Role Description At Pavago, we’re hiring on behalf of one of our clients for an Inbound Sales & Customer Service Representative to manage high-volume inbound calls, assist customers with home service needs, and convert conversations into booked service appointments and membership enrollments. This is more than a customer support role. You’ll be responsible for turning inbound inquiries into revenue by providing exceptional service, recommending the right solutions, and confidently guiding customers toward scheduling appointments and joining the company’s membership program. You’ll work closely with dispatch, operations, and customer service teams to ensure every customer receives a seamless experience from their first call through appointment scheduling. If you’re confident on the phone, naturally persuasive, and enjoy helping customers while achieving measurable sales goals, this role is built for you. Qualifications - 1–2+ years of experience in Inbound Sales, Customer Service, Call Center Operations, Appointment Setting, Customer Support with Sales Targets. - Proven ability to convert inbound calls into booked appointments. - Strong objection handling and closing skills. - Excellent written and verbal English communication. - Comfortable working in a high-volume call environment. - Experience using CRM or customer management systems. - Strong organizational skills and attention to detail. Requirements - Experience in Plumbing, HVAC, Electrical, Home Services. - Experience using ServiceTitan, Housecall Pro, Service Fusion. - Membership or subscription sales experience. - Experience working with U.S.-based customers. Benefits - Fully remote position supporting U.S.-based customers. - Structured training, proven scripts, and ongoing coaching. - Opportunity to build valuable inbound sales and customer service skills. - Direct impact on customer satisfaction and company revenue. - Career growth opportunities into Senior Customer Service Representative, Inbound Sales Specialist, Team Lead, Sales Supervisor, Operations Coordinator. Interview Process - Application Review - Spark Hire Intro Video (3–5 minutes) - Recruiter Interview - Client Interview - Offer & Onboarding What Happens After You Apply Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video. This short, self-recorded video is the final step that completes your application and can be recorded whenever it’s convenient for you. Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. This helps hiring managers evaluate your communication style early, making future interviews more meaningful and reducing unnecessary interview rounds. Don’t overthink it—you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed. Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application. Apply Now If you’re someone who enjoys helping customers, excels at building trust over the phone, and can confidently turn inbound conversations into booked appointments and sales, we’d love to hear from you. Apply today and become an essential part of a high-performing customer experience and sales team.

• Own full revenue accountability across Strategic, Enterprise, and Commercial segments within your region • Execute a segment-specific, regionally aligned GTM strategy • Optimize coverage, segmentation, and resource allocation to maximize growth across varied deal sizes and sales cycles • Drive predictable pipeline generation, forecast accuracy, and revenue attainment • Identify whitespace and expansion opportunities across all customer tiers • Lead a multi-layered organization of Directors, Managers, and Account Executives • Build a strong leadership bench—developing leaders of leaders in your region • Attract, hire, and retain top-tier talent across segments • Establish a high-performance culture grounded in accountability, coaching, and continuous development • Act as executive sponsor on key Strategic and Enterprise deals • Drive disciplined deal inspection and pipeline management across all segments • Build relationships with senior stakeholders across CMO, CRO, and RevOps functions • Partner with Marketing, Customer Success, Solutions Consulting, and RevOps to align on pipeline, conversion, and expansion • Drive consistent forecasting, pipeline hygiene, and data-driven decision making • Establish scalable, repeatable sales motions tailored to each segment • Monitor key metrics and proactively adjust strategy to achieve targets

Role Description The Primary Care Sales Consultant (SC) is accountable for implementing the sales strategies for an approved Cardiorenal product. Responsibilities include: - Driving demand, clinical education, and sales by developing, coordinating, and implementing a strategic business plan for Primary Care Physicians, primarily in Community settings. - Reporting to the CVR Area General Manager (AGM) and collaborating closely with Marketing, Market Access, Patient Services, and other internal partners to drive US Pharma outcomes. - Covering the greater Minneapolis, Minnesota area with travel up to 50% within the territory. - Being domiciled within the territory. Qualifications - Bachelor's degree or 10 years of relevant sales experience in competitive landscapes in lieu of a Bachelor's degree. - Proven track record of consistent high performance in a sales role or other relevant experience. - Proven track record in developing long-standing relationships with customers. - Outstanding written and oral communication skills. - Demonstrated leadership and fostering an environment that promotes ethical behavior and compliance with company policies and applicable laws. - Ability to comply with any customer credentialing and safety requirements (e.g., up-to-date vaccinations, trainings). - Valid driver’s license and clean driving record required. Requirements - An advanced degree is a plus. - 5+ years of experience in pharmaceutical sales. - In-depth knowledge in the cardiovascular and/or diabetes and/or menopause disease states. - Product launch experience. - Strong analytical and computer capabilities. - Virtual Sales Experience. - Strong local relationships with HCPs and understanding of the local market. Benefits - Salary range: $124,320.00 to $186,480.00. - Additional compensation may include a bonus or commission (if relevant). - Health care, vision, dental, retirement, PTO, sick leave, etc.

• Achieving annual sales plan by prioritizing prospecting, customer facing selling time and driving sales strategy execution to generate sales volume of new business. • Managing the future market opportunity potential of the assigned geography and named accounts. • Developing consultative sales relationships with all key buying influences in each prospective opportunity, including multiple levels within the customer's organization including key management and executive management, CFO, CIO, CEO, CMIO etc. • Adhering to sales process by owning funnel management in the CRM system, driving territory development and account strategy to close deals in territory and any assigned existing customer accounts • Developing and executing an annual business/territory plan supporting attainment of quota, key performance metrics, market share growth and reviewing progress on a quarterly/ monthly basis. • Collaborating with AGFA colleagues and business partners on closing business and growth strategies in assigned territory and accounts. • Developing and maintaining product knowledge of AGFA Healthcare’s portfolio of IT and competitive products • Maintaining complete knowledge of the market drivers in the geographic territory, as well as each prospective and assigned customer account's current and strategic objectives, purchase plans and key buying influences.