• As part of Intersect's Asset Management team, you'll help ensure our datacenter infrastructure projects remain commercially aligned throughout their lifecycle. • Support the commercial integrity of operating assets by analyzing performance, maintaining critical documentation, and tracking the contractual and financial commitments that enable reliable operations. • Working alongside experienced Asset Managers, you'll develop an understanding of how technical agreements, commercial structures, markets, and asset economics come together to support long-term asset performance. • Analyze Commercial Performance • Support commercial performance analysis and reporting for assigned assets, ensuring accuracy, completeness, and timely delivery. • Prepare commercial summaries, financial reporting, and performance tracking that support informed business decisions. • Develop a working understanding of how datacenter infrastructure assets generate revenue, incur costs, and create long-term value. • Manage Commercial Obligations • Maintain trackers for commercial obligations, performance metrics, notices, compliance deadlines, and key contractual terms across equipment supply, EPC, O&M, interconnection, warranty, and master service agreements. • Maintain documentation, lifecycle records, and decision history for commercial commitments throughout asset operations. • Identify and escalate potential contractual issues, performance concerns, or compliance risks to the appropriate commercial owner. • Support Cross-Functional Execution • Support implementation of commercial processes, reporting workflows, and Asset Management systems. • Coordinate deliverables across Development, Operations, Finance, Procurement, and other internal stakeholders. • Assist with asset onboarding, operational transitions, and ongoing documentation management to support consistent execution. • Develop Financial & Commercial Knowledge • Build foundational knowledge of project financial models, including revenue assumptions, cost drivers, and key sensitivities. • Support forecasting, budgeting, invoice tracking, and variance analysis for assigned assets. • Develop an understanding of how project finance structures influence commercial responsibilities and operational decision-making.

• Partner with Data & Reporting teams to define, refine, and prioritize reporting requirements aligned with business objectives • Provide business context to support the development of dashboards, metrics, and analytics solutions • Validate reporting outputs to ensure accuracy, usability, and alignment with business expectations • Analyze data to support sales performance, forecasting, and growth initiatives • Identify and troubleshoot data discrepancies, collaborating with appropriate teams to resolve issues • Continuously evaluate and enhance reporting processes for efficiency, scalability, and usability • Gather, document, and prioritize business and technical requirements across multiple stakeholders • Translate business needs into clear, actionable technical specifications • Deliver ad hoc analyses and develop repeatable reporting solutions where applicable • Build and maintain strong relationships with business leaders and technical partners • Proactively identify opportunities to improve reporting, analytics, and decision-making capabilities • Provide reporting and analytical insights to support sales team performance and growth objectives • Interpret and apply business rules to ensure data integrity and consistency • Support execution and understanding of operational processes, including programs such as the LPL charge process • Manage the intake and tracking of contract requests • Support the Business Manager in contract review and redlining processes • Coordinate communication and workflow between sales teams and legal partners • Serve as a coordination point for resolving reporting and system-related issues impacting advisors and sales teams • Partner with external partners and shared services teams to identify root causes and implement solutions • Identify recurring issues and recommend process or system improvements • Drive continuous improvement efforts to enhance data quality, reporting accuracy, and user experience

• Support the delivery of Technology Recharges across Enterprise Technology • Assist in maintaining the recharge model, ensuring data accuracy • Act as a key contact for recharge-related queries • Contribute to data collection, validation, and analysis

Role Description We are seeking an experienced OpenText Exstream Business Analyst to bridge business requirements and document composition solutions. The ideal candidate will work closely with business stakeholders, product owners, architects, and development teams to gather, analyze, and document requirements for customer communication management (CCM) solutions using OpenText Exstream. - Gather, analyze, and document business requirements for customer communication and document generation solutions. - Conduct workshops and requirement elicitation sessions with business stakeholders. - Translate business needs into functional specifications, user stories, and acceptance criteria. - Work closely with OpenText Exstream developers to ensure requirements are clearly understood. - Analyze existing document templates, workflows, and communication processes to identify improvement opportunities. - Create process flows, business process models, use cases, and functional design documents. - Participate in solution design discussions and validate proposed solutions against business requirements. - Support SIT, UAT, and production validation activities. - Coordinate with QA teams to ensure complete test coverage. - Manage requirement traceability throughout the project lifecycle. - Assist in change management, impact analysis, and release planning. - Ensure compliance with organizational, regulatory, and customer communication standards. - Provide production support and perform root cause analysis for business-related issues. Qualifications - Strong experience as a Business Analyst in Customer Communication Management (CCM) projects. - Hands-on experience with OpenText Exstream. - Strong knowledge of document composition, customer correspondence, and document lifecycle. - Experience in requirement gathering, stakeholder management, and business process analysis. - Expertise in creating: - Business Requirement Documents (BRD) - Functional Requirement Documents (FRD) - User Stories - Use Cases - Process Flow Diagrams - Knowledge of Agile and Scrum methodologies. - Experience with Jira, Confluence, Azure DevOps, or similar ALM tools. - Strong analytical, problem-solving, and communication skills. - Ability to manage multiple stakeholders and priorities. Requirements - This is a remote position. Benefits - 401(k) - Health insurance - Vision insurance