets from unauthorized access, disclosure, modification, destruction or interference; execute security processes or activities; and report security events or potential events or other security risks to the appropriate parties within the organization.

• Manage end-to-end release cadences for both DataHub Core (OSS) and our Managed Cloud • Coordinate cross-functional teams including engineering, product, QA, DevOps, documentation, and customer success • Define Quality Gates: Establish the "Go/No-Go" criteria that ensure every release is rock-solid • Build Automation: Design the dashboards and runbooks that turn manual release chaos into a streamlined machine • Risk Mitigation: Identify breaking changes and dependency conflicts before they hit production • Serve as the central point of contact for all release-related questions and updates • Facilitate release retrospectives and drive continuous improvement initiatives

• Drive the end-to-end software development lifecycle (SDLC) for Stord’s core WMS and TMS • Lead technical design and architectural discussions • Act as a strategic partner to operations leadership • Develop the software architecture required to support dynamic task interleaving • Lead the software programs required to evolve our WMS capabilities into a fully functioning Warehouse Execution System (WES)

Role Description The Senior Manager, IT Project Manager will lead complex IT delivery efforts across the software development lifecycle for the energy efficiency and utility sectors. This role is responsible for: - Establishing operational objectives - Directing project teams - Managing delivery performance - Ensuring technology solutions support client, contract, and business objectives This individual will serve as a senior delivery leader, trusted client partner, and subject matter expert in: - IT project execution - System implementation - Governance - Risk management - Operational improvement This role requires the ability to operate with significant independence, influence across functional areas, manage complex client and vendor relationships, and ensure adherence to: - Scope - Schedule - Budget - Staffing - Quality - Performance expectations Qualifications - Demonstrated experience establishing project plans, delivery governance, performance metrics, budgets, schedules, staffing plans, and operational work plans. - Demonstrated consulting experience, including client-facing delivery, stakeholder management, executive communication, and expectation management. - Experience identifying, managing, and escalating project risks, financial risks, scope changes, dependencies, and delivery barriers. Requirements - Lead end-to-end delivery of complex IT projects, programs, and operational workstreams within the energy efficiency and utility sectors. - Establish operational objectives, work plans, delivery priorities, staffing plans, and performance expectations for project teams. - Provide leadership to managers, business analysts, technologists, vendors, subcontractors, and cross-functional teams responsible for technology delivery. - Own project and portfolio execution across scope, schedule, budget, risk, quality, communications, change control, and stakeholder management. - Serve as a senior escalation point for complex delivery issues, competing priorities, client concerns, vendor challenges, and cross-functional dependencies. - Develop methods, techniques, metrics, and evaluation criteria to measure project performance, team effectiveness, risk exposure, and delivery outcomes. - Partner with client stakeholders, ICF leadership, subject matter experts, and delivery teams to define business needs, shape expectations, and drive technology-enabled solutions. - Influence decision-making across functional areas, client teams, vendors, and internal leadership to achieve program and business objectives. - Identify project risks, financial risks, operational risks, and delivery barriers. Develop mitigation strategies and response plans. - Provide strategic direction on IT governance, system documentation, requirements management, testing, implementation planning, release readiness, and post-launch stabilization. - Lead continuous improvement efforts that strengthen delivery processes, increase operational efficiency, improve quality, and reduce delivery risk. - Support business growth by identifying opportunities to expand ICF’s capabilities, improve client service, strengthen delivery models, and support proposal or contract-related activities as needed. - Proactively escalate risks, ensure project budgets are being tracked and monitored. - Assist in the preparation of proposal content and pricing. - Assist IT Director in developing accurate projections of revenue forecasts, estimated profitability, and estimated margins. - Manage a team of analysts with responsibilities over employee development, retention, and onboarding. - Assist the IT Director in hiring and training new team members. - Identify opportunities for expanded work with existing clients as well as cross-selling opportunities. - Mentor, coach, and develop team members, including managers, senior analysts, and individual contributors, to support professional growth and expanded responsibilities. - Foster an inclusive, collaborative, accountable, and high-performing team culture. - Present project status, risks, decisions, recommendations, and performance updates to client stakeholders, ICF leadership, vendors, and cross-functional teams. Benefits - Flexible workplace arrangements and work-life balance - Donation matching and volunteer opportunities - Tuition reimbursement - Access to professional development resources - 401k matching - Employee Stock Purchase Plan - And many, many more: Ask your recruiter for more details. Company Description ICF is a global advisory and technology services provider, combining unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.