• Serves as the engineering lead for the cross-functional teams supporting SunStrong’s Salesforce platform • Leads a team of Salesforce software engineers • Responsible for building and maintaining a high-performing team • Oversees architectural and design decisions across the Salesforce platform • Provides code reviews and mentorship • Facilitates Agile sprint ceremonies • Identifies, implements and promotes opportunities to improve team delivery

• Administer the Salesforce Government Cloud Plus Defense org: user accounts, Permission Set Group assignments, and sandbox management across development, integration, and promoted environments • Configure and maintain the user personal PSG definitions in alignment with the OWD sharing model • Provision Government-directed user accounts with correct PSG assignments for sprint reviews and test sessions • Monitor org health: Storage utilization, API call limits, BRE invocation counts, async job queues, and Salesforce governor limit headroom • Support the data integration team with data loader operations and bulk data jobs during integration/migration events • Maintain the Salesforce Setup audit trail and respond to Security Engineer and DevSecOps Engineer requests for configuration evidence • Evaluate Persona data visibility and security settings against defined customer requirements

Role Description As Senior Salesforce Administrator, you’ll play a vital role at The Emily Program. We are looking for a proactive individual who can help us continually improve and enhance our Salesforce platform by: - Gathering requirements and feedback - Designing scalable best practice solutions - Managing the product road map The Senior Salesforce Administrator should enjoy all aspects of user management, including: - Support tickets - Training - Designing solutions with user satisfaction as a priority Key responsibilities include: - All aspects of user and license management - Salesforce configuration changes - Understanding of basic triggers/Apex code knowledge - Sandbox environment management - DevOps/release management experience - Identifying and gathering requirements - Creating a platform roadmap and defining priorities - Owning communication of platform changes - Data management to improve Salesforce data quality - Proactive system maintenance - User support tickets - Monitoring and improving user adoption - New user and ongoing user training - Technical documentation - Management of integrated applications and third-party suppliers Qualifications - Bachelor's/Postgraduate degree or professional qualification - Strong Salesforce product knowledge - At least five years of hands-on Salesforce Administration experience - Certified Salesforce Administrator - Additional Salesforce certifications (e.g. Advanced Administrator, Platform App Builder) - A proactive attitude to platform enhancements - Excellent relationship-building skills - Ability to liaise with stakeholders at all levels - Translating requirements into technical solutions - Experience in change management and governance - Training end users and key stakeholders - Technical documentation - Available and responsive to questions - Experience implementing Salesforce configuration changes - DevOps/release management experience - Understands basic triggers/Apex code knowledge - Demonstrates continued personal/professional development - Active in the Salesforce community Requirements - Monday - Friday, 8:00 am - 5:00 pm - Remote location - Starting salary range between $100,000 - $145,000 - Final compensation offered will be based on qualifications/experience Benefits - HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield) - Dental insurance (Delta Dental) - Vision insurance (EyeMed) - Short-term and long-term disability insurance - Company-paid life insurance - 401(k) plan available two months after start date - Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation - Generous PTO plan accrues annually, starting with your first whole pay period - Eligible employees enjoy seven paid holidays and one floating holiday

Role Description As Senior Salesforce Administrator, you’ll play a vital role at The Emily Program. We are looking for a proactive individual who can help us continually improve and enhance our Salesforce platform by gathering requirements and feedback, designing scalable best practice solutions, and managing the product road map. Our Salesforce user experience is of great importance to us; therefore, the Senior Salesforce Administrator should enjoy all aspects of user management, including support tickets, training, and designing solutions with user satisfaction a priority. The Senior Salesforce Administrator should have a deep understanding of the Salesforce platform to quickly identify areas of improvement. They should be comfortable with change management and governance, as well as communicating, prioritizing, and managing all aspects of a Salesforce project. The ideal candidate will be happy liaising with stakeholders at all levels, with the ability to translate technical information into layman’s terms and clearly explain design options and their potential impact. Schedule - Monday - Friday - 8:00 am - 5:00 pm Location - Remote Compensation Disclosure - Starting salary range between $100,000 - $145,000 - Final Compensation offered will be within pay range based on qualifications/experience met for the position How Sr Salesforce Administrators Empower Recovery - All aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules - Salesforce configuration changes, including Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports - Understanding of basic triggers/Apex code knowledge - Sandbox environment management - DevOps/release management experience - Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience - Identify unused or underutilized platform features - Create a platform roadmap and define priorities, liaising with stakeholders - Own the communication of any platform changes to end users and stakeholders - Data management to improve Salesforce data quality, implementing rules and automation as needed - Proactive system maintenance, including security reviews, release updates, health check, and Optimizer - User support tickets - Monitor and improve user adoption - New user and ongoing user training - Technical documentation - Management of integrated applications and third-party suppliers Qualifications - Bachelor's/Postgraduate degree or professional qualification - Strong Salesforce product knowledge and at least five years of hands-on Salesforce Administration experience - Certified Salesforce Administrator - Additional Salesforce certifications (e.g. Advanced Administrator, Platform App Builder) - A proactive attitude to platform enhancements - Designing scalable, best-practice solutions - Excellent relationship-building skills - Ability to liaise with stakeholders at all levels - Translating requirements into technical solutions - Experience in change management and governance - Training end users and key stakeholders - Technical documentation - Available and responsive to questions - Experience implementing Salesforce configuration changes - DevOps/release management experience - Understands basic triggers/Apex code knowledge - Demonstrates continued personal/professional development - Is active in the Salesforce community Benefits - HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield) - Dental insurance (Delta Dental) - Vision insurance (EyeMed) - Short-term and long-term disability insurance - Company-paid life insurance - 401(k) plan available two months after start date - Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation - Generous PTO plan accrues annually and begins with your first whole pay period - Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO