Role Description The Principal Engineer operates at the intersection of deep technical execution and broad organizational influence. This role will resolve the hardest architectural questions, set the AI-native engineering bar, and ensure that iHerb's platform decisions compound over time rather than accumulate debt. Reporting to the VP of Engineering, this role collaborates closely with peer Principals, Engineering Managers, and peer VPs across the organization. This role owns the end-to-end technical strategy for iHerb's AI Platform and GenAI product experiences. This spans the user-facing AI layer (Wellness Agent, LLM-driven recommendations, RAG over catalog and reviews, generative content) and the shared AI infrastructure (RAG pipelines, evals framework, MLOps, guardrails, observability) that makes AI features production-grade and repeatable across the engineering organization. Job Expectations: - Define and own the AI platform architecture: retrieval infrastructure, model lifecycle, evals framework, guardrails, and GenAI product feature design. - Lead the build of the shared AI platform layer consumed by all AI product features and reusable by internal business teams. - Hands-on contributor: build production AI systems, write proofs of concept, and validate architecture through working software. - Set and enforce technical standards for the AI Platform team; drive architecture reviews and model quality reviews. - Coordinate with the Personalization team to define clear boundaries between the GenAI product layer and existing ML personalization infrastructure. - Contribute AI platform-specific patterns and lessons into iHerb's shared AI-driven SDLC golden path. - Drive the hardest cross-cutting technical decisions across multiple teams and shared platform services. - Establish and evolve iHerb's AI-driven SDLC golden path: shared standards, Claude Code skills, guardrails, and automation patterns. - Lead complex multi-team technical efforts by coordinating architecture reviews, aligning peer Principals and EMs, and resolving competing approaches. - Mentor and raise the technical bar across the engineering organization through code review, architecture review, and direct coaching of senior engineers. - Represent engineering in cross-functional conversations with product, data science, security, and infrastructure. - Feed architectural decisions into the shared knowledge base so institutional knowledge compounds across the organization. The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice. Qualifications - AI-driven SDLC (required): demonstrated use of AI-assisted development tools such as Claude Code, GitHub Copilot, or Cursor to ship production systems. - Architecture at scale: experience designing and evolving large-scale distributed systems across multiple teams and years: APIs, data pipelines, event-driven architectures, or high-traffic platforms. - Cross-org technical leadership: track record of driving architectural standards, technical roadmaps, or platform initiatives that span multiple teams or organizations. - Engineering quality mindset: deeply held opinions on code quality, observability, CI/CD, test automation, and maintaining velocity without accumulating hidden debt. - Communication and influence: able to write clear architecture documents, present to technical and non-technical audiences, and build consensus without formal authority. - Experience working in distributed teams across the US, China, and Latin America. - Production experience designing and operating AI platform systems: RAG pipelines, vector search, embedding infrastructure, or retrieval-augmented applications at scale. - Hands-on experience with LLM evaluation: building eval frameworks, defining quality metrics, and iterating on model and prompt quality using data. - MLOps experience: model deployment, monitoring, lifecycle management, and cost governance in a production environment. - Experience building and operating agentic systems using frameworks such as LangChain, LlamaIndex, or equivalent. - GenAI in production is required; prototype or research-only experience is not sufficient at this level. - High degree of accuracy and attention to detail. - Excellent organization skills and ability to multi-task. Requirements - Generally requires a minimum of 10+ years of software engineering experience, with a significant portion at senior, staff, or principal IC level. - Bachelor’s Degree in Computer Science or related field preferred, or a combination of education and equivalent work experience. Physical Demands The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment - The noise in the work environment is usually moderate. - Hectic, fast-paced with multi-level distractions. - Professional, yet casual work environment. - Office / Warehouse environment. - Ability to work extended hours as required. Compensation The expected salary range for this role is $204,000.00 - $260,000.00 USD. The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity. Staffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. Equal Opportunity Employer iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

Role Description Premier Enterprise Solutions is seeking a Microsoft Power Platform Developer to support the Department of Veterans Affairs (VA). This position will design, develop, and maintain business applications and workflow automation solutions using Microsoft Power Apps, Power Automate, and Power BI while integrating enterprise data from SQL Server, SharePoint, and other Microsoft technologies. - Develop scalable, secure, and user-friendly solutions that improve business processes. - Automate manual workflows and deliver actionable reporting for VA stakeholders. - Support enterprise modernization efforts while ensuring compliance with VA security requirements and Authority to Operate (ATO) standards. Qualifications - Bachelor's degree in Information Technology, Computer Science, or a related field (no substitutions accepted). - Minimum 4 years of experience developing enterprise solutions with Microsoft Power Platform. - Proven experience with: - Microsoft Power Apps - Microsoft Power Automate - Microsoft Power BI - Microsoft SQL Server - SharePoint integration - Strong understanding of application lifecycle management and enterprise solution development. - Excellent analytical, problem-solving, and communication skills. Requirements - Microsoft Power Platform Certifications (PL-100, PL-200, PL-400, or equivalent) preferred. - Experience supporting Department of Veterans Affairs or other Federal agencies preferred. - Experience with: - Authority to Operate (ATO) - Microsoft Dataverse - Azure Active Directory - Microsoft Graph API - Azure Logic Apps - Power Platform Center of Excellence (CoE) - Familiarity with Agile software development methodologies. Key Responsibilities - Power Platform Development: - Design, develop, and maintain enterprise applications using Microsoft Power Apps. - Build automated workflows using Microsoft Power Automate. - Develop interactive dashboards and reports using Microsoft Power BI. - Create reusable components and solutions that improve business operations. - Data Integration: - Integrate Power Platform solutions with: - Microsoft SQL Server - SharePoint Online - Microsoft 365 - REST APIs - Design efficient data connections that ensure accuracy, performance, and security. - Business Process Automation: - Analyze existing business processes and identify automation opportunities. - Develop workflow solutions that improve operational efficiency. - Support digital transformation initiatives across the VA environment. - Reporting & Analytics: - Develop Power BI dashboards and executive reports. - Support data visualization and business intelligence initiatives. - Ensure reporting accuracy through validated SQL and SharePoint data sources. - Security & Compliance: - Develop solutions that align with VA security policies and Authority to Operate (ATO) requirements. - Support application documentation, testing, and security reviews. - Assist with vulnerability remediation and application lifecycle management. - Collaboration: - Work closely with business analysts, software developers, database administrators, and project managers. - Participate in Agile development activities including sprint planning, demonstrations, and retrospectives. - Provide user support, troubleshooting, and technical documentation. Benefits - Paid vacation, sick leave, and holidays - Medical, dental, and vision insurance - Life insurance - Short- and long-term disability insurance - 401(k) retirement plan with company match and immediate vesting - Military leave - Professional training and development - Tuition reimbursement - Employee wellness program - And more Equal Employment Opportunity Premier Enterprise Solutions is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. All employment decisions are made without regard to race, color, religion, creed, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.

• Manage the design, development, maintenance, and support of digital asset management platform components, including automation routines and system integrations. • Develop software components and automated unit tests. • Work with DevOps team to maintain and extend build and release pipelines. • Oversee the creation and maintenance of architectural and operational documentation according to department standards. • Work closely with customers and product managers to identify and translate functional and non-functional requirements into actionable work, focusing closely on technical feasibility and technology investment choices. • Works with IT infrastructure and operations teams to ensure that systems are configured and managed with appropriate levels of processing/storage/network capacity, data protection, and security compliance. • Oversee the technical administration duties required to maintain the digital asset management system and Special Collections systems. This includes software upgrades and patch management. • Define service levels for platform components and ensure appropriate observability in media related systems. • Investigate, troubleshoot, and perform root-cause analysis for incidents and problems with systems and automations supporting media activities. • Produce incident reports and conduct incident post-mortem reviews. • Conduct regularly scheduled reliability assessments; define and execute work plans to improve service availability, reliability, and performance. • Working in concert with the NGS architects team, provide technical and architectural direction to on- and off-shore software developers. • Collaborate with delivery managers, product managers, and the Technology management team to maintain and enhance Technology work management processes and best practices, including selecting metrics and setting targets for process improvement. • Coach and mentor other engineers and participate in one or more of Technology’s communities of practice that support continuous improvement. • Stay current with advancements in information technology, digital asset management, and agile methodologies.

• Build and run the pipelines • CI/CD with automated testing across the pods • Provision the environments • Set up and run the environments the pods build in • Deploy and monitor the models and agents the pods put into production • Set the standards for technical and security standards every pod builds to • Build reusable parts so each new pod starts further ahead than the last