• Build and scale the Account Management function • Design and implement Simplistic's Account Management operating model • Establish scalable processes, playbooks, reporting, and tools • Create account health frameworks and performance metrics • Develop and continuously improve systems that support long-term client success and revenue expansion • Recruit, coach, and retain a high-performing team of Account Directors • Establish clear performance expectations and development opportunities • Provide ongoing coaching around account planning and client leadership • Drive revenue growth across existing accounts • Manage account expansion and growth targets • Identify opportunities for both horizontal and linear growth • Partner closely with Business Development and Sales teams • Lead strategic business reviews and quarterly business reviews for key clients • Build and maintain relationships with executive stakeholders • Act as a trusted advisor and connect Account Management to Delivery

• Create long-term, trusting relationships with Ulta • Work with Snr. Sales Director and oversee Ulta business for Beauty & Home Care categories • Develop new business and seek new sales opportunities • Generate and achieve annualized sales budgets • Identify, pursue and secure new sales opportunities • Maintain and grow existing businesses with a focus on profitability • Conduct ongoing forecasting for accounts • Develop and execute profitable promotional strategies at Ulta • Manage expenses related to Coop, Operations, Chargebacks • Communicate strategic initiatives to internal teams • Responsible for all Divisional communication to Ulta • Build relationships accordingly • Utilize available data for insights

Role Description As our Strategic Partnership Relations Manager, you'll manage the complete partner lifecycle—from onboarding and relationship development through strategic planning, communication, performance reviews, expansion opportunities, and long-term success. You'll work closely with Executive Leadership, Marketing, Sales, Product, Operations, Customer Success, and external partners to ensure every partnership delivers meaningful value. This is an AI-first relationship leadership role. You'll actively leverage AI to improve communication, meeting preparation, documentation, reporting, relationship intelligence, account planning, and operational efficiency. What You'll Be Doing - Partnership Management - Build and maintain long-term strategic partnerships. - Lead regular partner meetings. - Develop relationship plans. - Coordinate partnership initiatives. - Identify growth opportunities. - Resolve challenges proactively. - Business Development - Identify new strategic partnership opportunities. - Evaluate potential collaborators. - Support partnership proposals. - Coordinate onboarding. - Expand existing relationships. - AI-First Relationship Management - Leverage AI to improve: - Meeting preparation - Communication - Relationship insights - Documentation - Reporting - Follow-up - Account planning - Workflow optimization - Knowledge management - Strategic recommendations - Cross-Functional Collaboration - Partner closely with: - Executive Leadership - Sales - Marketing - Operations - Product - Customer Success - Finance - Continuous Improvement - Strengthen partner engagement. - Improve communication. - Increase partner satisfaction. - Identify new opportunities. - Improve internal partnership processes. - Continuously strengthen Human Intelligence's partnership ecosystem. Qualifications - 5+ years of experience in Partnerships, Business Development, Account Management, Customer Success, Relationship Management, or Strategic Alliances. - Demonstrated experience managing executive-level relationships. - Excellent negotiation and stakeholder management skills. - Outstanding written and verbal English communication skills. - Strong commercial awareness. - Excellent organizational capability. - Experience using CRM platforms. - Exceptional attention to detail. - Ability to work independently within a fully remote environment. Requirements - Experience using AI for: - Partner research - Meeting preparation - Proposal writing - CRM management - Follow-up communication - Documentation - Reporting - Strategic planning - Opportunity identification - Workflow optimization - Experience using ChatGPT and modern AI productivity platforms is expected. Benefits - Employment Type: Independent Contractor - Location: Fully Remote - Monthly Base Compensation: USD $750–$1,000 per month, depending on your partnership management experience, communication capability, commercial thinking, AI proficiency, and overall alignment with the role. - Performance Incentives: Monthly KPI and performance incentives based on partnership growth, relationship quality, strategic initiatives launched, partner satisfaction, commercial outcomes, and overall business contribution. Company Description At Human Intelligence, we're building a future where artificial intelligence helps people better understand themselves, better understand each other, and ultimately create a happier, healthier, and more connected world. Everything we build is designed to improve people's lives through better understanding, healthier relationships, smarter decision-making, education, healthcare, business transformation, and human performance. Our partnerships are one of the most important ways we expand our global impact.

• Identify and evaluate audiobook catalogs from independent authors, hybrid publishers, independent presses, and distribution partners that will resonate with Spotify listeners. • Negotiate audiobook licensing agreements and commercial partnerships that create long-term value for Spotify and our publishing partners. • Build trusted relationships across a diverse portfolio of independent publishers, distributors, and authors, serving as their primary strategic contact. • Develop creative partnership structures that support sustainable growth while meeting the evolving needs of creators and publishing businesses. • Use market insights, performance analytics, and commercial data to inform acquisition strategies and identify new partnership opportunities. • Partner with creators and publishers to optimize catalog performance, improve discoverability, and resolve operational challenges. • Collaborate closely with Product, Editorial, Growth, Operations, Finance, and other cross-functional teams to improve partner experience and support Spotify's audiobook strategy. • Advocate internally for the needs of independent creators and publishers, helping shape future product capabilities and strategic initiatives. • Contribute to initiatives focused on catalog expansion, subscriber value, listening growth, operational excellence, and blended cost per content hour (CPCH) optimization.