The Emily Program

Role Description As a Provider Relations Specialist, you will cultivate and manage referring provider relationships within a designated territory. You will collaborate with the client’s treatment team, internally and externally to provide comprehensive care coordination. You will also act as an internal liaison to foster and enhance the experience and outcomes for their clients and families. As a talented specialist, you will identify market strategies, build and deepen professional relationships, and optimize potential opportunities to expand The Emily Program’s community impact and patient engagement. - Schedule: Monday-Friday (8:00 am-5:00 pm), some evenings and weekends as needed for travel, events, or conferences. - Location: Remote based, 70-90% travel within the assigned territory (Northern, Central VA and surrounding areas). - Requires permanent residence in the state of VA. Compensation Disclosure: Starting salary range between $85,000-105,000 with an uncapped incentive compensation plan. Final compensation offered will be based on qualifications/experience met for the position. Qualifications - 2+ years’ experience working in sales, business development, or account management. - Experience working in behavioral health or eating disorder outreach is preferred. - Experience working with Salesforce or similar CRM tools. - Must possess a current, valid U.S. Driver’s License. - Must have reliable transportation. Requirements - Bachelor’s degree preferred in marketing, communications, psychology, or social work, but not required. - In the absence of a bachelor’s degree, high school diploma in addition to 4+ years of relevant experience. - Clinical background preferred but not required. Benefits - HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield). - Dental insurance (Delta Dental). - Vision insurance (EyeMed). - Short-term and long-term disability insurance. - Company-paid life insurance. - 401(k) plan available two months after start date. - Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation. - Generous PTO plan that accrues annually, starting with your first whole pay period, including seven paid holidays and one floating holiday.

• Provides individual, group, family and/or couples therapy. • Collaborates with a multi-disciplinary team to provide comprehensive treatment to clients and their families. • Ensures strict adherence to professional boundaries with clients. • Co-Facilitates therapy sessions for clients and their support networks. • Oversees a caseload of clients, ensuring comprehensive delivery of individual and family therapy according to treatment plans. • Creates, implements, and continuously monitors individualized treatment plans. • Applies evidence-based therapeutic modalities in the treatment of clients. • Provides guidance and coaching during individual client and family meals. • Actively contributes to treatment team discussions. • Engages in multidisciplinary case conceptualization. • Fosters effective communication and collaboration within the multidisciplinary team. • Performs comprehensive intake evaluations to assess new clients. • Supports the therapeutic environment by assisting with milieu management as needed. • Communicates effectively with the Utilization Review team. • Generates detailed discharge plans, making informed recommendations for continued care.

Role Description The Vice President (VP) of Operations is a key senior leadership team member responsible for driving enterprise-wide operational strategy, performance, and execution across the organization. This role partners closely with executive, clinical, and administrative leaders to ensure the delivery of high-quality, patient-centered care while advancing organizational goals related to growth, access, and operational excellence. The VP of Operations leads a multi-level-of-care operational structure and serves as a critical connector between clinical services, business functions, and organizational leadership. This role ensures that operations are efficient, scalable, and aligned with clinical priorities, financial performance targets, and regulatory standards to support sustainable growth and exceptional patient outcomes. There are two VP of Operations that report to the COO. Location and Travel: - Remote - Must reside in the United States. - Travel - 25–50% to support site and team leadership. Key Responsibilities - Operational Strategy & Execution - Develop and execute national strategies for multi-level-of-care behavioral health services that are scalable, financially sound, and clinically effective. - Oversee operations across multiple sites, ensuring consistent, high-quality service delivery. - Establish and drive site-level and organizational goals, monitor performance and ensure accountability. - Optimize operational workflows and processes to improve efficiency, scalability, and patient experience. - Ensure high standards of care and patient satisfaction through continuous quality improvement initiatives. - Partner with clinical leadership to align operational practices with evidence-based care models. - Monitor and improve patient access, admissions, engagement, and retention across all levels of care. - Support a culture of safety, quality, and patient-centered care delivery. - Financial Performance & Growth - Ensure financial performance across sites ensuring alignment with revenue targets and expense management goals. - Monitor key operational KPIs, including capacity utilization, census, revenue, and patient outcomes. - Conduct regular financial and operational reviews, identifying risks and opportunities for improvement. - Partner with leadership to drive growth initiatives and expand service capacity. - Leadership & Team Development - Lead, mentor, and develop a high-performing, geographically dispersed leadership team. - Foster a positive, collaborative culture focused on accountability, engagement, and retention. - Serve as a key liaison between operations and other departments to ensure seamless execution of organizational initiatives. - Partner with HR on workforce planning, recruitment strategy, and leadership development. - Build leadership bench strength and succession plans to support long-term organizational growth. - Collaborate with Marketing, Clinical, Compliance, Finance, and Business Development teams to align strategies and drive shared outcomes. - Support outreach and marketing efforts by aligning operational capacity with growth strategies. - Maintain a strong presence across sites through regular virtual and in-person engagement. - Build relationships with site leaders and teams to understand challenges, support solutions, and drive consistency. - Ensure alignment between corporate strategy and site-level execution. - Strategic Partnerships & Market Expansion - Build and manage strategic provider and partner networks to strengthen referral pipelines and market position. - Identify opportunities to expand services, enhance care delivery models, and improve competitive advantage. - Monitor industry trends, emerging risks, and innovations to inform forward-thinking operational strategies. - Ensure organization-wide compliance with federal, state, and local regulations, as well as accreditation standards (e.g., CARF, TJC). - Partner with compliance and legal teams to proactively identify and mitigate operational risks. - Governance & Leadership - Serve as a member of the senior leadership team, contributing to organizational strategy and decision-making. - Provide regular updates to executive stakeholders on outreach performance, risks, and opportunities. - Ensure compliance with all regulatory and organizational standards related to outreach and referral practices. Qualifications - Bachelor’s degree required; Master’s degree (Healthcare Administration, Business, or Clinical discipline) strongly preferred. - 10+ years of expanding, related experience required. - 5+ years proven success in a multi-site healthcare leadership role. - Experience leading multiple sites and across several geographic locations. - Experience scaling growth with both de novo and acquisition models. - Ability to blend behavioral health knowledge and experience with business knowledge, creating unique strategies for the organization. - Experience integrating clinical and operational priorities into growth strategies. - Experience in eating disorder or behavioral health treatment settings. - Experience working across multiple levels of care (inpatient, residential, outpatient). - Familiarity with CRM systems (e.g., Salesforce) and performance analytics. - Background in both clinical and business operations is highly desirable. - Demonstrated ability to successfully manage people/projects across a continuum of experience, knowledge, and diversity. - Must be adaptive, flexible, and able to function effectively in a highly complex, matrixed environment with a proven ability to multi-task in a fast-paced environment. Competencies - Possess credibility and influence and gain commitment/support for new ideas from all levels of the organization. - Can quickly establish credibility and rapport with all levels of the organization. - Demonstrated experience in successfully initiating and implementing new ideas. - Ability to effectively establish plans and convey clear expectations to staff in executing those plans. - Strong problem-solving skills with the ability to make timely decisions; critical thinking and strategic planning abilities. - Excellent written and verbal communication skills that allow successful, collaborative interaction with all areas of the organization and with external patients. - Results-focused - Understands what is important to leaders, employees, and patients. - Displays high integrity; is sincere in own behavior and in dealings with others. Workplace Environment - Estimated travel 25–50% to support site and team leadership. - Ability to work on a computer for extended periods of time. - Ability to adjust to workflow pace that fluctuates. - Fast-paced, highly collaborative SLT environment. Benefits - HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield). - Dental insurance (Delta Dental). - Vision insurance (EyeMed). - Short-term and long-term disability insurance. - Company-paid life insurance. - 401(k) plan available two months after start date. - Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation. - Paid time off is a crucial part of maintaining work and life balance. Our generous PTO plan accrues annually and begins with your first whole pay period. Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO.

Role Description The Chief Operating Officer (COO) is a mission-critical executive responsible for driving operational excellence, consistency, and enterprise value across a multi-state behavioral health organization specializing in eating disorders. Reporting to the CEO and serving on the Executive Leadership Team, the COO leads the design and execution of strategies that optimize the operating model—ensuring high-quality patient care, strong financial performance, and reliable execution across all locations. - Oversees clinical operations, service delivery, staffing performance, and infrastructure across multiple levels of care. - Brings deep healthcare operations experience, with a proven ability to standardize and improve performance in complex, multi-site environments while balancing mission and financial discipline. Location & Travel: - Remote, US based role (must be able to work for any employer in the US unrestricted) - Travel 25–40% across multiple states Compensation: - Typical Range is $250,000-$350,000 plus incentive pay - Final Compensation offered will be within pay range based on qualifications/experience met for the position. Requirements - Develop and execute strategies to optimize operations, improve consistency, and drive performance across all sites. - Standardize workflows, staffing models, and performance metrics. - Implement dashboards and KPIs for real-time visibility and decision-making. - Identify operational gaps and lead performance improvement initiatives. - Oversee operations across all levels of care (inpatient, residential, PHP, IOP, outpatient). - Partner with clinical leadership to improve patient outcomes, safety, and experience. - Optimize length of stay, throughput, and capacity utilization. - Ensure compliance with Joint Commission, CARF, state, and payer requirements. - Partner with Finance to drive P&L accountability and margin improvement. - Lead cost management, staffing efficiency, and productivity initiatives. - Oversee forecasting, resource allocation, and site-level performance. - Scale best practices across locations to improve outcomes and EBITDA. - Strengthen and standardize systems, processes, and operational infrastructure. - Partner with technology leadership to enable real-time, data-driven decisions. - Oversee vendor management, facilities, and supply chain efficiency. - Build and lead a high-performing, mission-aligned operations team. - Optimize staffing models to align with patient demand and financial goals. - Foster a culture of accountability, transparency, and data-driven performance. - Ensure compliance with healthcare regulations, accreditation, and HIPAA. - Maintain audit readiness and lead risk mitigation efforts. - Oversee patient safety, incident response, and quality improvement programs. - Provide data-driven insights to the CEO and Board on operational performance. - Collaborate cross-functionally to align operations with strategic priorities. - Represent the organization with payers, regulators, and external partners. Qualifications - Bachelor’s degree in Healthcare Administration, Business, or related field required. - Master’s degree (MHA, MBA, or similar) preferred. - 15+ years of healthcare operations leadership, including multi-site environments. - Experience in behavioral health and/or private equity–backed organizations preferred. - Proven track record improving operational efficiency, clinical outcomes, and EBITDA. - Experience standardizing systems and scaling performance across locations. - Strong knowledge of behavioral health regulations, accreditation, and payer dynamics. - Demonstrated success leading large, geographically dispersed teams. - Strategic, analytical, and results-driven. - Strong operational judgment with a hands-on leadership style. - Transparent, credible, and accountable. - Effective communicator with executive and Board presence. - Mission-driven with a commitment to patient outcomes and organizational growth. Benefits - HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield). - Dental insurance (Delta Dental). - Vision insurance (EyeMed). - Short-term and long-term disability insurance. - Company-paid life insurance. - 401(k) plan available two months after start date. - Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation. - Generous PTO plan accrues annually and begins with your first whole pay period. - Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO.

Role Description The EHR Analyst will be an integral member of the EHR team. They will provide ‘real time’ support to the Revenue Cycle Management (RCM) team and business staff, help work through claim and remittance technical issues, offer superior service and responsiveness to internal customers and work with vendors and members of the EHR team to facilitate fixes/solutions/enhancements to the billing system. They will assist with system upgrades and test scripts. Schedule: Monday - Friday, typical business hours, Fully Remote Compensation Disclosure: Starting salary range between $65,000 - $80,000. Final Compensation offered will be within pay range based on qualifications/experience met for the position. How an EHR Billing Analyst Empowers Recovery: - Address billing discrepancies received from claim remittances. - Handle billing production problem/issues resolution for all end users. - Play a key/lead role in the overall billing support and optimization of the EHR system. - Serve as the point of contact for all EHR billing corrections for the billing team. - Responsible for maintaining a high level of customer satisfaction with end users. - Provide reliable tracking mechanics for changes to the EHR system. - Maintain accurate records of all billing changes made and results of inquiries via ticketing system. - Assist EHR team members with researching functionality for new enhancements. - Work with Training to update support and maintenance documentation. - Provide key knowledge on the development and implementation of standardized, streamlined billing content. - Participate in validation testing of new design/build and provide implementation support. - Assist in the implementation, design, build, test, and maintenance of systems to support clinical and/or financial processes. - Assist in EHR build requirements when needed. - Contribute to tasks and projects as assigned by management as necessary to help in the development of application test strategies and plans. - Effectively communicate the status of tasks/projects to management and ensure timely and quality delivery of all deliverables. Qualifications - Minimum two years’ experience with myAvatar, Sigmund, AURA, SmartCare, or with another EHR system strongly preferred. - Willingness to learn and develop leadership skills. - Must possess excellent written and verbal communication skills. - Must be able to communicate effectively with billing staff and leadership. - Ability to understand and interpret billing concepts/requirements. - Knowledge of billing/CMS regulations/837i/837p loop and segments required. - Knowledge of claim remittance codes/posting codes/service codes. - Self-reliant individual with strong multitasking skills. - Must have excellent follow-through and attention to detail. - Ability to work under pressure and prioritize work appropriately in a changing environment. - Bachelor Degree in Health Information Management preferred. Competencies - Strong attention to detail and commitment to quality. - Solid interpersonal skills with the demonstrated ability to develop and maintain productive relationships. - Demonstrate initiative and exercise good judgement (e.g., in starting tasks, asking questions, identifying, and discussing problems, ability to structure own work, stay on task). - Ability to prioritize and adapt to changing priorities. - Shows passion for our business, clients, and values. Benefits - HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield). - Dental insurance (Delta Dental). - Vision insurance (EyeMed). - Short-term and long-term disability insurance. - Company-paid life insurance. - 401(k) plan available two months after start date. - Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation. - Paid time off is a crucial part of maintaining work and life balance. Our generous PTO plan accrues annually and begins with your first whole pay period. Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO.

Role Description The RCM System Analyst – Revenue Cycle Management (RCM) provides real-time operational and technical support to the RCM team to ensure optimal billing performance, revenue integrity, and system functionality. This role serves as a key liaison between Revenue Cycle, EHR, IT, and external vendors to troubleshoot claim and remittance issues, support system upgrades, and drive process improvements. The Analyst plays a critical role in identifying revenue leakage, resolving operational inefficiencies, ensuring billing compliance, and supporting revenue optimization initiatives. This position requires strong analytical skills, deep knowledge of revenue cycle processes, and the ability to translate business needs into technical solutions. Schedule: M-F 8-5PM - Remote Compensation: $68,000- $80,000 (Depending on State) Location: Remote, must be US Based and have the right to work for any employer in the US without restrictions Responsibilities - Operational & Billing Support - Provide real-time support to the RCM team to resolve production billing issues. - Address billing discrepancies identified through claim remittances and clearinghouse status reports. - Serve as the primary point of contact for EHR billing corrections and system-related revenue issues. - Research system functionality to support enhancements, new workflows, and billing optimization initiatives. - Maintain accurate documentation of system configuration changes within the EHR platform. - Revenue Cycle Analytics & Performance Monitoring - Analyze complex data sets to identify revenue leakage, denial trends, billing errors, and reimbursement variances. - Develop and maintain dashboards, KPIs, and standardized reporting to support operational and strategic decision-making. - Monitor performance metrics across the full revenue cycle, including patient access, coding, billing, denials, and A/R. - Assist with ad hoc and routine reporting needs as required. - Systems & Technical Collaboration - Translate business requirements into clear technical specifications for IT and data teams. - Play a lead role in billing support and optimization within the EHR system. - Assist with system upgrades and ensure billing configurations remain intact during implementations. - Participate in validation testing for new design/build initiatives related to Practice Management functionality. - Assist in writing business requirements for new system builds and reporting enhancements. - Partner with EHR training teams to ensure billing-related training materials remain current and accurate. - Cross-Functional Collaboration - Collaborate with Patient Access, HIM, Billing, Collections, and other departments to streamline workflows and resolve systemic issues. - Support projects related to EHR upgrades, payer contract changes, and revenue integrity initiatives. - Monitor regulatory and payer policy changes impacting reimbursement. - Participate in cross-functional meetings and provide analytical insight to support revenue-related initiatives. - Keep management informed of workflow disruptions, risks, or emerging concerns. - Process Improvement & Optimization - Evaluate business processes and recommend automation and efficiency improvements. - Support revenue optimization strategies and continuous improvement efforts. - Contribute to the development and implementation of standardized, streamlined billing content and workflows. Qualifications - High School Diploma or equivalent required - Associate degree or bachelor’s degree in information systems, Business Administration, Healthcare Administration, Finance, or related field preferred - Minimum of 5 years of Revenue Cycle experience in a healthcare environment - Strong knowledge of end-to-end revenue cycle processes, including: - Patient Access - Charge Capture - Coding - Claims (837I/837P loops and segments) - Denials management - Cash posting and A/R follow-up - Knowledge of CMS billing regulations and reimbursement methodologies - Understanding of claim remittance codes, posting codes, and service codes - Experience working with clearing houses and payer systems - Proficiency in Microsoft Office (Excel, Word, Outlook) - Experience with data visualization and reporting tools (e.g., Excel, SQL, Tableau, Power BI, Smart Sheets) preferred - Experience with major EHR systems (e.g., Epic, Cerner, Meditech, NX Avatar) preferred - Familiarity with DRG, APC, CPT/HCPCS methodologies preferred - Lean Six Sigma or process improvement certification preferred - Experience in predictive analytics or healthcare data modeling preferred - Strong written and verbal communication skills - Demonstrated ability to communicate effectively with peers, leadership, providers, and vendors - Strong customer service and communication skills Core Competencies - Strong analytical and problem-solving skills - Exceptional attention to detail and commitment to quality - Excellent time management and ability to manage multiple assignments simultaneously - Ability to work independently and exercise sound judgment - Strong interpersonal skills with the ability to build productive relationships - Adaptability in a fast-paced, changing environment - Customer service–oriented mindset - Demonstrated initiative and accountability Workplace Environment - Requires long periods of sitting (95% sitting, 5% standing) - Extensive computer use Benefits - HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield) - Dental insurance (Delta Dental) - Vision insurance (EyeMed) - Short-term and long-term disability insurance - Company-paid life insurance - 401(k) plan available two months after start date - Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation - Generous PTO plan accrues annually and begins with your first whole pay period - Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO Accanto’s Commitment to Equal Opportunity Accanto is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by law.

Role Description The Senior Vice President (SVP) of Clinical Outreach is a key senior leadership team member responsible for driving enterprise-wide clinical outreach strategy, referral development, and market expansion across the organization. This role integrates clinical expertise with strategic growth initiatives to strengthen referral pipelines, enhance patient access, and ensure alignment between outreach efforts and clinical operations. - Travel: 30-60% - Remote - Must be located in the United States - Salary Range: $200,000-$250,000, commensurate with experience and competencies of the role The SVP of Clinical Outreach leads a high-performing, multi-regional outreach organization and serves as a critical connector between clinical leadership, operations, admissions, and external partners. This role ensures that outreach strategies are clinically informed, patient-centered, and aligned with organizational priorities to support sustainable growth and exceptional care delivery. Qualifications - Bachelor’s degree required; Master’s degree (Healthcare Administration, Business, or Clinical discipline) strongly preferred - 10+ years of progressive leadership experience in healthcare, with significant experience in outreach, business development, or clinical engagement - 8+ years leading large, multi-site or regional teams - Strong understanding of behavioral health, healthcare systems, and referral dynamics - Demonstrated success driving growth, market expansion, and strategic partnerships - Experience integrating clinical and operational priorities into growth strategies - Experience in eating disorder or behavioral health treatment settings - Experience working across multiple levels of care (inpatient, residential, outpatient) - Familiarity with CRM systems (e.g., Salesforce) and performance analytics - Background in both clinical and business operations highly desirable Requirements - Develop and execute a comprehensive, enterprise-wide clinical outreach strategy to drive census growth and expand market presence. - Partner with executive leadership to align outreach initiatives with organizational goals, service line expansion, and geographic growth. - Identify new market opportunities, referral pathways, and strategic partnerships within the behavioral health and healthcare ecosystem. - Utilize data, market trends, and performance analytics to inform decision-making and optimize outreach effectiveness. - Lead, coach, and develop a national or multi-regional clinical outreach team, including Regional VPs, Directors, and field-based team members. - Build a high-performing, accountable culture focused on outcomes, collaboration, and continuous improvement. - Establish clear performance expectations, KPIs, and accountability structures across the outreach organization. - Oversee talent strategy including hiring, development, succession planning, and retention. - Partner closely with clinical, operations, and admissions leadership to ensure outreach efforts align with care delivery models and capacity. - Ensure outreach messaging accurately reflects clinical programming, levels of care, and patient outcomes. - Support alignment between referral sources and appropriate patient placement across the continuum of care. - Act as a strategic advisor on access, intake, and referral optimization. - Cultivate and maintain executive-level relationships with key referral partners, health systems, payors, and community stakeholders. - Represent the organization at industry events, conferences, and within the behavioral health community. - Lead high-level partnership discussions and negotiations, ensuring alignment with organizational priorities. - Enhance the organization’s reputation as a trusted partner. - Oversee outreach performance metrics, including referral conversion, census growth, and market penetration. - Drive the use of CRM tools and analytics (e.g., Salesforce) to manage pipelines, segment markets, and track performance. - Establish reporting frameworks to monitor outreach effectiveness and inform continuous improvement. - Collaborate with clinical and operations leaders to identify opportunities for new programs or service enhancements based on market needs. - Support the development of innovative outreach models that improve access to care and patient engagement. - Stay current on behavioral health trends, regulatory changes, and competitive landscape. - Serve as a member of the senior leadership team, contributing to organizational strategy and decision-making. - Provide regular updates to executive stakeholders on outreach performance, risks, and opportunities. - Ensure compliance with all regulatory and organizational standards related to outreach and referral practices. Benefits - HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield) - Dental insurance (Delta Dental) - Vision insurance (EyeMed) - Short-term and long-term disability insurance - Company-paid life insurance - 401(k) plan available two months after start date - Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation - Generous PTO plan accrues annually and begins with your first whole pay period - Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO

Our vision is a world of peaceful relationships with food, weight, and body image, where everyone with an eating disorder can experience recovery. We believe that exceptional, individualized care leads to lasting recovery from eating disorders. That’s why our teams are comprised of compassionate, dedicated professionals from a variety of backgrounds who collaborate to provide the very best evidence-based care for our clients at all levels of care. Position Overview The Chief Growth Officer (CGO) is a mission-critical executive responsible for driving scalable, sustainable growth across a multi-state behavioral health organization specializing in eating disorders. Reporting to the CEO and serving on the Executive Leadership Team, the CGO leads enterprise-wide growth strategy to expand market presence, accelerate revenue, and strengthen brand equity. This role oversees business development, marketing, admissions, utilization review, and sales operations, partnering closely with clinical, operational, and financial leaders. The ideal candidate brings deep healthcare experience and a proven track record of delivering measurable growth in complex, multi-site environments. Location & Travel - Remote, US based role ( must be able to work for any employer in the US unrestricted) - Travel 25–50% as needed Compensation: Typical Range is $215,000-$250,000 plus incentive pay Final Compensation offered will be within pay range based on qualifications/experience met for the position. How CGOs Empower Recovery Growth Strategy & Market Expansion Develop and execute data-driven growth strategies aligned with organizational goals Expand market share, patient access, and referral conversion across channels Identify and lead new market opportunities, partnerships, and service line expansion (including M&A) Build and grow high-value referral networks with providers, health systems, and partners Revenue & Sales Operations Lead all revenue-generating functions with accountability for growth and performance Implement forecasting, pipeline management, and KPI-driven sales processes Build and scale high-performing sales and outreach teams Optimize customer acquisition costs and ROI through scalable systems Marketing & Brand Strategy Oversee integrated marketing, digital, and communications strategies Drive measurable improvements in brand awareness, engagement, and lead generation Ensure consistent messaging and strong brand positioning across channels Admissions & Utilization Review Optimize admissions and call center operations to improve access, experience, and conversion Establish KPIs (speed to answer, conversion rates, quality) and drive continuous improvement Lead utilization review to ensure efficient authorizations and alignment with payer requirements Partner cross-functionally to align admissions and capacity with enterprise growth goals Leadership & Culture Build, develop, and retain high-performing growth teams Foster a results-driven, accountable, and data-oriented culture Design performance incentives and compensation structures to drive outcomes Executive & Stakeholder Partnership Serve as a strategic advisor to the CEO and executive team Deliver data-driven insights on growth performance, forecasts, and market trends Represent the organization with external partners and industry stakeholders Qualifications Education - Bachelor’s degree in Business, Marketing, Healthcare Administration, or related field required - MBA or advanced degree preferred Experience - 15+ years of leadership in growth, sales, marketing, or business development - 10+ years in senior leadership within multi-site healthcare or behavioral health - Proven success driving growth in referral-based, payer-reimbursed models - Experience in private equity–backed healthcare preferred - Track record of scaling teams and delivering significant revenue growth - Expertise with CRM systems, marketing automation, and performance analytics Personal Attributes - Strategic, results-oriented, and execution-focused - Strong leadership presence with ability to inspire and align teams - Data-driven decision-maker with strong business acumen - Effective communicator with executive and external stakeholder influence - Adaptable and resilient in fast-paced, high-growth environments - Mission-driven with a commitment to patient impact Work Environment & Travel - Primarily office-based with extended computer use - Travel 25–50% as needed What we offer: Employee Benefits: We understand the importance of a well-rounded benefits package. That’s why we’re dedicated to providing a range of plans to meet your needs. For full-time employees, we offer: - HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield) - Dental insurance (Delta Dental) - Vision insurance (EyeMed) - Short-term and long-term disability insurance - Company-paid life insurance - 401(k) plan available two months after start date - Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation Paid time off is a crucial part of maintaining work and life balance. Our generous PTO plan accrues annually and begins with your first whole pay period. Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO.

Our vision is a world of peaceful relationships with food, weight, and body image, where everyone with an eating disorder can experience recovery. We believe that exceptional, individualized care leads to lasting recovery from eating disorders. That’s why our teams are comprised of compassionate, dedicated professionals from a variety of backgrounds who collaborate to provide the very best evidence-based care for our clients at all levels of care. Position Overview The Chief Financial Officer (CFO) is a mission-critical executive responsible for driving financial performance, enterprise value creation, and operational discipline across a multi-state behavioral health organization specializing in eating disorders. Reporting to the CEO and partnering closely with the Board and investors, the CFO will lead financial strategy in a private equity–backed turnaround environment. As a key member of the Executive Leadership Team, this leader will own financial infrastructure, performance visibility, and capital strategy to stabilize, scale, and optimize the business. The CFO will drive EBITDA growth through strong financial management, revenue cycle transformation, and close partnership with operations and clinical leadership. Location & Travel - Remote, US based role ( must be able to work for any employer in the US unrestricted) - Travel, 10-20% Across Multiple Sites Compensation Typical Range is $250,000-$350,000 plus incentive pay Final Compensation offered will be within pay range based on qualifications/experience met for the position. How CFOs Empower Recovery Financial Strategy & Performance Drive EBITDA growth through margin expansion, cost optimization, and operational efficiency Lead budgeting, forecasting, and long-range planning aligned with value creation goals Develop clear financial insights, including variance analysis and performance drivers Partner with executive leadership to align financial strategy with growth initiatives Reporting & Analytics Ensure accurate, timely financial reporting and investor-grade dashboards Establish KPI frameworks linking clinical, operational, and financial performance Create a “single source of truth” for data integrity and decision-making Revenue Cycle & Cash Management Lead end-to-end revenue cycle optimization (billing, collections, denials, authorizations) Improve cash flow, DSO, and net revenue realization Partner with clinical and operations teams to optimize reimbursement and patient flow Turnaround & Operational Execution Lead financial aspects of turnaround initiatives, including cost restructuring and productivity improvement Identify underperformance and implement corrective action plans Drive financial accountability at site and department levels Treasury & Capital Structure Oversee cash flow, liquidity, and capital allocation Manage lender relationships, debt structures, and covenant compliance M&A & Growth Lead financial diligence, valuation, and integration for acquisitions Support expansion through disciplined financial modeling and ROI analysis Systems, Controls & Compliance Enhance financial systems, processes, and internal controls Ensure audit readiness and compliance with healthcare and multi-state regulations Board & Investor Relations Serve as primary financial liaison to Board and private equity sponsors Deliver clear reporting on performance, risks, and value creation progress Leadership Build and lead a high-performing finance and revenue cycle team Foster a culture of accountability, transparency, and data-driven decision-making Qualifications Education Bachelor’s degree in Finance, Accounting, or related field required MBA, CPA, or equivalent preferred Experience - 15+ years of progressive financial leadership, including CFO or senior finance roles - Experience in private equity–backed healthcare services (behavioral health preferred) - Proven track record driving EBITDA growth and financial transformation - Deep expertise in revenue cycle management and payer dynamics - Experience with capital markets, debt financing, and lender negotiations - M&A and post-acquisition integration experience - Strong track record building and leading high-performing teams Personal Attributes - Strategic, analytical, and results-driven leader - Hands-on with strong ownership mindset - Effective communicator with executive, Board, and investor presence - Data-driven, transparent, and adaptable in fast-paced environments - Mission-driven with a commitment to improving patient outcomes Work Environment & Travel - Primarily office-based with extended computer use - Travel 10–20% across multiple states What we offer: Employee Benefits: We understand the importance of a well-rounded benefits package. That’s why we’re dedicated to providing a range of plans to meet your needs. For full-time employees, we offer: - HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield) - Dental insurance (Delta Dental) - Vision insurance (EyeMed) - Short-term and long-term disability insurance - Company-paid life insurance - 401(k) plan available two months after start date - Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation Paid time off is a crucial part of maintaining work and life balance. Our generous PTO plan accrues annually and begins with your first whole pay period. Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO.

• Provide individual, group, family and/or couples therapy under supervision • Collaborate with a multi-disciplinary team to provide comprehensive treatment • Ensure strict adherence to professional boundaries with clients • Co-Facilitate individual, group, and family therapy sessions • Oversee a caseload of clients and ensure comprehensive delivery of therapy • Create, implement, and monitor individualized treatment plans • Apply evidence-based therapeutic modalities in treatment • Provide guidance during individual client and family meals • Contribute to treatment team discussions about client assessments • Engage in multidisciplinary case conceptualization • Foster effective communication within the team • Perform comprehensive intake evaluations to assess new clients • Support the therapeutic environment by assisting with milieu management • Communicate effectively with the Utilization Review team • Generate detailed discharge plans for continued care