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Account Manager, Pro AV Production & Staging
Location
United States
Posted
20 hours ago
Salary
0
Seniority
Senior
Job Description
Account Manager, Pro AV Production & Staging
HireSparks AV Recruiting
• Serve as the primary point of contact for assigned clients. • Manage renewals, re-bookings, and long-term client relationships. • Identify opportunities to expand services and increase account value. • Partner with operations and production teams to ensure successful event delivery. • Conduct client check-ins and post-event follow-ups. • Maintain accurate CRM records, account activity, and renewal timelines. • Identify at-risk accounts and support retention strategies. • Collaborate with sales teams during client transitions.
Job Requirements
- 3–5+ years of experience in account management, client success, or relationship-based sales.
- Experience in Pro AV, live events, audiovisual production, or technical services preferred.
- Proven ability to retain and grow existing client accounts.
- Strong communication, organization, and relationship-building skills.
- Ability to manage multiple accounts and priorities in a fast-paced environment.
- Experience working with CRM platforms (HubSpot or similar preferred).
- Proficiency with Microsoft 365 applications, including Excel and Teams.
Benefits
- Health insurance
- Professional development opportunities
- Paid time off
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