JBT Marel

• Field Service Technician to perform customer site visits for new equipment installation and post-install servicing of the equipment • Visits shall involve pre-installation • installation • startup of equipment • training • instructing the customer operators and maintenance teams on the function and safety of the equipment • including all post-installation support • technical support • equipment servicing • emergencies • and planned maintenance/upgrades • Assist and aid Engineering and Sales in connection with the company's line of equipment • Work shall be documented and presented in connection with all installation • service work • and the calls received to assist in troubleshooting issues

Role Description The Manager, Sales & Service Contracts will be responsible for global commercial contracting activities to support sales and service for the AGV (Autonomous Guided Vehicle) business within JBT Marel Corporation (JBTM). In this role, you will be responsible for certain Sales and service contracts workstreams to provide dedicated AGV support, enhance governance, and accelerate business velocity. This is a remote role. Headquarters locations are in Chalfont, PA. You will work within a global contract team. Travel will be up to 10% and could be international. - Support the Contracts Management team and leadership to help develop and implement a contracts management framework. - Create a high-performance culture that balances rigor with agility and embraces professional development. - Optimize the contracts “Playbook” to establish standardized templates, fallback clauses, workflows, and approval processes for Sales contracts. - Draft, review, and negotiate commercial contracts and related agreements. - Utilize the enterprise-wide Contracts Lifecycle Manage (CLM) tool. - Provide guidance and training to develop and support the business and related sales activities. - While primary focus will be on Sales contracts, support the Procurement and Digital/IT contracts resources. - Collaborate with the Ethics & Compliance, Tax, Risk Management, Finance, Sales, and other cross-functional teams to ensure appropriate provisions are included in Sales contracts. - Stay informed regarding changes in laws and regulations that may impact JBTM’s business related to Sales contracts. - Provide training and guidance to internal teams on contract templates, processes, issues, and best practices. - Manage external resources when utilized to supplement contracts management activities. Qualifications - Bachelor’s degree required. - A minimum of seven (7) years of experience developing and negotiating contracts. - Paralegal experience will be considered. - Experience with global manufacturing or industrial product companies is preferred. - Deep understanding of the UCC – Uniform Commercial Code and CISG - United Nations Convention on Contracts for the International Sale of Goods. - Experience with utilizing a Contracts Lifecycle Management tools to track contract performance, compliance, changes, and updates. - Familiarity with laws aligned to contracts. Requirements - Must be able to work in the US now and in the future without company sponsorship. Benefits - JBT Marel offers benefits on day 1 of your employment, including: - Medical - Dental - Life insurance - Short-term and long-term disability - Family leave - Vision coverage - Matched 401(k) plan

• Help prepare complex parts and service proposals • Create new part numbers in JDE for legacy items not transferred from Syteline or for part numbers that exist in other JBT ERP's (ICS and/or SNK) • Assist sales and customers with technical questions that may require research and consultation • Manage customers with warranty or performance issues post-equipment installation or post-retrofit • Develop department procedures required to ensure parts and service margin performance within department sales goals • Report potential sales activity from customer follow-ups or customer's reason for not pursuing purchase • Work multiple shifts to support international customers, and after-hours emergencies • Assist Sales with gathering technical/product information in preparation for presentations

• Build and troubleshoot PLC programs. • Relies on experience and judgment to plan and accomplish goals. • Must be familiar with a variety of extruder/dryer processes and procedures relating to electrical and PLC matters. • Performs a variety of complicated tasks including leading and directing operators and other Technicians. • Other duties as assigned.

• Partner with the JBT vehicle project team in the deployment, configuration, and testing of a new environment in a hospital environment • Perform regularly scheduled preventive maintenance services as well as on-call maintenance for the AGV fleet • Diagnose and repair vehicle and vehicle/system related issues • Assist in upgrades/retrofits requiring vehicle modifications • Monitor and maintain on-site parts inventory and parts orders • Provide AGV systems operations support for new / modified systems and start-ups • Work closely with the full-time On-site Senior Technician to assist in troubleshooting and resolving AGV system issues • Provide on call support for critical business impacting outages • Stay current with the latest designs, features and equipment that JBT Automated Systems offers

Role Description The Field Service Engineer (FSE) is the front-line field service representative and is responsible for fulfilling the customer's expectations during field service activities. The FSE is experienced in Marel equipment (or equivalent) and works independently, solving technical and/or technological issues for a standard product process. The FSE may mentor junior FSEs and provide basic training. What you will be doing: - Ensures excellent performance of troubleshooting, repair, installation, maintenance, customer training and/or general support for JBT Marel machinery at customer facilities. - Maintains own skills and is technically proficient in the skills necessary to install, troubleshoot, repair and train customers on JBT Marel equipment/solutions and carry out routine maintenance jobs. - Ensures quality and disciplined preparation and reporting of the visits to update customer support coordinators and field service administrators to ensure best possible customer outcome. - Sets priorities in accordance with the needs of the company and the customer. - Ensures the customer will experience a confident, emphatic and competent service from the organization. - Ensures that in situations where the service delivery to the customer is compromised, the Field Service Engineer will escalate the matter according to the company's processes to ensure the right support to the customer. - Follows company processes consistently: - Secure a meeting with the customer upon arrival onsite and receive briefing from the customer. - Prepare and execute the work as agreed with the customer. - Manage the customer experience. - Identify sales and service opportunities. - Identify/update/validate information of the Installed Base. - Process hours and expenses. - Technical reporting. - Keep stakeholders informed and updated. - Inform the Customer Support about arrival time if outside of expected window. - Confirm reception of a work order to the resource planner. - Update Customer Support and customer on progress of the work. - Debrief customer on work done and performance of the machine. - Report on quality issues and non-conformity (NCR). - Other duties assigned as required by the business. Qualifications - Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. - Ability to execute agreed tasks & deadlines against performance criteria (KPI). - Result orientation, ability to follow through and respect deadlines. - Customer face-to-face interaction skills and commercial service skills. - Social perceptiveness. - Technical competence in an engineering discipline. - Computer literate. - Good grammar and communication skills. Requirements - Degree in Mechanical, Electrical and/or Software engineering or similar knowledge level. - Technical college degree preferred. - Recognized product training on food processing equipment preferred. - Strong communicator with analytical skill and the ability to work under pressure. - Excellent English skills, both written and verbal. - Experience with and comfort working in a multi-cultural, multi-discipline organization is an advantage. - CANDIDATES NEED TO BE LOCATED IN THE CENTRAL MIDWEST (IOWA, NEBRASKA, MISSOURI, ILLINOIS) OR IN NORTH CAROLINA. Benefits - JBT Marel offers benefits on day 1 of your employment, including: Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan.

Title: Coordinator, Customer Support II (Hourly) Location: US - Des Moines, IA Full time Job Description: At JBT Marel, what we do matters, we know that the contribution of our employees leads to the success of our business. Our purpose is to transform the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation. Our values show who we are at our best. As we Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation. As our Customer Support Coordinator–Meat NA you will report to the Manager Customer Support Specialist. Customer Support Coordinator (CSC) serves as the main customer representative and contact for customer inquiries and requests. The main responsibility is to provide the best customer service from the point of initial contact until successful fulfillment of the customer's request. The CSC should also provide and promote service solutions and spare parts to the customers. To do this the CSC needs to have a good understanding of JBT Marel's service solutions and products. The CSC work in close collaboration with the Customer Care Manager (CCM), Spare Parts Coordinator (SPC), and Service Contract Coordinator (SCC). They also collaborate with the Resource Planner, Schedulers, and Technical Support. This collaboration ensures an aligned approach to the customer, proactively driving customer satisfaction and sales of services and parts. This includes preparing, conveying and following up on proposals and preparing and following up on execution of service events. CSC plays a key role in keeping all customer data up to date and is responsible for updating and/or validating customer or any other information that is critical in the customer journey. On a given day, you may: - Receive and process customer requests for service and spare parts and identify opportunities to sell service solutions, spare parts, modifications and upgrades - Actively promote solutions to customers - Gather information, prepare and communicate quotations for service solutions and spare parts - Prepare service events (resources, spare parts etc.) with SPC and Scheduler - Close dialogue with customer on planning for event to ensure all requirements are clear and fulfilled - Create and update case and work orders and work with customer throughout events to stay ahead of changes to ensure customer satisfaction escalating any unresolved concerns - Manage the customer expectations and customer information (data in system, case readiness) Requirements for the role: - High school diploma and business administration education preferred - Perform tasks and meet deadlines against performance criteria (KPI) - Ability to build product knowledge - ERP, CRM or field service management systems experience - Experience in customer service processes preferably worked in a Sales/Service environment. - You must be authorized to work in the US without sponsorship now or in the future. - Travel & Location - You will be Hybrid but reside in the Greater Des Moines area with some travel to customer sites-must be comfortable with the meat processing industry. - We are committed to our employees and will provide you with development and opportunities to allow you to be the best version of yourself at work, at home, and in your community. - We foster a genuine inclusive team culture enjoying collaborative working across our global teams to deliver world-class projects. - We encourage development - ensuring new experiences and challenges at JBT Marel to feed your growth! - Benefits: JBT Marel offers benefits on day 1 of your employment. Including: Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan. Commitment to Diversity: Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT Marel and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative. Equal Opportunity Employment: JBT Marel provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT Marel, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. We make hiring decisions based solely on qualifications, merit and business needs at the time. JBT Marel will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please contact JBT Marel at 844-286-4524. #LI-KM1 #Hybrid

Title: Applications Engineer, Poultry Location: Remote Tennessee Full time job requisition id 22633 Job Description: At JBT Marel, what we do matters, we know that the contribution of our employees leads to the success of our business. Our purpose is to transform the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation. Our values show who we are at our best. As we Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation. JBT Marel will align you to the Poultry North America Division. You will report directly to the DSI Application Manager. The average day in the life of a DSI Applications Engineer: - You will work directly with customers on site at their food production facility - Gather and prioritize customer requirements while on site, assess customer production lines, and provide feedback for process improvement - Locate necessary information and resources, explore options, identify a solution, and manipulate the portioning system software to meet the customer's needs - Measure data, analyze trends, and communicate results.The applications engineer coordinates customer visits based on department priorities and strategic programs. DSI Portioning Background: For over 30 years, the DSI brand has been synonymous with leadership and innovation in waterjet portioning of boneless proteins. DSI systems are continually refined to provide food processors with ever-improving automated solutions for portioning, trimming, and sorting. Requirements for the role - BS degree in Engineering, Food Science, Poultry Science, or Meat Science. - 1+ years of experience with technical concepts involving computers, software, and robotics principles. - The ability to creatively translate customer requirements into practical applications. - You must be authorized to work in the US without sponsorship now or in the future. - The estimated annual salary range for this role is $75,000-$90,000 - annually. Please note the salary information shown above is a general guideline only. Starting salary will vary by location, qualifications, and prior experience. Travel & Location - This position is fully remote, and we ask that you travel approximately 90% of the time - #LI-Remote - #LI-KF1 - We are committed to our employees and will provide you with development and opportunities to allow you to be the best version of yourself at work, at home, and in your community. - We foster a genuine inclusive team culture enjoying collaborative working across our global teams to deliver world-class projects. - We encourage development - ensuring new experiences and challenges at JBT Marel to feed your growth! - Benefits: JBT Marel offers benefits on day 1 of your employment. Including: Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan. Commitment to Diversity: Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT Marel and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative. Equal Opportunity Employment: JBT Marel provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT Marel, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. We make hiring decisions based solely on qualifications, merit and business needs at the time. JBT Marel will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please contact JBT Marel at 844-286-4524.

• Perform all duties in accordance with safety policies and procedures while maintaining a safety-focused work mentality. • Complete safety initiatives as required within JBT expectations. • Set up and adjust machines in the field and in any Bevcorp facility. • Troubleshoot and repair machinery mechanically and electronically. • Install, commission, and set up new seamers in customer facilities. • Conduct machine audits, repairs, and preventative scheduled maintenance on seamers. • Changeover and setup change parts running clearance and timing. • Complete service reports timely.

Role Description Explore this exciting opportunity as an Account Manager for Frozen Fruit and Vegetables. In this role, you will build strong customer relationships, identify new opportunities, and drive strategic growth. Join us to make an impact, grow sales, and strengthen our global presence. The Account Manager of Frozen Fruit and Vegetables will drive strategic account development across various segments and sites, working closely with account counterparts to ensure cohesive and aligned efforts. This role involves owning the account relationship, fostering strong and trusted customer interactions, and serving as the site-level face of JBT Marel. The Account Manager will focus on driving sales and ensuring ongoing engagement and networking to maintain and enhance customer satisfaction and loyalty. Responsibilities: - Conduct account planning jointly with customers to identify new opportunities - Monitor sales and account performance against targets - Own & develop customer relationship, understanding customer needs & driving communications - Plan and host both in-person and virtual events to create new leads/opportunities - Proactively manage opportunity pipeline of segment and ensure it is continuously filled - Continuously engage with key/strategic accounts (both in person and onsite) - Proactively identify new business opportunities by ensuring continuous engagement and networking (e.g., new product introductions) and support in assessing value potential for customers - Manage day-to-day and performance of any relevant agent networks, working closely with Channel Partner Lead - Manage relationships with low-potential, infrequent customers to identify new opportunities - Proactively create new leads/opportunities by following up with potential new customers - Own the end-to-end sales process & drives coordination with all involved stakeholders: - Proactive identification of opportunities (incl. feasibility assessment) - Definition of scope, budget, timeline, etc. jointly with JBT stakeholders - Preparation and negotiation of quote until contract closure - Hand-over to responsible project manager - Drive strategic account management incl. proactive identification of new opportunities and successful translation into projects for JBT - Ensure direct sales coverage incl. regular (on-site) engagement to identify new sales opportunities and drive continuous improvement - Maintain regular customer interactions through on-site and virtual events Qualifications - Bachelor’s degree in a related discipline (e.g. marketing, business) or related field required. - 5+ years’ experience capital equipment sales / account management (nice to have) - Experience in food processing or industrial goods manufacturing (nice to have) Requirements - Strategic account planning - Expertise in account planning, developing strategies for growth and retention - Understands account needs, adaptable to various strategies and cultures, and experienced with global teams - Ability to understand market trends & make recommendations, even with incomplete information - Ability to think strategically, identifying long-term opportunities and creating value for the customer - Good food processing knowledge and key equipment process knowledge - Expert in customer management with proven negotiation and influencing skills - Relationship management experience, driving commercial value through ongoing customer engagement (on-site events, virtual events, etc.) - Interpersonal skills, capable of influencing and communicating with customers across seniority levels Work Environment or Physical Demands - Typical office-related tasks, such as prolonged periods of sitting, frequent use of a computer, and clear communication. - Occasional travel, including driving and air travel, to visit clients and attend industry events. - Standing for extended periods during presentations and carrying presentation materials may also be necessary. - General mobility to move around the office, attend meetings, and visit client sites is required. - The ability to handle and organize physical documents and materials is also essential. Benefits - Salary will be dependent on candidate location and profile i.e. country of residence. - Details relating to the amount of holiday including bank holidays, healthcare benefits, pension will be shared directly with applicants. Company Description At JBT Marel, what we do matters. We know that the contribution of our employees leads to the success of our business. Our purpose is to transform the future of food; this guides our vision of being the leading partner in solutions for a sustainable food industry. At its core, our vision emphasizes partnership, inspiring JBT Marel to deliver exceptional, end-to-end service that fosters customer trust. - We are committed to our employees and will provide you with development and opportunities to allow you to be the best version of yourself at work, at home, and in your community. - We foster a genuine inclusive team culture enjoying collaborative working across our global teams to deliver world-class projects. - We encourage development ensuring new experiences and challenges at JBT Marel to feed your growth! If this sounds like the right opportunity for you, please do not hesitate to click on “Apply” and include your resume! Join us. Shape the future. Start at JBT Marel. #LI-HT1