• Manage assigned programs including applying standards and consensus procedures, reviewing audits and communicating about and resolving problems with audit reports working with Task Groups, staff engineers, auditors, suppliers, management, etc., to result in PRI success. • Manage at least two commodities/programs including establishing and ensuring application of best practice programs and procedures. • Ensure audit reports for assigned commodities are properly reviewed compliant with policies and procedures. • Manage assigned staff engineers including, selection, performance management, employee relations, etc. (minimum 5 staff). • Manage program level activities of independent contractors to ensure effective program execution. • Manage assigned budgets including, projections, regular review, approvals, etc. ($2-5M). • Play direct strategic role in supporting management councils, committees, sub teams or major projects. • Manage coordination of multiple projects/processes simultaneously with very tight deadlines and strict procedural requirements. • Independently staff an NMC committee or sub team.

• Act as the primary strategic partner for assigned West Coast healthcare clients, providing workforce and staffing expertise. • Lead workforce planning discussions, program reviews, and business consultations with client leadership teams. • Analyze workforce data, staffing trends, fill rates, contingent labor utilization, and financial metrics to identify opportunities for improvement. • Utilize ShiftWise and other workforce management technologies to monitor program performance and support data-driven decision-making. • Develop and deliver executive-level presentations, business reviews, and strategic recommendations using PowerPoint and Excel. • Partner with operational, recruiting, and client services teams to ensure successful execution of workforce initiatives. • Identify risks, workforce challenges, and market trends, providing proactive solutions to clients. • Support implementation of workforce strategies that improve staffing outcomes, increase efficiencies, and enhance client satisfaction. • Build and maintain strong relationships with client stakeholders, serving as a trusted advisor and program leader. • Lead special projects, process improvements, and strategic initiatives aligned with client goals and organizational objectives.

Role Description We are seeking a highly skilled Strategic Sourcing Manager (Indirect) to drive sourcing strategies that deliver measurable value across cost, quality, and supplier performance. In this fully remote role, you will lead end-to-end source-to-contract processes, manage complex spend categories (including but not limited to Operations, Logistics, Corporate Functions), and streamline operations to maximize efficiency. You will play a key role in negotiating favorable agreements, strengthening supplier partnerships, and collaborating with internal stakeholders to align sourcing strategies with business needs. Beyond category management, you’ll design and implement programs that enhance cross-departmental analytics, enabling smarter business decisions. This role is a prominent component to advancing iHerb’s mission of making health and wellness accessible worldwide. Core working hours are aligned to the Pacific Standard Time (PST) zone. Job Expectations - Sourcing Strategy: - Lead the development and execution of strategic sourcing initiatives across multiple categories of goods and services. - Identify and implement sourcing approaches that deliver value, mitigate risk, and align with business objectives. - RFx Management: - Design and manage RFPs, RFQs, and RFIs using sourcing platforms. - Partner with business stakeholders to gather requirements, facilitate supplier communications, and evaluate proposals with clear, data-driven insights. - Negotiations & Contracts: - Develop negotiation strategies and lead end-to-end negotiation processes. - Secure enterprise-wide agreements that optimize total cost of ownership while minimizing financial and operational risk. - Draft and negotiate key business terms (SOWs, SLAs, and commercial terms) in collaboration with Legal. - Stakeholder Engagement: - Act as a trusted advisor to internal business partners by aligning sourcing strategies with operational needs. - Build strong relationships with stakeholders, presenting business cases and cost-benefit analyses that drive buy-in and adoption. - Market & Business Intelligence: - Continuously monitor market trends, supplier innovations, and emerging opportunities. - Maintain up-to-date knowledge of category benchmarks, market rates, and industry best practices through research, peer networks, and associations. - Spend & Data Analytics: - Analyze large and complex spend datasets to uncover cost-saving opportunities and value drivers. - Support ongoing data enrichment to ensure accurate, actionable spend intelligence for decision-making. - Value Delivery & Savings: - Quantify baseline costs, negotiation outcomes, and overall financial impact of sourcing activities. - Report and communicate measurable savings and process improvements. - Supplier Management: - Develop, manage, and evaluate supplier relationships to ensure performance and continuous improvement. - Oversee contract lifecycles, renewals, ensuring performance compliance to negotiated terms and conditions. - Lead periodic supplier reviews and resolve escalated issues collaboratively. - Agility & Process Excellence: - Champion an agile sourcing approach to improve cycle times, simplify processes, and enhance speed-to-value. - Collaborate cross-functionally to deliver enterprise-wide initiatives that support cost savings, supplier innovation, and operational excellence. - Serve as a flexible sourcing leader who can manage a primary category while supporting high-impact projects across the organization. Qualifications - Demonstrated expertise in category management and developing comprehensive sourcing strategies. - Strong negotiation skills with a proven ability to secure favorable terms and conditions. - Excellent analytical and problem-solving abilities. - Exceptional communication (written and verbal) and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels. - Ability to work independently and collaboratively in a fully remote environment, managing multiple priorities and deadlines effectively. - High degree of accuracy and attention to detail. - Excellent organization skills and ability to multi-task. Equipment Knowledge - Proficiency in data analysis tools (i.e. Tableau, Looker, PowerBI, Excel, Google Sheets, etc.). - Experience with Microsoft Office Suite (Word, Excel, PowerPoint). - Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred. Experience Requirements - 7+ years of progressive experience in corporate procurement/strategic sourcing with a proven track record of delivering significant cost savings and value. - Must have strong category management knowledge, including but not limited to driving opportunity identification, spend analytics, sourcing strategy, project management, RFx processes, contract negotiation, supplier benchmarking, contract compliance, and procure-to-pay processes. Preferred Qualifications - Certifications such as CPSM (Certified Professional in Supply Management) or CSCP (Certified Supply Chain Professional). - Expert sourcing experience in indirect categories supporting IT, Legal, Finance, and Supply Chain. - Experience with procurement software tools and processes (i.e. Ariba Sourcing, Coupa, Workday Strategic Sourcing, etc.). - Technical Program Management and leading cross-functional, global teams. - Analytics development and narrative storytelling. Education Requirements - Bachelor's degree in Business, Supply Chain Management, or a related field. MBA or advanced degree preferred. Compensation The expected salary range for this role is . The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity. Staffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. Equal Opportunity Statement iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

Role Description Strategically drive approved programs through the project lifecycle, relying on expertise to anticipate and address change requests, issue management, risk management, and status reporting. Manages the scope, schedule, budget, quality, and post-pilot deployment waves of very large (multiyear) programs from pilot to full deployment across the enterprise. Creates long- and short-term plans, including setting targets for milestones, adhering to deadlines, and allocating resources. Delegate tasks on the project to team members best positioned to complete them. Responsible for ensuring effective decision making when presented multiple options for how to progress with the project. Oversee dependencies across program tasks. Manages other project managers. Responsibilities - Owns all aspects of 1 high complexity or 2 or more medium complexity programs, to deliver approved business functionality to Sysco. - Defines and leads program scope, approach, program-level assumptions, dependencies, risk, and budget. - Partners with all stakeholders and dependent projects and programs to develop detailed program schedules. - Coordinates activities, critical dates, and dependencies across multiple distinct projects/programs. - Prepares financial plans showing profiled capital and revenue expenditure. - Defines financial reporting requirements and arrangements for the release of funding linked to stage or phase gates. - Establishes budget governance processes at the program level to drive efficiency and timely completion of initiatives. - Oversees project budget, including purchases and contracts, monthly spend, and resource forecasting. - Seeks cost-effective alternatives to enhance cost efficiency while delivering quality results. - Conducts and supervises financial processes such as budgeting, forecasting, and correct coding of actual expenses. - Supervises creation of purchase requisitions and onboarding third-party resources to specific programs. - Leads the development of the Business Case, in alignment with senior stakeholders and obtaining agreement through approving governance bodies. - Collaborates with financial business partners and leadership team to support IT business case creation. - Identifies and monitors program risks (threats and opportunities), planning and implementing responses to them and responding to other issues impacting the program. - Manages risks and issues, including those that are strategic and politically sensitive, ensuring regular reporting and escalation as appropriate. - Serves as final point of escalation in remediation of risks, issues, or requests. - Evaluates impact of scope changes on the program(s) and how they may interact with other projects. - Drives communications between stakeholders of dependent projects and with Sysco management. - Identifies, addresses, and resolves differences between individuals and/or stakeholder interest groups using conflict management techniques. - Mentors and trains project and program managers in their technical and professional development. - Identifies and coordinates training needs. - Maps program dependencies and identifies owners, building dependency management into the program's governance cycle. - Defines quality indicators for processes/outputs and manages quality assurance and control processes for projects/programs. - Uses these to determine whether success criteria are met, capture lessons learned, and implement change control processes. - Independently creates and supervises reporting flows and processes for multiple projects/teams/workstreams in a program. - May manage other project management members of the team. Qualifications - 10 years project management experience in a project or program management role. - Bachelor’s degree in Business Administration or related field, or equivalent combination of education and experience. - Experience with project management tools and methodology. - Demonstrated understanding of project financials and measures of performance. Requirements - CAPM/PMP, Prince 2 or similar certification. - Experience with Agile Methodology or CSM certification preferred. - 10 years' experience with Microsoft Office Suite, Microsoft Project, Smartsheet or PlanView. Competencies - Strong Proficiency in Schedule Management, Budget & Cost Control, Forecasting & Budget Reporting, Project Governance & Reporting, Risk & Issue Management, Change Control, Stakeholder Management, Project Metrics & Measurement, Quality Management. - Exhibits adaptability by maintaining agility when faced with unexpected challenges and models resiliency when facing obstacles. - Develops/refines best practices that can account for known gaps in information sharing and rapidly changing business needs. - Able to apply a broad range of project management approaches despite ambiguity and recommends appropriate actions for others. - Ensures program alignment with the organization's overarching governance structure and aligns relevant individuals on their respective roles and responsibilities. - Holds self and others accountable for measurable high-quality, timely, and cost-effective results. - Can determine objectives, set priorities, and delegate work. - Outlines goals and assesses workgroup progress towards goal achievement. - Empowers team to achieve targets. - Conducts complex financial analysis to support project/program decision-making and provides well-rounded recommendations for adjusting business decisions and strategies within a project/program. - Uses negotiation and influencing skills to agree on a schedule of requirements with stakeholders, document these requirements, and refine them as needed, with appropriate change control process implementation. - Supports and reviews creation of project/program artifacts by junior colleagues, including resource schedules, budgets, financial forecasts, progress logs, etc. - Owns creation, development, and maintenance of organizational/strategic artifacts. - Manages and resolves conflicts and disagreements in a constructive manner. - Solves escalated issues and directly contributes to problem resolution. - Acts as a coach during conflict management, encourages parties to resolve the differences themselves, and addresses conflicts that are difficult to resolve promptly and respectfully. - Monitors the success of conflict management measures and remains alert to any ongoing problems. Benefits - Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts. - Short-Term and Long-Term Disability. - Life Insurance. - Voluntary Optional Insurance. - Parental Leave Plan. - Company Pension Plan. - Group RRSP & TFSA. - Employee and Family Assistance. - Stock Purchase Plan. - Maple Virtual Care. - Unlimited online learning. - Sysco product discounts. - Preferred vendor discounts. - Associate Resource Groups.