• The Operational Excellence Manager is responsible for driving continuous improvement, standardization, and capability building within our operations team. • Serve as the primary point of contact for clients during coverage periods, managing expectations, attending key meetings and resolving escalated issues promptly. • Conduct comprehensive operational diagnostics to assess on-ground realities. • Collaborate with RFMs and RWLs to translate these insights into actionable, long-term continuous improvement plans. • Lead initiatives to streamline workflows, reduce waste, and improve operational efficiency. • Track and report on key operational KPIs and use data-driven insights to drive decision-making and corrective actions.

Title: Creative Operations Coordinator Location: Los Angeles, CA (Hybrid) Job Description: About the Role: Tubi is looking for a Coordinator to join our Creative Studio team. This role plays a key part in supporting the successful execution of Originals marketing campaigns by owning the operational workflows, systems, and project infrastructure that keep campaigns moving from planning through delivery. Working closely with Producers, Creative Directors, and cross-functional partners, the Coordinator ensures projects are organized, assets are managed, documentation is maintained, and operational processes are executed consistently across all assigned projects and workflows. This role is ideal for someone who is highly organized, detail-oriented, proactive, and excited to build efficient workflows that enable creative teams to do their best work. The Coordinator partners closely with Producers throughout the campaign lifecycle, owning day-to-day operational execution. This is a hybrid role based out of our Los Angeles office. You must be willing to travel to our Los Angeles office two days/week. What You'll Do: - Own project setup and campaign infrastructure for assigned campaigns and workflows, including creating project records, folder structures, project documentation, and other materials needed to support campaigns from planning through delivery. - Create and maintain project briefs, review documents, deliverable trackers, and project documentation, ensuring campaigns are organized, execution-ready, and accurately tracked throughout the project lifecycle. - Maintain accurate project data in Airtable, perform ongoing audits to ensure data integrity, and support continuous improvements to team workflows and systems. - Coordinate creative review logistics by preparing review materials, scheduling meetings, tracking feedback and approvals, maintaining project documentation, and ensuring review materials are distributed to the appropriate stakeholders. - Manage creative assets throughout the campaign lifecycle, including tracking incoming media, organizing assets across Frame.io, Google Drive, and other systems, validating deliveries, and coordinating final asset distribution. - Coordinate on-set photography operations by managing on-set brief workflows, tracking production milestones, confirming asset deliveries, maintaining photography archives, and ensuring required materials are received and organized. - Coordinate vendor operations, including onboarding support, tracking scope requests and approvals, and managing invoice collection, validation, and routing. - Partner with the Content team and production partners to monitor production schedules, casting updates, asset availability, and other key project milestones, proactively following up on missing information and deliverables, and communicating potential impacts to Producers. - Support delivery operations by organizing final deliverables, coordinating asset distribution to internal stakeholders, tracking required documentation, and ensuring projects are properly closed out. - Prepare agendas, meeting notes, action items, and recurring project updates for team and cross-functional meetings while maintaining documentation and shared resources that support efficient team operations. - Assist in preparing project updates, leadership presentations, and other recurring reporting to communicate project status and team priorities. - Proactively identify opportunities to improve operational workflows, documentation, and team processes to drive greater efficiency across the team. Your Background: - 2+ years of experience as a coordinator or team assistant within an agency, studio, network, or in-house creative team in the entertainment space. - Highly organized and detail-oriented, with a commitment to accuracy across systems, timelines, and asset management. - Clear, professional communicator — both written and verbal — who is comfortable interacting with internal and external stakeholders and can synthesize information concisely. - Able to manage multiple projects simultaneously in a fast-paced environment, effectively prioritizing competing deadlines and adapting as needs shift. - Proactive and solutions-oriented, with the ability to anticipate workflow gaps, flag risks early, and suggest improvements to systems and processes. - Strong working knowledge of project management fundamentals and comfort owning administrative and operational components of creative campaigns from kickoff through delivery. - Advanced proficiency in Google Workspace; working knowledge of Airtable (including building views, automations, linked records, and basic formulas) preferred. - Self-motivated, resourceful, and comfortable taking initiative without waiting for direction. - Bachelor’s degree in Marketing, Communications, or related field — or equivalent professional experience. - Passion for film and television, with excitement about contributing to a high-volume creative studio environment. #LI-MJ1 #LI-Hybrid Pursuant to state and local pay disclosure requirements, the pay range for this role, with final offer amount dependent on education, skills, experience, and location is listed per hour below. This role is also eligible for various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Hourly Rate for high cost labor markets such as but not limited to Los Angeles, New York City, and San Francisco $27.21—$38.89 USD Tubi is a division of Fox Corporation, and the FOX Employee Benefits summarized here, covers the majority of all US employee benefits. The following distinctions below outline the differences between the Tubi and FOX benefits: - For US-based non-exempt Tubi employees, the FOX Employee Benefits summary accurately captures the Vacation and Sick Time. - For all salaried/exempt employees, in lieu of the FOX Vacation policy, Tubi offers a Flexible Time off Policy to manage all personal matters. - For all full-time, regular employees, in lieu of FOX Paid Parental Leave, Tubi offers a generous Parental Leave Program, which allows parents twelve (12) weeks of paid bonding leave within the first year of birth, adoption, surrogacy, or foster placement of a child in addition to applicable government leave program(s) and FOX’s short-term disability policy. This time is 100% paid through a combination of any applicable state, city, and federal leaves and wage-replacement programs in addition to contributions made by Tubi. - For all full-time, regular employees, Tubi offers a monthly wellness reimbursement. About Tubi: Boldly built for every fandom, Tubi is a free streaming service that entertains over 100 million monthly active users. Tubi offers the world's largest collection of Hollywood movies and TV shows, thousands of creator-led stories and hundreds of Tubi Originals made for the most passionate fans. Headquartered in San Francisco and founded in 2014, Tubi is part of Tubi Media Group, a division of Fox Corporation. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.

• Lead high-priority operational projects from planning through execution — including new SKU launches, vendor onboarding, packaging transitions, operational readiness for new retail accounts, and process improvement initiatives. • Partner closely with the VP of Operations and peer Director-level leaders across Supply Chain, Logistics, Production, Product Development, Regulatory Affairs, and Quality Assurance to ensure seamless cross-functional alignment and handoffs. • Serve as the operational connective tissue across the Operations org — identifying misalignment, surfacing risks early, and driving resolution across teams. • Partner with Marketing, Finance, CX, and commercial teams to ensure operational priorities are visible and well-supported across the organization. • Collaborate with the Sr. Director of Supply Chain and Director of Logistics on demand forecasting, inventory management, and fulfillment execution — providing operational support and cross-functional coordination across DTC and retail channels. • Support improvements in shipping efficiency, cost savings, and delivery performance by identifying opportunities and coordinating across teams to implement solutions. • Own the research, evaluation, and implementation of tools and systems that enhance efficiency, visibility, and automation across operations — including ERP enhancements, reporting tools, and workflow automation. • Identify operational bottlenecks and develop scalable, repeatable processes and SOPs that can grow with the business. • Partner with the VP of Operations on ERP and operations platform optimization — ensuring data integrity, process compliance, and cross-functional usability across all operational functions. • Build and maintain strong working relationships with key operational vendors, manufacturers, and partners — holding them accountable to SLAs, performance standards, and contractual commitments. • Continuously evaluate vendor and contract performance, surfacing opportunities to renegotiate, consolidate, or diversify as the business evolves. • Build and maintain operational dashboards and reporting frameworks that give the VP of Operations and leadership team real-time visibility into key operational metrics, KPIs, and risks. • Provide regular insights, analysis, and recommendations to leadership to support data-informed decision-making across the operational org.

Role Description Aquia is looking for a detail-oriented and proactive IT Operations Specialist to serve as the backbone of our internal technology environment. This is a fully internal, remote, non-billable role; you will never be customer-facing. Instead, your mission is to make sure every Aquia employee has the devices, tools, access, and documentation they need to do their best work, securely and reliably. You will own the day-to-day IT help desk function, manage our endpoint and SaaS tooling ecosystem, and partner closely with our IT Operations Distinguished Engineer on company-wide infrastructure and technology initiatives. As Aquia scales, this role is positioned to take on increasing ownership, including approval authority over technology adoption decisions such as AI tool usage. Key Responsibilities - Endpoint & Device Management - Provision, configure, and maintain employee laptops and workstations across macOS and Windows platforms. - Administer and enforce endpoint security policies via Sophos, ensuring compliance across the fleet. - Manage device lifecycle in ManageEngine (MDM/UEM), including enrollment, patching, policy enforcement, and decommissioning. - Maintain accurate inventory of all hardware assets; coordinate procurement, shipping, and return logistics for remote employees. - IT Help Desk & Support - Serve as the primary point of contact for internal IT support requests, triaging and resolving tickets in a timely manner. - Develop and refine ticket workflows and SLAs to maintain high employee satisfaction and operational efficiency. - Troubleshoot hardware, software, connectivity, and access issues across the employee base. - Escalate complex issues to the IT Ops Distinguished Engineer or external vendors as appropriate. - SaaS Administration & Provisioning - Own user provisioning, deprovisioning, and access management across core internal SaaS platforms, including: - Atlassian (Jira, Confluence) - Slack - Google Workspace - Other internal productivity and security tooling as the portfolio grows - Conduct periodic access reviews and ensure least-privilege principles are applied across all platforms. - Serve as the primary vendor contact for supported SaaS tools; manage license tracking, renewals, and cost optimization. - Evaluate and onboard new internal tools in coordination with the IT Ops Distinguished Engineer and relevant stakeholders. - Technology Policy & AI Tool Oversight - Develop familiarity with Aquia's internal technology policies and enforce consistent application across the organization. - Serve as an approver for employee requests to adopt or use AI tools internally, applying company policy and security guidance to approval decisions. - Stay current on the AI tooling landscape to make informed, practical recommendations. - Documentation - Create and maintain clear, accurate internal IT documentation: runbooks, onboarding guides, how-tos, configuration records, and process documentation. - Ensure documentation is kept current as systems and processes evolve. - Proactively identify gaps in documentation and fill them. - Internal IT Initiatives - Collaborate with the IT Ops Distinguished Engineer on company-wide infrastructure projects, process improvements, and technology evaluations. - Contribute to the planning and execution of internal IT roadmap items, including tooling consolidation, security hardening, and operational scalability. - Represent the employee experience perspective in IT decision-making. Qualifications - Candidates must be based in the United States and able to pass a background check. Sponsorship is not available for this role. - 3–5+ years of experience in IT operations, systems administration, or a closely related role. - Hands-on experience with MDM/UEM platforms (ManageEngine or equivalent such as Jamf, Intune). - Experience administering endpoint security tooling (Sophos, CrowdStrike, or similar). - Proficiency administering Google Workspace and Slack at an organizational level. Experience with O365 will be considered as a substitute. - Experience with Atlassian products (Jira, Confluence) at an administrative level. - Strong troubleshooting skills across macOS and Windows environments. - Excellent written communication skills; demonstrated ability to write clear technical documentation. - Highly organized, self-directed, and comfortable managing competing priorities in a remote-first environment. Preferred - Experience in a fully remote consulting, professional services, or federal IT environment. - Experience with IT asset management and software license tracking. - Exposure to evaluating or governing AI tool usage in an organizational context. - Exposure to a major cloud platform (AWS, Azure, or GCP); a plus but not required. - IT certifications (CompTIA A+, Google IT Support, ITIL Foundation, or equivalent). Benefits - Premium health care plans (90% employer-paid) - Employee stock plan - 100% 401k match (up to IRS annual max) - Generous PTO package - Personal training and development budget Company Description Aquia is a Veteran-founded digital services firm that helps the government modernize and secure its systems and processes. Named the “#1 Best Remote Startup to Work For in 2025” by Built In and a certified “Great Place to Work” for five years in a row, we prioritize outcomes over outputs- supporting work that benefits millions of Americans. The systems we modernize help Veterans access their earned benefits in days instead of weeks, enable investigators to double their health care fraud investigations, and help civil servants achieve system authorizations in roughly a quarter of the time. Our contributions earned us recognition as the Department of Health and Human Services (HHS) Service-Disabled Veteran-Owned Small Business of the Year in 2024. We hire people who take ownership, raise the bar, and lift up those around them while they do it.