• Responsible for driving continuous improvement, standardization, and capability building within the operations team • Enhance service delivery quality through rigorous training programs and the development of standardized best practices and tools • Act as floating PFM during PFM turnover or transition periods in APAC • Provide direct supervision and guidance to on-site technical and soft services teams during coverage periods • Serve as the primary point of contact for clients, managing expectations, • Conduct operational diagnostics to assess on-ground realities and translate insights into continuous improvement plans • Develop, document, and enforce Standard Operating Procedures for operational activities • Identify opportunities for process optimization and lead initiatives to streamline workflows • Design and deliver targeted training programs focused on technical and soft skills

• The Operational Excellence Manager is responsible for driving continuous improvement, standardization, and capability building within our operations team. • Serve as the primary point of contact for clients during coverage periods, managing expectations, attending key meetings and resolving escalated issues promptly. • Conduct comprehensive operational diagnostics to assess on-ground realities. • Collaborate with RFMs and RWLs to translate these insights into actionable, long-term continuous improvement plans. • Lead initiatives to streamline workflows, reduce waste, and improve operational efficiency. • Track and report on key operational KPIs and use data-driven insights to drive decision-making and corrective actions.

Title: Creative Operations Coordinator Location: Los Angeles, CA (Hybrid) Job Description: About the Role: Tubi is looking for a Coordinator to join our Creative Studio team. This role plays a key part in supporting the successful execution of Originals marketing campaigns by owning the operational workflows, systems, and project infrastructure that keep campaigns moving from planning through delivery. Working closely with Producers, Creative Directors, and cross-functional partners, the Coordinator ensures projects are organized, assets are managed, documentation is maintained, and operational processes are executed consistently across all assigned projects and workflows. This role is ideal for someone who is highly organized, detail-oriented, proactive, and excited to build efficient workflows that enable creative teams to do their best work. The Coordinator partners closely with Producers throughout the campaign lifecycle, owning day-to-day operational execution. This is a hybrid role based out of our Los Angeles office. You must be willing to travel to our Los Angeles office two days/week. What You'll Do: - Own project setup and campaign infrastructure for assigned campaigns and workflows, including creating project records, folder structures, project documentation, and other materials needed to support campaigns from planning through delivery. - Create and maintain project briefs, review documents, deliverable trackers, and project documentation, ensuring campaigns are organized, execution-ready, and accurately tracked throughout the project lifecycle. - Maintain accurate project data in Airtable, perform ongoing audits to ensure data integrity, and support continuous improvements to team workflows and systems. - Coordinate creative review logistics by preparing review materials, scheduling meetings, tracking feedback and approvals, maintaining project documentation, and ensuring review materials are distributed to the appropriate stakeholders. - Manage creative assets throughout the campaign lifecycle, including tracking incoming media, organizing assets across Frame.io, Google Drive, and other systems, validating deliveries, and coordinating final asset distribution. - Coordinate on-set photography operations by managing on-set brief workflows, tracking production milestones, confirming asset deliveries, maintaining photography archives, and ensuring required materials are received and organized. - Coordinate vendor operations, including onboarding support, tracking scope requests and approvals, and managing invoice collection, validation, and routing. - Partner with the Content team and production partners to monitor production schedules, casting updates, asset availability, and other key project milestones, proactively following up on missing information and deliverables, and communicating potential impacts to Producers. - Support delivery operations by organizing final deliverables, coordinating asset distribution to internal stakeholders, tracking required documentation, and ensuring projects are properly closed out. - Prepare agendas, meeting notes, action items, and recurring project updates for team and cross-functional meetings while maintaining documentation and shared resources that support efficient team operations. - Assist in preparing project updates, leadership presentations, and other recurring reporting to communicate project status and team priorities. - Proactively identify opportunities to improve operational workflows, documentation, and team processes to drive greater efficiency across the team. Your Background: - 2+ years of experience as a coordinator or team assistant within an agency, studio, network, or in-house creative team in the entertainment space. - Highly organized and detail-oriented, with a commitment to accuracy across systems, timelines, and asset management. - Clear, professional communicator — both written and verbal — who is comfortable interacting with internal and external stakeholders and can synthesize information concisely. - Able to manage multiple projects simultaneously in a fast-paced environment, effectively prioritizing competing deadlines and adapting as needs shift. - Proactive and solutions-oriented, with the ability to anticipate workflow gaps, flag risks early, and suggest improvements to systems and processes. - Strong working knowledge of project management fundamentals and comfort owning administrative and operational components of creative campaigns from kickoff through delivery. - Advanced proficiency in Google Workspace; working knowledge of Airtable (including building views, automations, linked records, and basic formulas) preferred. - Self-motivated, resourceful, and comfortable taking initiative without waiting for direction. - Bachelor’s degree in Marketing, Communications, or related field — or equivalent professional experience. - Passion for film and television, with excitement about contributing to a high-volume creative studio environment. #LI-MJ1 #LI-Hybrid Pursuant to state and local pay disclosure requirements, the pay range for this role, with final offer amount dependent on education, skills, experience, and location is listed per hour below. This role is also eligible for various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Hourly Rate for high cost labor markets such as but not limited to Los Angeles, New York City, and San Francisco $27.21—$38.89 USD Tubi is a division of Fox Corporation, and the FOX Employee Benefits summarized here, covers the majority of all US employee benefits. The following distinctions below outline the differences between the Tubi and FOX benefits: - For US-based non-exempt Tubi employees, the FOX Employee Benefits summary accurately captures the Vacation and Sick Time. - For all salaried/exempt employees, in lieu of the FOX Vacation policy, Tubi offers a Flexible Time off Policy to manage all personal matters. - For all full-time, regular employees, in lieu of FOX Paid Parental Leave, Tubi offers a generous Parental Leave Program, which allows parents twelve (12) weeks of paid bonding leave within the first year of birth, adoption, surrogacy, or foster placement of a child in addition to applicable government leave program(s) and FOX’s short-term disability policy. This time is 100% paid through a combination of any applicable state, city, and federal leaves and wage-replacement programs in addition to contributions made by Tubi. - For all full-time, regular employees, Tubi offers a monthly wellness reimbursement. About Tubi: Boldly built for every fandom, Tubi is a free streaming service that entertains over 100 million monthly active users. Tubi offers the world's largest collection of Hollywood movies and TV shows, thousands of creator-led stories and hundreds of Tubi Originals made for the most passionate fans. Headquartered in San Francisco and founded in 2014, Tubi is part of Tubi Media Group, a division of Fox Corporation. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.

• Lead high-priority operational projects from planning through execution — including new SKU launches, vendor onboarding, packaging transitions, operational readiness for new retail accounts, and process improvement initiatives. • Partner closely with the VP of Operations and peer Director-level leaders across Supply Chain, Logistics, Production, Product Development, Regulatory Affairs, and Quality Assurance to ensure seamless cross-functional alignment and handoffs. • Serve as the operational connective tissue across the Operations org — identifying misalignment, surfacing risks early, and driving resolution across teams. • Partner with Marketing, Finance, CX, and commercial teams to ensure operational priorities are visible and well-supported across the organization. • Collaborate with the Sr. Director of Supply Chain and Director of Logistics on demand forecasting, inventory management, and fulfillment execution — providing operational support and cross-functional coordination across DTC and retail channels. • Support improvements in shipping efficiency, cost savings, and delivery performance by identifying opportunities and coordinating across teams to implement solutions. • Own the research, evaluation, and implementation of tools and systems that enhance efficiency, visibility, and automation across operations — including ERP enhancements, reporting tools, and workflow automation. • Identify operational bottlenecks and develop scalable, repeatable processes and SOPs that can grow with the business. • Partner with the VP of Operations on ERP and operations platform optimization — ensuring data integrity, process compliance, and cross-functional usability across all operational functions. • Build and maintain strong working relationships with key operational vendors, manufacturers, and partners — holding them accountable to SLAs, performance standards, and contractual commitments. • Continuously evaluate vendor and contract performance, surfacing opportunities to renegotiate, consolidate, or diversify as the business evolves. • Build and maintain operational dashboards and reporting frameworks that give the VP of Operations and leadership team real-time visibility into key operational metrics, KPIs, and risks. • Provide regular insights, analysis, and recommendations to leadership to support data-informed decision-making across the operational org.