• Provides highly visible customer support through the performance of on-site installation • Oversees any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems • Checks out and approves operational quality of system equipment • Instructs customers in the operation and maintenance of the system • Serves as company liaison with customer on administrative and technical matters for assigned projects

• Develop a strong technical understanding of specified products (under the SBD/DEWALT brands), how they are used in construction and how they are designed in accordance with current building codes • Establish relationship with key Owners/design teams within SBD focus verticals, in the US, and cultivate strong Client Owner Relations • Influence designers, architects and engineers to specify fasteners in their corporate standards through regular scheduled visits, education and technical communication showing the value of DEWALT solutions with code approved products • Collaborate with cross-functional teams (sales, product, engineering, marketing) to deliver customized solutions that address complex owner and end-user needs and provide expert guidance on product selection and application • Hold regular technical presentations and training seminars for design professionals related to the design of SBD/DEWALT products with a focus on testing details, product performance, strength design calculations, applications and code requirements • Use technical knowledge of products to support and build sales on specification and conversion in conjunction with local field engineers and sales teams and provide technical job-site support as needed • Aid in the specification of proprietary anchor solutions for clients and communicate customer feedback for future product developments to product managers • Ensure that designs and submittals generated by contractors are approved by architects, engineers & owners • Represent DEWALT at industry events, trade shows, and key meetings, positioning the company as a trusted partner for national accounts • Develop and maintain client records in CRM tool

Role Description The Senior LIMS Functional Consultant / Business Analyst supports Valvoline Global’s laboratory and quality operations by translating business needs into effective LIMS (Laboratory Information Management) solutions. This role partners closely with laboratory users, business stakeholders, IT teams, vendors, and an internal LIMS programmer to deliver enhancements, resolve issues, implement new sites, and drive continuous improvement. The position is responsible for: - Requirements gathering - Laboratory workflow analysis - Functional specifications - Testing/UAT coordination - Documentation - Training support - Production support This role requires strong LIMS/LIMS functional knowledge, business relationship skills, analytical problem solving, and the ability to bridge business needs with technical delivery. Qualifications - Bachelor’s degree in Computer Science, Information Systems, Business, Laboratory Science, Chemistry, Engineering, or a related field required. - Equivalent experience may be considered where appropriate. - Minimum of 7 years of experience as a business analyst, functional consultant, application analyst, systems analyst, or similar role supporting enterprise business applications. - Preferred experience includes: - 5+ years of hands-on STARLIMS or similar LIMS (LabWare, SampleManager, LabVantage, etc.) experience. - Experience supporting laboratories, quality, manufacturing, product testing, R&D, or related business processes. - Experience working directly with business users to analyze workflows, document requirements, and implement process/system improvements. - Experience writing functional specifications, process flows, user stories, test scripts, acceptance criteria, and support documentation. - Experience collaborating with application developers, programmers, database resources, infrastructure teams, vendors, and managed service providers. - Basic SQL experience for data analysis, troubleshooting, validation, and issue investigation. - Preferred: experience implementing or rolling out LIMS or another LIMS solution to new sites. - Preferred: 2+ years of experience with SAP QM processes, integrations, or support. - Preferred: experience supporting integrations between LIMS and ERP, laboratory instruments, middleware, reporting tools, databases, or other enterprise applications. Requirements - Strong functional knowledge of LIMS or similar LIMS applications. - Understanding of laboratory workflows, sample/test lifecycle, quality processes, reporting needs, and laboratory data management. - Ability to gather, analyze, and document business and functional requirements. - Ability to translate business needs into functional specifications, user stories, process flows, acceptance criteria, and test scenarios. - Ability to partner effectively with LIMS programmers and technical resources without needing to be the primary developer. - Basic SQL knowledge for troubleshooting, data review, validation, and issue analysis. - Strong analytical and problem-solving skills. - Strong written and verbal communication skills. - Ability to communicate complex information to both technical and non-technical audiences. - Strong business relationship management skills. - Ability to manage multiple priorities, projects, support issues, and enhancement requests. - Understanding of incident, problem, change, release, and service management processes. - Ability to work independently under general supervision and use sound judgment to resolve complex issues. - Ability to work in a fast-paced environment with competing priorities. - Strong documentation skills, including process documentation, support procedures, functional specifications, and training materials. Preferred Knowledge and Skills - Experience with LIMS configuration, administration, workflows, reports, or master data. - Experience supporting LIMS upgrades, enhancements, integrations, or site deployments. - Experience with SAP QM or related quality management processes. - Experience with laboratory instruments, data capture, reporting tools, middleware, or enterprise integrations. - Experience with Agile delivery methods, DevOps practices, Jira, Azure DevOps, or similar tools. - Experience with validation, audit readiness, data integrity, security, and controlled change management practices. - Experience creating end-user training materials or supporting training sessions. - Familiarity with Office 365 tools, including Word, Excel, Outlook, Teams, SharePoint, and PowerPoint. Working Conditions / Physical Requirements / Travel Requirements - Remote w/travel as needed 0-10%

Role Description Mission Staff - Mission / Authority: Through both training and direct field ministry experience, learn how to lead and participate in effective Young Life ministry. - Ministry Functions: - Spiritual Development: “Following Jesus” includes prayer and spiritual disciplines, fellowship, growth and health and church relationships. - Develop a yearly personal growth plan that fosters a vibrant spiritual life including time for solitude, retreat, reflection, prayer and a sincere commitment to understanding God’s Word. - Seek and maintain relationships and disciplines, in the context of active participation in a church community. - Actively participate in the spiritual life of the Young Life community. - Lead teams and individuals in spiritual development. - Leadership Development: “Equipping leaders, committee and staff” includes key volunteer care, recruiting, team building and training, supervision and vision casting. - Meet with your volunteer leaders and area leadership on a regular basis. - Learn to recruit and train new leaders to build a leadership team that reflects the community. - Model excellence in contact work, club, Campaigners and camping to other leaders. - Assist in training leaders, team leaders and committee how to work effectively in teams and develop a yearly ministry strategy. - Resource Development: “Fueling the ministry” includes events, major donor care, public relations (branding) and TDS team. - Raise financial support as directed and maintain good donor care practices. - Communicate ministry updates and progress to personal donor partners. - Observe and learn to network and develop strategic relationships with key adults in the community, including: principals, pastors, parents, potential committee members as assigned by the area director. - Assist with camp fundraisers. - Direct Ministry: “Proclaiming and modeling” includes contact work, club, Campaigners and camp. - Actively engage in all three levels of contact work. - Lead a team to plan and conduct a new or existing Young Life club and Campaigners/discipleship ministry with excellence. - Lead a team to implement a summer and school-season camping strategy for a ministry. - Serve on a summer assignment at a Young Life camp each year. - Ministry Support: “Taking care of business” includes accounting, administration, communication (internal), data management and strategic plan. - Adhere to all Young Life policies and procedures and maintain professionalism concerning office hours, dress, conduct and time management. - Manage finances with stewardship, accountability and transparency using the mission-wide applications. - Maintain accurate information on kids, leaders and donors for area records. - Provide clear, prompt, appropriate and professional communication to everyone involved in ministry. - Set yearly strategic ministry plan and initiatives to reach every kid; review them on a regular basis. - Perform other duties as assigned and congruent with gifts, experience and area needs. - Training: - Missionwide Training: None is required. RTD training events such as New Staff Training, Winter Training, Focus Conferences and Young Life University are available on a request basis with approval of the regional director. - Regional Training: There is no mission-wide regional-level training curriculum. At the regional director’s prerogative, certain regional training events may be required. - Area Training: Actively engage in training provided by area leadership. - Individualized training supervised by the area director designed to develop personal spiritual maturity and enhance personal character. - Individualized program to learn and gain competency in ministry skills (e.g., The 5 C’s). - Become familiar with area strategy and ministry health as assigned by the area director. - Introduction to personal fund-raising principles including familiarity with Basic Elements for Part-time staff. Qualifications - Proven relational skills with both kids and adults. - Demonstrated verbal and written communication skills. - Ability to maintain confidentiality. Requirements - College degree preferred. Benefits - --